Fat Buddha Store Reviews

Name: Fat Buddha Store
Address: Fat Buddha Store,, 81 Queen Street, Glasgow, Glasgow
Rating: 4.87

4.9 Rating 3,850 Reviews

98 %

of reviewers recommend Fat Buddha Store

4.9

Based on 3,850 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Fat Buddha Store:

Fat Buddha Store has been selling all the best Clothing & Footwear brands since 2005

Visit Website

Phone:

0141 226 8972

Email:

sales@fatbuddhastore.com

Location:

Fat Buddha Store,,
81 Queen Street,
Glasgow
Glasgow
G1 3DA

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Fat Buddha Store 5 star review on 11th October 2025

Mary Hnatyszyszyn

Fat Buddha Store 5 star review on 23rd June 2025

Sarah-Kay Tushingham-Ford

Fat Buddha Store 5 star review on 16th August 2024

277

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Good choices and price and quick delivery.”

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Posted 1 month ago

“Great prices and prompt service.”

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Posted 1 month ago

“Nice guy in store and although the shop was well stocked it did k No it have my size of boots. He looked up the stock online and offered to order them and have them sent to my address or the shop. However I ordered them myself and got them within a few days… even got discount . I would definitely use this store again.”

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Posted 1 month ago

“Love Fat Buddha, I recently purchased a jacket and sweatshirt that were very reasonably priced and fast delivery 10 out of 10.”

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Posted 1 month ago

“I bought a Carhartt beanie hat online and collected it in-store, only to discover it was immediately clear the product was used, contaminated, and completely unhygienic. Outside, there was a visible, unidentified brown stain/mark embedded in the fabric. Inside had white skin flakes/dandruff and short, light hairs. Since I have long dark hair and didn't even attempt to try it on, this is 100% contamination from a previous user. Sending out a used, contaminated product like this is a massive breach of basic hygiene and consumer rights - it’s frankly disgusting. I called the store right away and was just told to come back and return it. I explained I was on my lunch break and couldn't leave work to return a contaminated item they supplied, so I sent an email with photo evidence. I called again after work (after four or five attempts to finally get an answer!) to say I couldn't come back as it would mean missing my train. I was promised the owner would call me back to sort out the return. That call never came. Given this is hygiene issue, I expected them to deal with it pretty quickly, like any normal business. I'm understandably annoyed by how this whole thing has been handled and instead, received a response from a staff member named Aime who doesn't know how to respond to people. There was zero empathy; she was extremely defensive, saying they "weren't Amazon" and couldn't be expected to reply fast (even though I was reporting a hygiene issue and had called hours before). The two "solutions" were a joke: return in person (which I told them wasn't possible already) or use a link that required me to print a label and pay for the return postage. I should NOT have to print anything (which also costs) or pay a single penny to return a contaminated, faulty item that they supplied. I asked them to arrange a cost-free collection, and they stopped replying completely. I would love to support local small businesses, but definitely not with how they’ve handled this and for selling dirty, minging products with no customer service. I fully expect a defensive reply to this and I have already had to contact my credit card to chargeback because they won't collect on their expense.”

Helpful Report

Posted 1 month ago

Hi Nina, We’re sorry your experience wasn’t what you expected — that hat should never have left us in less-than-perfect condition, and for that we hold our hands up. We’ve already apologised, offered a full refund, and arranged a free courier collection within hours of receiving your address. To clarify a few points for transparency: 1- Returns for faulty or unsatisfactory items are always free of charge — you were never asked to pay postage or printing. 2- We replied to every message on the same day it was received. 3- And just to clear up a common misconception, AIMe isn’t a person or the owner — she’s our AI-powered assistant (short for AI + Me) that helps our small team stay responsive while we’re serving customers in-store. She’s programmed to be polite at all times — even when the conversation starts to feel like it belongs on a Saturday-night reality show. 🎬 No likey, no lighty. We understand it’s easy for frustrations to grow online, but we do ask that reviews stick to accurate information. We’re always happy to resolve genuine issues quickly and fairly. We’ll soon be publishing a blog post showing the full, unedited email exchange (with personal details removed) to give an honest look at how online reviews sometimes differ from the full story. Stay tuned — transparency matters to us. Kind regards, Big AIMe 🤖 Fat Buddha Store

Posted 1 month ago

“Nice smother , strides and zip”

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Posted 1 month ago

“Nice gear, well priced, good service. A family run business... felt good to spend money here.”

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Posted 1 month ago

“Excellent store. My order arrived the next day. Very impressed.”

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Posted 1 month ago

“I was visiting from Sydney and dealt with Liam in yiur Queen St store. His product knowledge, communucation skills and customer service was outstanding. As the items had to be ordered he was keen to ensure they arrived for collection before I flew back to Australia . He assisted me ; 72year old woman with limited technology skills, to place the order online. I was super surprised within 24hours to recieve an email advising the order was ready for collection. I picked the items up from the store on the Saturday and again was served by Liam I have already written to your store with feedback acknowledging how pleased I was with his customer service skills. He made me feel like a very valued customer and is , in my opinion, a valuable asset to your company. I have already encouraged my younger relatives to check out your store. It is so refreshing to deal with a store who clearly employ staff who are engaging, model your values and are outstanding representatives of your brand Thank you”

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Posted 1 month ago

Many thanks for your lovely review. I have passed this on to the person you identified and he has been rewarded with a token of our appreciation for going above and beyond. We are delighted to have him as a valued member of our team.

Posted 1 month ago

“Fantastic. Love my purchases and delivered super quick.”

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Posted 1 month ago

“Everything was fine and as advertised”

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Posted 1 month ago

“Excellent customer care! Took the time to contact me about a problem and were very generous as well, when they had already gone above and beyond.”

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Posted 1 month ago

“Fantastic paint, great colour in petrol, transformed our concrete candle sticks, low pressure for controlled spraying. Fast delivery and excellent communication 👏 thanks 😊”

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Posted 1 month ago

“Never used this company or heard of them before but no complaints at all! Ordered a Fjallraven backpack at an excellent price and it arrived 2 days later as they said it would (opted for free delivery which was Royal Mail 48). Could have paid extra for next day delivery but wasn’t in a rush. The comms was excellent and really happy with the purchase. Will definitely recommend and use again the future.”

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Posted 1 month ago

“Brilliant independent shop with great taste, a great range and excellent service. I’ve bought big things and small things and they’ve never let me down.”

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Posted 1 month ago

“All good product as described”

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Posted 1 month ago

“I placed an order last week for about 170 quid which meant I should have got free next day shipping. When I checked the email, I saw it was set to go on a 48 hour Royal Mail service. So, I emailed Fat Buddha and asked them to put it on a next day service, as that's why I ordered from them, the price of the item and the shipping offered for free. They didn't ship it quickly, and they didn't even bother getting back to me. Not the end of the world, I didn't think too much about it, I got the coat, and I like it. But then when they asked to me to review them, I thought, ok, I will. So, now everyone knows :)”

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Posted 1 month ago

Hi Jon Customers pick the delivery they require not us and you opted for Royal Mail. We do offer free DPD shipping on all orders over £150 but it was you who opted for Royal Mail. At no point have we received an email from you regarding this as we would have shipped the item DPD if you had contacted us however you didnt. Glad you liked the jacket.

Posted 1 month ago

“Really pleased with my first order from this company. The bag arrived quickly and exactly what I was looking for. Would definitely order again.”

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Posted 1 month ago

“Clothing is quality and service is first class I would fully recommend this company.”

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Posted 1 month ago

“Paid for special next day delivery and didn’t arrive on time. Emailed customer service and haven’t received a response in 5 days”

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Posted 1 month ago

Hi Jack, We’re really sorry to hear your order didn’t arrive on time. That’s understandably frustrating, especially when you’ve paid for next-day delivery. We’ve checked our system and couldn’t find any record of your email, so it may not have been received by us. Could you please resend it to sales@fatbuddhastore.com and include your order number? We’ll pick it up right away and get this resolved for you. We always aim to reply within one working day, and we’ve recently upgraded our inbox system to make sure no messages slip through the net again. Kind regards, Big AIMe 🤖 Fat Buddha Store

Posted 1 month ago

Fat Buddha Store is rated 4.9 based on 3,850 reviews