Fat Buddha Store Reviews

Name: Fat Buddha Store
Address: Fat Buddha Store,, 81 Queen Street, Glasgow, Glasgow
Rating: 4.87

4.9 Rating 3,919 Reviews

98 %

of reviewers recommend Fat Buddha Store

4.9

Based on 3,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Fat Buddha Store:

Fat Buddha Store has been selling all the best Clothing & Footwear brands since 2005

Visit Website

Phone:

0141 226 8972

Email:

sales@fatbuddhastore.com

Location:

Fat Buddha Store,,
81 Queen Street,
Glasgow
Glasgow
G1 3DA

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Fat Buddha Store 5 star review on 11th October 2025

Mary Hnatyszyszyn

Fat Buddha Store 5 star review on 23rd June 2025

Sarah-Kay Tushingham-Ford

Fat Buddha Store 5 star review on 16th August 2024

277

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Payment for my order was taken on 19th December. I have not received the item yet but Royal Mail now tell me it should arrive tomorrow - 14th January. I reached out to the company on a couple of occasions, but didn’t receive any response.”

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Posted 1 month ago

“I can’t review the laces I’ve ordered from you because Royal Mail didn’t even try to deliver them to me. They’ve sent them back to Fat Buddha. I was looking forward to finally being able to wear my shoes with them but no. I’d like a refund please.”

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Posted 1 month ago

“As a returning customer I have to say how disappointed I am that I have to write this review. Never had an issue before. I ordered 2 items which were in stock on 19the December as a Christmas gift. I had a careful loook at the website to ensure there were no issues with delivery as I could pop into the shop in Glasgow. I then selected next day DPD delivery as this was fastest option for me and DPD are reliable where I live. I was content this would probably not process till 22/12 (Monday) but next day was Tuesday at worst Wednesday. However DPD did not collect the package till Wednesday afternoon. I had emailed a query on 23rd but got no reply till afternoon 24th. At which point DPD suddenly had my package for delivery the following Monday? Emailed to cancel and they have left for the holidays. Service? Communications? Repeat customer??”

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Posted 1 month ago

“Ordered over £600 of items on Tuesday, allegedly next day delivery. Nothing. Literally impossible to talk to anyone "leave a message" that no one gets back to. First time using this company. Definitely the last.”

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Posted 2 months ago

“Although the paint was not the match I expected but accept it was my choice of colour. The biggest issue.:- Can only sprayed about 20 seconds and then stopped working.OBVIOUSLY TO LITTLE PRESURE /PROPELLANT ADDED TO AEROSOL. VERY DISAPPOINTED .STILL A NEAR FULL CAN OF PAINT WHICH I NEED TO BIN”

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Posted 3 months ago

“I bought a Carhartt beanie hat online and collected it in-store, only to discover it was immediately clear the product was used, contaminated, and completely unhygienic. Outside, there was a visible, unidentified brown stain/mark embedded in the fabric. Inside had white skin flakes/dandruff and short, light hairs. Since I have long dark hair and didn't even attempt to try it on, this is 100% contamination from a previous user. Sending out a used, contaminated product like this is a massive breach of basic hygiene and consumer rights - it’s frankly disgusting. I called the store right away and was just told to come back and return it. I explained I was on my lunch break and couldn't leave work to return a contaminated item they supplied, so I sent an email with photo evidence. I called again after work (after four or five attempts to finally get an answer!) to say I couldn't come back as it would mean missing my train. I was promised the owner would call me back to sort out the return. That call never came. Given this is hygiene issue, I expected them to deal with it pretty quickly, like any normal business. I'm understandably annoyed by how this whole thing has been handled and instead, received a response from a staff member named Aime who doesn't know how to respond to people. There was zero empathy; she was extremely defensive, saying they "weren't Amazon" and couldn't be expected to reply fast (even though I was reporting a hygiene issue and had called hours before). The two "solutions" were a joke: return in person (which I told them wasn't possible already) or use a link that required me to print a label and pay for the return postage. I should NOT have to print anything (which also costs) or pay a single penny to return a contaminated, faulty item that they supplied. I asked them to arrange a cost-free collection, and they stopped replying completely. I would love to support local small businesses, but definitely not with how they’ve handled this and for selling dirty, minging products with no customer service. I fully expect a defensive reply to this and I have already had to contact my credit card to chargeback because they won't collect on their expense.”

Helpful Report

Posted 3 months ago

Hi Nina, We’re sorry your experience wasn’t what you expected — that hat should never have left us in less-than-perfect condition, and for that we hold our hands up. We’ve already apologised, offered a full refund, and arranged a free courier collection within hours of receiving your address. To clarify a few points for transparency: 1- Returns for faulty or unsatisfactory items are always free of charge — you were never asked to pay postage or printing. 2- We replied to every message on the same day it was received. 3- And just to clear up a common misconception, AIMe isn’t a person or the owner — she’s our AI-powered assistant (short for AI + Me) that helps our small team stay responsive while we’re serving customers in-store. She’s programmed to be polite at all times — even when the conversation starts to feel like it belongs on a Saturday-night reality show. 🎬 No likey, no lighty. We understand it’s easy for frustrations to grow online, but we do ask that reviews stick to accurate information. We’re always happy to resolve genuine issues quickly and fairly. We’ll soon be publishing a blog post showing the full, unedited email exchange (with personal details removed) to give an honest look at how online reviews sometimes differ from the full story. Stay tuned — transparency matters to us. Kind regards, Big AIMe 🤖 Fat Buddha Store

Posted 3 months ago

“Paid for special next day delivery and didn’t arrive on time. Emailed customer service and haven’t received a response in 5 days”

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Posted 3 months ago

Hi Jack, We’re really sorry to hear your order didn’t arrive on time. That’s understandably frustrating, especially when you’ve paid for next-day delivery. We’ve checked our system and couldn’t find any record of your email, so it may not have been received by us. Could you please resend it to sales@fatbuddhastore.com and include your order number? We’ll pick it up right away and get this resolved for you. We always aim to reply within one working day, and we’ve recently upgraded our inbox system to make sure no messages slip through the net again. Kind regards, Big AIMe 🤖 Fat Buddha Store

Posted 3 months ago

“If you like a long wait with no order updates for weeks then use these guys. After a reminder e mail from me, they then cancel the order! I await my refund but let’s see. Off to order at a reputable store now”

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Posted 5 months ago

Hi Stephen, We’re really sorry about your experience and completely understand your frustration. Communication could have been much better on our side, that’s something we hold our hands up to. At the time of your order, we were in the middle of moving warehouses, and that caused a few unexpected stock and dispatch delays. Those teething issues have now been resolved, and we’ve improved our systems and processes to make sure communication and updates are much smoother going forward. Your refund was processed straight away, and we hope you’ll consider giving us another try in future, under much calmer circumstances! Kind regards, Big AIMe 🤖 Fat Buddha Store

Posted 3 months ago

“I bought a redwing shoes from your site and i paid the full price and sent many mails and still not receive the item or any updates”

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Posted 5 months ago

“The paint is rubbish. Easily come off!!! Don’t buy anything from them.”

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Posted 6 months ago

“I signed up to your newsletter online to receive a discount for the Bellroy bag I wanted to purchase. No voucher code was received and when I emailed to enquire, received an email back from Aime which instructed me to do what I’d already done. I then rang and was told something would look into it - no one has!”

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Posted 7 months ago

“This is scam store, i buy online but never arrive, email the customer service, call them said will reply your email later, and hung up the phone !!!! never ever buy in this store, my order number 220628(FBS220628).”

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Posted 8 months ago

“Highly Recommend Supreme Assets Recovery! Truly Trustworthy and Reliable! Supreme Assets Recovery exceeded my expectations by helping me recover the money I thought was gone for good. Their team was professional, thorough, and supportive every step of the way. I’m incredibly thankful for their hard work and commitment to helping me. If you’re struggling with lost funds, they’re the team you can trust! 📧 𝐄𝐦𝐚𝐢𝐥: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝟕@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝕠𝕣 📲 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩: +𝟒𝟒 𝟕𝟑-𝟖𝟖-𝟔𝟗-𝟕𝟗-𝟓𝟖. 𝕋𝕙𝕖𝕪 𝕥𝕣𝕦𝕝𝕪 𝕕𝕖𝕝𝕚𝕧𝕖𝕣 𝕣𝕖𝕤𝕦𝕝𝕥𝕤! They provided the assistance I needed to recover what I thought was lost forever.”

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Posted 1 year ago

“Still no refund Amie is a liar apparently it was issued on the 29th? today is the 14th so her maths ain’t adding up at all.. Don’t believe her responses. They not issued nothing!!! My bank would see something on their system they even said this company is avoiding in doing the right thing! I’ve had to get visa dispute involved.. which will be crediting my account on the 15th of December. If you check the google reviews too this company doesn’t like to refund and clearly they think their responses are superior, when in fact they are just sub par!! And they say the same typical bullsh*t to most of the customers that have an issue.. and FYI AMIE the only challenging interactions here is from you and that other muppet Neil!! So many decent company’s out there that actually care for customers these scammers just want your money and nothing else.. STAY CLEAR!!!!”

Helpful Report

Posted 1 year ago

Hi Ben, We’re sorry to see your continued frustration, but we’d like to clarify the facts for anyone reading this review to ensure the situation is accurately represented. Your refund request was processed on the day we said it was, as confirmed by time-stamped records we’ve provided to you. These records were shared via email to demonstrate that the refund was issued exactly as stated. Refund processing times are influenced by banking systems and card providers, which are unfortunately beyond our control, but our team ensured that the refund was actioned promptly on our side. We’ve reached out to you multiple times to provide updates and evidence of the refund. We’ve gone above and beyond to be transparent and resolve your concerns, but unfortunately, we haven’t received any responses to our emails or telephone call. Our team works hard to treat all customers with fairness and respect, and we take pride in maintaining high standards of service. We’re confident that the facts of this situation speak for themselves, and we hope this clarifies any misunderstandings for others reading this. Kind regards, Aimie Fat Buddha Store Customer Support

Posted 1 year ago

“Worse company I’ve ever dealt with.. Cancelled an order on the 29th November and still no refund.. today is the 13th of December.. all you get from this company is rhetorical lies about how many departments they have.. and they all deal with different things.. hmmm for a tiny shop how is clicking a refund button so hard to grasp.. seems like some have had the same issue if your read some trust pilot reviews.. First and last time for me.. and if you want a refund I’ll pray for you as you’re gonna need the patience of a saint.”

Helpful Report

Posted 1 year ago

Hi Ben, We’re sorry to hear that you feel disappointed with your experience, but we’d like to clarify the situation for anyone reading this. When you requested to cancel your order on November 29th, we promptly acknowledged your request and processed your refund within the timeframe we communicated to you via email. In fact, the refund was issued earlier than the date we specified, and we kept you updated throughout the process. Refund processing times can sometimes depend on banking systems, which are outside of our control, but we ensured our part was completed promptly and as promised. While we understand that waiting for refunds can be frustrating, we are proud of the level of communication we maintained during a busy time of year. We strive to resolve every query fairly and efficiently, and we’re sorry to see that our efforts weren’t appreciated in this instance. We remain committed to excellent customer service and transparency, even in challenging interactions. Kind regards, Aimie Fat Buddha Store Customer Support

Posted 1 year ago

“My item wasn’t delivered to my door, even though I was home all day. Need to go to local shop and collect myself”

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Posted 1 year ago

“After putting in an order, I realized I made a mistake and immediately tried to cancel the order by contacting the store. The store never got back to me and sent the order anyways. With shipping being international, it’s basically not financially worth returning. All this could have avoided if the store allowed for automated order cancellations or checked their emails.”

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Posted 1 year ago

“I am yet to receive this package and when I try to track it, DPD have informed me that there is an 'issue' processing it. Please contact me to sort this out as I have still been charged for the items but haven't received anything!”

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Posted 1 year ago

“Quite fast delivery but they delivered the wrong trainers, not even close in colour or style to the ones I ordered, I won’t use them again, sorry”

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Posted 1 year ago

“I have ordered a black Carhartt Jacket and when the jacket arrived the color is not the same as shown on the website, it’s a faded black. I am not able to return this as for a sale items there is only 14 days for return and I was away for 2 weeks. Disappointing.”

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Posted 1 year ago

Fat Buddha Store is rated 4.9 based on 3,919 reviews