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Farrar & Tanner Reviews

4.8 Rating 5,900 Reviews

95 %

of reviewers recommend Farrar & Tanner

Company Reviews

Product Reviews

4.8

Based on 5,900 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 25th April 2024

Farrar & Tanner 5 star review on 18th April 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 22nd March 2024

Farrar & Tanner 5 star review on 19th March 2024

Farrar & Tanner 5 star review on 29th February 2024

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and respectful throughout my transaction . Customer service is excellent and resolution was reached swiftly. If you're in doubt about purchasing on line with this company, don't be, they offer a prestige service.”

Helpful Report

Posted 8 months ago

“This is a lovely hip flask with a quality feel. The 4oz size is perfect for slipping in a pocket and the Victorian style is a lovely shape. The engraving is perfectly proportioned and positioned. From ordering to delivery, with engraving, took only 42 hours, which is remarkable. I would highly recommend both product and supplier.”

Posted 53 minutes ago

“Came across the company and was drawn to it by shated namr but honestly the things available are beautiful and it took me a whilst to choose what to get. In the end, i got a beautiful pair of whiskey glasses. I know my husband will love them for our copper anniversary.”

Posted 1 hour ago

“I highly recommend F&T. The mark of a great business is not just great products and service but how they perform when things go wrong for whatever reason - especially if as in my case it is the customer’s fault. Their customer support was exemplary in my case and I applaud this business for their customer-centric approach.”

Posted 1 hour ago

“The item was delivered on time and was as requested. A very satisfactory service and I am sure our grandson will appreciate his 18th. birthday present!”

Posted 19 hours ago

“Excellent customer service and high quality product Thank you”

Posted 1 day ago

“Quick delivery & quality item. Bought one for a gift & then another for my husband because he liked it so much.”

Posted 2 days ago

“Excellent prompt service highly recommend”

Posted 3 days ago

“Great service. Ordered a wine gift in a presentation box to be delivered for my brothers birthday. It was delivered quickly and he thoroughly enjoyed it.”

Posted 5 days ago

“Very prompt and efficient service”

Posted 6 days ago

“Great selection on website, easy to order etc. my two personalised items were received in just a couple of days - super quick! Thanks very much!”

Posted 1 week ago

“GOOD PRODUCT WHICH I BROUGHT, FAST DELIVERY. FOUND WEBSITE EASY TO USE, WOULD RECOMMEND AND USE AGAIN.”

Posted 1 week ago

“Absolutely delighted with my purchase of a gentleman's wallet from Farrar & Tanner. Exceptionally high quality and delivered very quickly.******”

Posted 1 week ago

“Very good quality product”

Posted 1 week ago

“Love this belt. It's my first proper belt since I've lost weight and I fear I may have gone too large, but I can always add holes. It's so soft and comfortable.”

Posted 1 week ago

“Excellent service. Fast despatch. Quality items. Highly recommended.”

Posted 2 weeks ago

“Excellent service - item exactly as ordered, nicely gift-boxed and promptly delivered.”

Posted 2 weeks ago

“First time purchase and I was very impressed especially having purchased an item that I basked to be personalised. The speed the order was fulfilled was brilliant and prices were very good.”

Posted 2 weeks ago

“Product arrived as promised and is great, thank you”

Posted 2 weeks ago

“I was extremely happy with the quality of the wallet I recently purchased for my husband. I asked for it to be embossed with his initials which he was extremely surprised and impressed by. It was presented in a beautiful gift box and delivery was exactly as stated, very quick. I would 100% recommend Farrar & Tanner as a highly professional and reliable company.”

Posted 2 weeks ago

“Bought a gardeners knife with engraved blade as a gift. Knife arrived quickly with appropriate checks. Knife is great quality, good lock mech and smart engraving. Very pleased.”

Posted 2 weeks ago

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Farrar & Tanner is rated 4.8 based on 5,900 reviews