Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,483 Reviews

95 %

of reviewers recommend Farrar & Tanner

4.8

Based on 6,483 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 20th April 2025

499

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, received what I ordered, good products, what else would one wish for!”

Helpful Report

(Cheltenham) - Posted 1 week ago

“This is a 50th present for my husband who hasn't yet received it! I have checked it over and the size, quality and fast service have been most impressive. It's exactly what I wanted and I am sure he will treasure the gift.”

Helpful Report

(Cheltenham) - Posted 1 week ago

“Great selection of products, something for everyone! I’ve really enjoyed using the selection of personal gifts i’ve purchased including cafetières, pocket knives and even wallets! The customer service department are also at hand with any enquiries you may have regarding your future purchases. Happy shopping!”

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Posted 2 weeks ago

“Great product and great service”

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(Cheltenham) - Posted 2 weeks ago

“Well pleased with my chess set and boaerd. good quality and resonable price. Will reccommend this product to my friends and family.”

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(Cheltenham) - Posted 2 weeks ago

“Just when I thought Customer Service was a thing of the past Farrar & Turner have changed my opinion, Customer Service is alive and well at Farrar & Turner”

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Posted 2 weeks ago

“Delighted with my purchase. Most prompt & efficient service and product. Is very stylish.”

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Posted 2 weeks ago

“We bought the beautiful customizable wine opener for a freinds 15 year wedding anniversary. Arrived in a timely manner before thier event. The quality of the opener exceded my expectations, and our friends loved it!”

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(Cheltenham) - Posted 2 weeks ago

“The purchasing and personalisation process was super straight forward and the pocket watch arrived within 2 days of placing the order. It is perfect! Exactly what I wanted and the engraving makes it a super personal gift! I cannot wait to give this to my (almost) husband in less than 2 months!!”

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Posted 2 weeks ago

“Excellent product and swift delivery.”

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(Cheltenham) - Posted 2 weeks ago

“Speedy delivery, the cufflinks were nicely packed & the personalisation perfect.”

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Posted 2 weeks ago

“Great experience with Farrar & Tanner - buying personalised gifts online hasn't been easier. I was so reassured by the team at Farrar & Tanner and their customer service has been excellent: very communicative via phone and email, quick to respond and quick to ship the item - big thank you to Caitlyn who was on-hand throughout my order. Would definitely buy again and recommend.”

Helpful Report

Posted 3 weeks ago

“In my recent search to find a 40th birthday present for a good friend, I happened upon the Farrer and Tanner website. Wow! Its crammed full of amazing gifts and inspiration for men and women alike - most, if not all, of which can be personalised. In the end I purchased a classy brass and pewter tankard and opted for it to be gift wrapped -all part of an excellent service. The tankard was despatched within hours of ordering and arrived promptly and safely; thank you. I will not hesitate to use Farrar and Tanner for future gift ideas and can thoroughly recommend them to others.”

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Posted 3 weeks ago

“Very happy with purchase. Great communication, would definitely buy from again.”

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Posted 3 weeks ago

“Amazing place for gifts, looking forward to shop there again”

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Posted 3 weeks ago

“Very Good item !!!”

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(Cheltenham) - Posted 3 weeks ago

“Love the brand”

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Posted 3 weeks ago

“I ordered a silver bracelet for a friend's birthday & it's really beautiful. I was so pleased with it. The delivery was quick too, it arrived sooner than expected. Overall, a really good service.”

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Posted 3 weeks ago

“Ordered my champagne flute 10p.m. Friday night and took delivery 2 days tater on Monday. Brilliant”

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Posted 3 weeks ago

“I bought a jewelry box to give as a gift. This one is gorgeous and my wife loves it. I received my purchase very quickly and it was very well packaged. Thank you very much!!!!”

Helpful Report

(Cheltenham) - Posted 3 weeks ago

Farrar & Tanner is rated 4.8 based on 6,483 reviews