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Farmer Gracy Reviews

4.7 Rating 33,609 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 33,609 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

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Anonymous
Anonymous  // 01/01/2019
Always a good selection. Bulbs look really healthy. Could be a bit bigger.
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Posted 1 year ago
Ordered two new orders. Only one arrived!!! Not happy
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Posted 1 year ago
I have just received my order which was earlier than said which was great but what should have been 25 allium bulbs was only 23 and 5 ivory queens was only 4
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Posted 1 year ago
Hello, We're sorry to hear that some of your bulbs are missing. Please get in touch by emailing customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care
Posted 1 year ago
My plants arrived in good condition and are now potted up until they are ready to plant out. I have high hopes of the results! Thank you
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Posted 2 years ago
Dear Farmer Gracy, I planted the bulbs and are almost ready to go in bloom. Only one bulb didn’t grow, the cafe au Iait rose, I was wondering if you have a guarantee possibly and send me a new one. Thanks in advance, Best wishes Marcelle Engels
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Posted 2 years ago
Hello, We're sorry to hear that one of your dahlias might have failed. Please get in touch by emailing customercare@farmergracy.com - we will be happy to resolve that for you. All the best, Farmer Gracy Customer Care
Posted 2 years ago
Hello a long-standing customer but I need advice on a particular plant. eremurus Cleopatra. Purchased 9 but only 1 has grown. If I collect the seeds can I grow them. Will the one I have produce flowers again? I live in the West Midlands UK.
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Posted 2 years ago
Hello, We'll be happy to advise, please contact customercare@farmergracy.com or give us a call. You'll find all our contact details here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care
Posted 2 years ago
I ordered a load of plants from Farmer Gracy for the first time. Everything was good and all have grown successfully, with the exception of the Stuttgart Canna Lily, which did nothing and is now clearly dead. I'm very disappointed with that. Everything else was good and I would definitely order from them again.
Helpful Report
Posted 2 years ago
Hello, We're sorry to hear about your Canna 'Stuttgart', please get in touch so we can resolve that for you. Our contact details are here: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care
Posted 2 years ago
Nice quality bulbs at reasonable prices
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Posted 2 years ago
Really pleased with the customer service from Farmer Gracy. For the first time ever I had a problem with a couple of plants (all the others are fantastic plants). They responded to my email immediately and as they had no others in stock, they immediately refunded the price in full without me asking. Very impressed. The plants were really good value and are growing strongly. Wouldn't hesitate to use this firm again.
Helpful Report
Posted 2 years ago
The quality of the bulbs was good but the time it took to come was frustrating! The delivery people let us down by saying we were not in, we were, and they said they’d contact us the next day which they didn’t. Finally after4 days they were delivered.
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Posted 2 years ago
Can’t give 5 stars yet as they have not come up yet
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Posted 2 years ago
Very happy with most of the bulbs I have received, the ones I was not too happy about were the two dahlias. They are very dry, wonder if anything will come out of them. Frankly I would be surprised. But we live in hope.
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Posted 2 years ago
All plants growing except the delphinium! No sign of any growth at all. Very disappointed considering it was £8.90.
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Posted 2 years ago
Hello, We're sorry to hear that your delphinium might have failed. If it does not have any shoots or leaves yet, please give us a call or send us an email and we will be happy to help. Our contact details can be found via the link below: https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care
Posted 2 years ago
In generel excellant, few niggles but always dealt with
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Posted 2 years ago
So far things are looking great thank you looking forward to a great display xxxx
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Posted 2 years ago
Thank you for giving me this opportunity to respond . My recent order FG1139699 There was no plant in one bag of the HEWITT's Double Thalictrum ,plenty of compost but no plant ? I notice when ordering several plants of any same variety the are very different in size some quite big others very tiny . I am a good customer of your company and I am very grateful that you ship to N.IRELAND while other well known suppliers have failed us here so I would very much like to support you .Can you advise me where to purchase Hydrangeas of a good size ? Many thanks , Kathleen Ward.
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Posted 2 years ago
Hello, We're sorry to hear that one of your plants was missing. Please give us a call or send us an email and we will issue a refund for the missing plant. https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care
Posted 2 years ago
Very happy with most of the bulbs I have received, the ones I was not too happy about were the two dahlias. They are very dry, wonder if anything will come out of them. Frankly I would be surprised. But we live in hope.
Helpful Report
Posted 2 years ago
Hello, If there are any problems with the dahlias, please give us a call or send us an email and we will be happy to help. https://www.farmergracy.co.uk/pages/contact-us All the best, Farmer Gracy Customer Care
Posted 2 years ago
Love every thing I have got from u. Beautiful. Thank u.
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Posted 2 years ago
The products are very good and well packed but the shipping is way to long for me sorry
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Posted 2 years ago
all the plants were in good condition on arrival. Good quality.
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Posted 2 years ago
Farmer Gracy is rated 4.7 based on 33,609 reviews