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Farmer Gracy Reviews

4.7 Rating 34,378 Reviews
93 %
of reviewers recommend Farmer Gracy
4.7
Based on 34,378 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Farmer Gracy Reviews

About Farmer Gracy:

World class flower bulbs, tubers and bare-root plants online, including many unusual varieties you won’t get anywhere else!

Visit Website

Phone:

330 808 7304

Email:

customercare@farmergracy.com

Location:

Herenweg 436,
Noordwijkerhout
South Holland
2211 VJ

Write Your review

The time from order to delivery was very long, but I am told that delivery is just in time for planting. If this is true, I have no complaints. Everything delivered as ordered, waiting for next spring to see the results.
Helpful Report
Posted 3 years ago
Hello, Orders are shipped seasonally which means that they are not always dealt with straight away. All varieties will only be shipped at an appropriate time for planting. Our shipping schedule explains in further detail: https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care
Posted 3 years ago
Pleased with all bulbs. Good quality
Helpful Report
Posted 3 years ago
Very nice packaging, but some bulbs were rotten and definitely the ranunculus tubes had fungus. Unfortunately had to throw out some of the bulbs/tubes. I also didn't know that the shipping was done with DDP, if I had know this in advance I would not have ordered. Anyway, looking forward for the flowers to bloom.
Helpful Report
Posted 3 years ago
Hello, We're sorry to hear that some of your bulbs arrived in poor condition. Please contact customercare@farmergracy.com with further details so we can resolve that for you. All the best, Farmer Gracy Customer Care
Posted 3 years ago
I liked the mostly paper packaging and the bulbs appeared fresh. But I'm less happy being bombarded with emails advertising more.
Helpful Report
Posted 3 years ago
I love this company, but not the courier, EVRI, that they use! Parcel was dumped on the lane at the bottom of our drive, in a public place! Pure idleness on the part of the driver- PLEASE stop using this courier, otherwise I will take my business elsewhere, unfortunately...
Helpful Report
Posted 3 years ago
Hello, We're sorry to hear that your parcel was left in an unsafe place. If anything happens to your parcel or if it is not delivered for any other reason, please contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care
Posted 3 years ago
GOOD PRODUCT
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Posted 3 years ago
Very good but miss a picture on The baskets they are packed in. Today you midt look at The website to see What you have bourght?
Helpful Report
Posted 3 years ago
Hello, Thank you for your feedback. We don't include images of the plants on the packaging, but they are available to view on our website. We also send an order confirmation email once you place your order which includes images of all the plants in your order - this can also be handy to refer to. All the best, Farmer Gracy Customer Care
Posted 3 years ago
Peonies arrived at the correct time and seemed well packed and in good condition. Fingers crossed they go on to give beautiful blooms.
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Posted 3 years ago
Good quality bulbs at a good price. Only thing delivery was a bit long
Helpful Report
Posted 3 years ago
Hello, We're pleased to hear you are happy with your bulbs! Orders are dispatched seasonally so depending on when you order, they are not always dealt with straight away. For future reference, our shipping schedule explains in further detail: https://www.farmergracy.co.uk/pages/shipping-delivery-schedule All the best, Farmer Gracy Customer Care
Posted 3 years ago
Unable to review as haven't had any results yet
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Posted 3 years ago
Bulbs look ok, nicely packed. But why,why,why do you use Hermes to deliver? About half hour notice, then you’re waiting up to 2 hours. A whole day is tied up. They just leave the parcel. No redelivery. Until you change couriers no more orders.
Helpful Report
Posted 3 years ago
Hello, We're sorry to hear that you did not have a good delivery experience. Please ensure you use the tracking link to select a safe place or preferred neighbour if possible so you don't have to wait in for delivery. If no safe place is selected they should reattempt delivery the next day. If there are any issues with a parcel not being delivered, please contact customercare@farmergracy.com and we will sort it out. All the best, Fartmer Gracy Customer Care
Posted 3 years ago
I bought 3 peony plants. While I would have preferred to have them delivered earlier, when they did arrive they were well packed and healthy, with signs of new growth. I would definitely use your company again.
Helpful Report
Posted 3 years ago
Hello, We're pleased to hear that you are happy with your peonies! Peony bare roots are harvested in September once they become dormant, we can only ship them at the right time for them to be lifted and that way they arrive fresh an healthy for you to plant. We hope you enjoy them! All the best, Farmer Gracy Customer Care
Posted 3 years ago
I bought some saffron crocus bulbs and a set of mixed peonies. All of the items seemed to be very good quality, the bulbs were large and plump and the bare root peonies looked healthy and already had small shoots. The only reason for the 4 stars not 5 is the fact that the 12 pack of peonies were listed as 3 particular varieties in very different colours. However, when they arrived, the packages in no way identified which variety was in which bag, they just all were described as “mixed”. This was a shame as I particularly wanted to plant certain colours in particular places. I guess spring will be a surprise to see what I have and where!
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Posted 3 years ago
Review would have been 5 star but Evri ( hermes) delivered our last package of bulbs to the wrong address. Luckily the the gentleman who received them was honest and managed to track us down. Suggest delivery company are informed of their incompetence- how can you get two correct deliveries and third one wrong!!!
Helpful Report
Posted 3 years ago
Hello, We're sorry to hear that there was an issue with your delivery. If ever there is a problem with a delivery in future, please contact customercare@farmergracy.com and we will be happy to handle it for you. All the best, Farmer Gracy Customer Care
Posted 3 years ago
Farmer Gracy always offer something a bit different. Looking forward to see my bulbs come up
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Posted 3 years ago
All crocusses, tulips, hyacinths & frittilarias top; sad to say that a lot of the narcissus bulbs were rotten.
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Posted 3 years ago
Hello, We're sorry to hear that your Narcissus bulbs have started to deteriorate. That's not the quality we are happy to supply, so please ensure you contact customercare@farmergracy.com so we can resolve that for you. All the best, Farmer Gracy Customer Care
Posted 3 years ago
I have made loads of purchases. Delivery always very good. Products nearly always brilliant. Orange and pink Amarylis fantastic ! Have grown pink Ranunculas amazing, but Ranuncula Clemantine only one of 10 grew. Have got more now to try. Hope they are more successful !
Farmer Gracy 4 star review on 1st October 2022
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Posted 3 years ago
Good website and ordering process. Good communication re delivery. Unfortunately one bulb was poor but this was rectified after letting them know.
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Posted 3 years ago
Good sized amaryllis bulb arrived on time. Now planted up but have no idea as to quality until it blooms
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Posted 3 years ago
Great delivery was great bulbs good size
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Posted 3 years ago
Farmer Gracy is rated 4.7 based on 34,378 reviews