“This is the first time I have purchased from FEW and I am very impressed with the way FEW have
conducted this sale. Even though I had not been aware that my order had been misplaced by the
couriers, I received an email from Dayanna D (Falcon Web Team)advising me they had despatched
a replacement which arrived on the date given. I also had a telephone conversation with Dayanna
who could not have been more helpful.”
“Ordered some Aico smoke alarms at very competitive prices. These were despatched very promptly, well packaged/safely. Would highly recommend this retailer!!”
“I don’t normally have time to write reviews but Falcon’s service was exceptional! I phoned and Martin answered I was after some heaters which are becoming hard to find . Martin said to give him a few minutes to check stock. He promptly called me back to confirm they had in stock . I placed the order via the internet and received a dispatch email later that day . the heaters arrived the next day.. great service all round”
“Ordered some strip lighting with 13 spotlights and additional fittings which were well-priced and delivered promptly. When the electrician fitted everything, he found that two of the spots didn't work, so I contacted customer service the following day, and still have nothing resolved a month later?”
