“My experience with these chaps was very good. Why? Well nothing to do with them but the courier lost the delivery. When I called Electrical Wholesalers to explain the delivery should have arrived 2 days ago the chap on the other end of the phone could not have been more helpful and apologetic. Whilst placing me on hold he contacted the courier and confirmed they were having difficulty finding the item. So again very apologetic the chap said they would send another out immediately and I would receive in within a couple of days. The new consignment turned up the next day. A company shows its worth when something goes wrong and you need decent customer service and these guys stepped up to the mark. No waiting on long telephone ques…press one for sales…. press 86 for bath tubs etc etc. I would highly recommend them.
Secondly the radiator I purchased is great works well and was cheaper with these chaps than anywhere else AAA+++”
“At last, someone that sells electrical equipment at reasonable rates, very easy to order on the website and delivery was quick too. Had a tiny issue, accidentally supplied more than I ordered, but pick up was arranged very quickly.
Great service thanks”
“Quite impressed with this new supplier (new supplier to me).
The last new supplier I chose a couple of weeks back, scammed my card, so I was a bit reluctant to use these when the PayPal payment did not go through, but all worked out fine in the end.
Good communication from Alexandra. Plus a phone call from John regarding a different product to the one I ordered, turned out to be spot on!”
“I was pleased to find the replacement keypad which I had been searching for in Falcon.
Unfortunately the parcel also contained a panel which I did not need. i have unable to get an answer to my telephone calls after eight attempts, so I would be grateful for some help in that area.”
“Fast delivery delivering what I ordered. As it turned out it was the wrong model.Their returns procedure is first class. Credit note issued and full payment made. Correct part ordered which was delivered the next day.”
