FairyLoot Reviews

Name: FairyLoot
Address: 1 Chesil Court, Chelsea Manor Street, London, 1 Chesil Court, Chelsea Manor Street, London, Royal Borough of Kensington and Chelsea
Rating: 4.77

4.8 Rating 1,673 Reviews

97 %

of reviewers recommend FairyLoot

Company Reviews

Metrics

4.8

Based on 1,673 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

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FairyLoot 5 star review on 17th August 2023

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the monthly service and exclusive editions. Beautiful books. Great customer service.”

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Posted 4 years ago

“I love the special edition books but I wish the boxes would ship on the same month as it’s corresponding theme instead of a whole month later.”

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Posted 4 years ago

“My favorite was the January box and least favorite was the February and April boxes but still like the boxes and will still get them. Only thing I have a slight problem with is the price for exclusive additions and the less practical items. But still a fan.”

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Posted 4 years ago

“i love fairyloot so much! their books are top tier, some of the items are meh but i’m here for the books. i know with covid their boxes are always late which sucks but i feel like that’s out of everyone’s control completely”

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Posted 4 years ago

“FairyLoot creates beautiful boxes with special edition merchandise and books. They’re absolutely one of the high points of my month. I have yet to be disappointed in a box! Due to the nature of these boxes, working with small creators and receiving the featured items, shipping is sometimes slowed and delivery time affected. That’s the only negative I can report.”

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Posted 4 years ago

“The items and books are really good! Shipping does take a long time.”

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Posted 4 years ago

“Boxes are great! Always a fun suprice. Love to see little more '' surprise '' items then few months in a row a pin.”

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Posted 4 years ago

“Always a joy to receive the boxes from Fairyloot!”

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Posted 4 years ago

“The special editions and the contents are always mostly good with only a few misses. Since subscribing though only one box had been on time. The constant lateness does tend to get a little annoying and make you question the subscription.”

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Posted 4 years ago

“I love the company and the products, however the chose courier for delivery is less than adequate and they often leave my boxes outside in the rain outside the perimeters of my premises. (Despite my complaints).”

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Posted 4 years ago

“Love the mystery aspect of the box and the books have been great so far April 2021 the best in my opinion so far, where as my introductory box in January 2021 the book was a bit bleh but did enjoy the objects in both of these boxes. On this note, some of the items that come with the box are not worth the while I.e put them away and not look at them again. Suggestions, more usuable items for out and about and night time or even planters for reading astethic and support reading habits example ie bags, sleeves, keyring, more variety in pins, metal bookmarks or light to help read at night.”

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Posted 4 years ago

“Every month when I receive my box, it’s a party! All those beautiful books and goodies. It’s a real treat! The books are real artworks and the stories haven’t disappointed yet. The goodies are amazing, although not always very useful. In that case you do have a wonderful gift for a friend, daughter, niece... 😉 The only downside for me is the high delivery cost. But that’s because of the region I live in. Highly recommended for yourself or as a gift to a good friend. Be prepared to become addicted though.”

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Posted 4 years ago

“Very lovely book box. Would love to be able to subscribe for book only though”

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Posted 4 years ago

“All in all I'm a big fan! Of course there's always items in the boxes that you're not that big a fan of and there's boxes you like more and boxes you like less. So I guess it would be great if the boxes were somehow - to a small degree - customisable? However, I completly understand that that's an organisational nightmare. More bookish clothing items would be cool. But of course the different sizes are a problem. Maybe I'll list my favourite items? The mugs are hands down my favourites. Tote bags are a close second. The Raybearer phone holder is amazing, I'll forever love coasters and ... honestly, can you ever have enough reading signs and key chains? I'd love to see bookish stickers or decals in future boxes. And how about travel mugs? Maybe cookie plates? Oooh and umbrellas!! I'm not a fan of the pins, but I understand that a lot of people adore them. Thanks for asking us for our opinion! In case you'd also like feedback on special edition boxes / anniversary editions etc.: MORE MORE MORE MORE PLS MY GREED KNOWS NO BOUNDS.”

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Posted 4 years ago

“I do love Fairyloot. I love receiving my book subscription every month. I love most of the items, the books themselves and makes the book feel Special. The only thing I don’t like is the waiting period when boxes are delayed. I know this can’t be helped but it definitely makes me feel a bit like cancelling my subscription sometimes.”

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Posted 4 years ago

“Fairyloot boxes gather beautiful special editions and high quality items. The only reason why I don’t rate 5 stars is related to a missing item situation that I believe it wasn’t addressed in the best way.”

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Posted 4 years ago

“I'm french and I love this box, but the delivery fees are too expensive.”

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Posted 4 years ago

“FairyLoot is a month box I had wanted to subscribe to for a while and the wait was worth it. The objects have been more than great but one thing that is worth mentioning is the amazing support team that deals with emails. I’ve had a few questions and problems and they’ve always been more than helpful and kind to me.”

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Posted 4 years ago

“I loved all the books from the FairyLoot boxes so far for their amazing quality and design. With books I feel like FL team never misses, they are so well made and truly worth the price of the box. For me the books alone make the price of the box 100% worth it. When it comes to all the merch that comes with the box however it's a bit of a different story. I couldn't care less for most of it. I usually give or throw most of the items away, and it makes me sad because we already consume and produce too much for this planet to handle. I see no need for so many additional items, considering how many of them are not of the best quality. I've been using the book sleeve from the January box pretty extensively and it already started falling apart at the seams after just 6 months (and I haven't even attempted to wash it yet). 6 months! We need our things to last much longer if we are to solve this climate crisis together. I'd rather FL concentrated on quality over quantity and gave us just 1 or 2 items in the box, but more well produced and eco oriented ones. But again, big kudos to the entire FL team for creating the magic where it truly matters - with your amazing books. I will keep being a happy subscriber as long as books look and feel as good as they do now.”

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Posted 4 years ago

“I stay subscribed to Fairy Loot because I do really love the items in the boxes. I am not an on-trend YA reader so I don't understand a lot of the references, to be quite honest. I love the generic items, or the items with quotes or with very simply imagery (not fanart) because they're adaptable and usable, regardless of whether or not you read the book. Everything is made in China, which I understand is cheap for production, but that might be a negative for some people. I feel the box is worth it - even if I don't like everything or get the references - for the book alone. I love the detail put into the books, I love that they're signed, and they're the reason I stay subscribed.”

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Posted 4 years ago

FairyLoot is rated 4.8 based on 1,673 reviews