FairyLoot Reviews

Name: FairyLoot
Address: 1 Chesil Court, Chelsea Manor Street, London, 1 Chesil Court, Chelsea Manor Street, London, Royal Borough of Kensington and Chelsea
Rating: 4.78

4.8 Rating 1,660 Reviews

97 %

of reviewers recommend FairyLoot

Company Reviews

Metrics

4.8

Based on 1,660 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

FairyLoot 5 star review on 17th August 2023

139

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Finding a Fairy Loot box in my mailbox every month was always a treat! It felt like Christmas morning when I got home from work. Some of the books I received were average and my bookcase started to get full of tchotchkes of books I've never read.”

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Posted 1 year ago

“I love fairyloot! It’s a lot of fun and I look forward to their boxes every month!”

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Posted 1 year ago

“Amazing fantasy books with beautiful edges every month. Love getting this box in the mail!”

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Posted 1 year ago

“I've been very upset with how the presales have been going. Even their most recent sale, directly after their site maintenance, their site wouldn't allow me to sign into my account and it struggled to add the item to my cart. It took me almost an hour to check out. Also, not having enough stock. Then the July 2023 book's sprayed edges for the adult subscription are concave and it distorted the image. I was told there was notthing wrong with it. Upon research, everyone who had recieves that book had a similar complaint. It was extremely disappointing given how expensive they are. They do offer good customer service most of the time. But I have been deeply disappointed with my experience as of late.”

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Posted 1 year ago

“The books are so beautiful. Look forward to my box every month.”

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Posted 1 year ago

“Absolutely love the book exclusives.”

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Posted 1 year ago

“Always love their products and books! Unique and very artsy! I really find every box very cozy and perfect to cuddle up with a cup of tea, or coffee. Love it!!!”

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Posted 1 year ago

“They are always quick to respond if I have any questions or concerns about something, and all items and books are always gorgeous.”

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Posted 1 year ago

“I live in the USA. I have been a subscriber to FairyLoot for three years. Every month I receive a consistently high-quality package. All the details are well-considered and well-executed. I particularly appreciate the differences in the book cover art compared to the versions available in my country. I hope to be able to continue my subscription for many years to come. Thank you so much, everyone at FairyLoot.”

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Posted 1 year ago

“I have loved every book I received from Fairyloot! I love their attention to details and they always pick the best books. I would recommend anyone who loves pretty books and is a fantasy reader to sign up for a subscription. Thank you for all you do Fairyloot!”

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Posted 1 year ago

“I feel like quality has decreased. I find that I am also receiving damaged books 9 times out of 10.”

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Posted 1 year ago

“I’ve had fairyloot for multiple years now and every book and item is beautiful and unique that I don’t feel like I’m always getting the same thing.”

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Posted 1 year ago

“Fairyloot boxes have always been fun to open and see what is inside- my daughter and I do it together and anticipate reading each book. The books are beautiful and the book choices are always fun.”

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Posted 1 year ago

“I love fairyloot. The book choices are usually pretty good, the quality of the bookish items are decent, and it's just fun getting new things every month.”

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Posted 1 year ago

“I love majority of both the YA and adult FL books I get. They are always beautiful. The only thing that has brought it down are some of the "adult" picks just aren't. There are soooo many options out there that would be better than what is picked. I think there could be improvement there. Other than that I love my subscription.”

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Posted 1 year ago

“Great variety of gorgeous books and items, and the customer support team is always helpful!”

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Posted 1 year ago

“The books are beautiful and most times are completely different from original print. I miss getting a suprise paperback from time to time.”

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Posted 1 year ago

“I love all the books I got from you! Customer service is amazing as well. I just wished you created monthly box for your mortal editions. I’m loving all the romance books your releasing under that category, and I would rather subscribe to a box like that instead of the ya. I struggle with the choices on the ya box and the skips you allow are not enough. Please, please create a box with mortal editions!”

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Posted 1 year ago

“Fairyloot is fairly timely in comparison to other book boxes. My books are usually in impeccable condition when I get them and the box items for the most part, are quite useful.”

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Posted 1 year ago

“Overall, it’s an okay box. There’s a lot of repeat items with just different themes on them like socks and such which I’m tired of receiving. I wish there was a little more variety in the items. Also, the quality of the books seem to vary drastically from being pretty plain to having beautiful foiling. I just wish this aspect was more consistent. However, your customer service team is awesome and when the books are great, they’re GREAT.”

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Posted 1 year ago

FairyLoot is rated 4.8 based on 1,660 reviews