Vires Velo Reviews

4.9 Rating 96 Reviews
97 %
of reviewers recommend Vires Velo
Read Vires Velo Reviews

About Vires Velo:

Exclusive UK Partner for Factor Bikes & Black Inc

Vires Velo exists to help you realise your cycling dreams, whether they’re about race results, epic rides of the sort you read about in magazines, or feeling so at one with your bike that you can ride all day in comfort.


At Vires Velo you will find the UK’s only Factor Bikes and Black Inc showroom and an Advanced Bike Fitting Studio.

Start your journey now: https://viresvelo.com/

Visit Website

Phone:

1953 687330

Email:

sales@viresvelo.com

Location:

Chapman Way, Wymondham Road, Norwich
Hethel
NR14 8FB

Vires Velo 5 star review on 29th January 2024
Mark J
Vires Velo 5 star review on 27th January 2024
Ryan B
Vires Velo 5 star review on 26th January 2024
Alfie A
Vires Velo 5 star review on 26th January 2024
Ian J
Vires Velo 5 star review on 26th January 2024
Anonymous
Vires Velo 5 star review on 26th January 2024
Merrick B
Vires Velo 5 star review on 3rd October 2023
David G
56
Anonymous
Anonymous  // 01/01/2019
Fit at Vires with Hayden was so interesting and informative, and has me fitting the bike like a dream. I'm 6'3" and proportions for a taller rider on a 58 are perfect. So good to be able to test ride a bike in my size/fit as well. John, Rob and team at Vires were great, and can't believe the speed of turnaround. Ordered on Tuesday and collected on Friday. Brilliant.
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Rob, John, Ben, and Hayden were all fantastic from start to finish. The whole experience with Vires was unlike any other i have had before. They build a bike around you, for you. If you're looking for a custom racing weapon, this is your one stop shop.
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Although not easy to get to, spending, what turned out to be a full day, at Vires Vélo was well worth the travel. Really enjoyed the visit and was especially impressed with James who generously gave as much time as it took, to ensure an excellent bike fit, even providing lots of test saddles until I settled on one which is working out really well.
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My experience of dealing with Vires Velo has been excellent. From my first Zoom meeting with John Bailey to collecting my bike from Rob Wickes was extremely professional and friendly. Several e-mails were exchanged during and after the order process. All were answered punctually and positively. I was interested to visit the HQ at Hethel so elected to collect my bike regardless of the 400 mile round trip. I was welcomed with an excellent coffee. Got to love a Rocket coffee machine. Always wanted one, but the cost! The unit is modern and well set up, with all the range of bikes to see. Very confident and inspiring to any customer. My bike, Factor Ostro VAM was waiting for me upstairs where Rob took the obligatory photo. Not had a copy of that yet Rob. As for the bike. The wait was a little longer than expected, but did get it in time for my trip to Belgium. Just! Chapeau Vires Velo.
Vires Velo 5 star review on 26th July 2022
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I am the proud and happy owner of a Factor Ostro Vam and can say without hesitation that the service, attention to detail and delivery of a truly superb bike has been second to none. I'm lucky to have ridden some beautiful bikes and I have to say when setting out on the journey of getting my 'dream' bike Factor wasn't at the top of the list, in all honesty, it wasn't on the list. By good fortune (and a tipoff from my brother who is also now the proud owner of an Ostro Vam) I found myself riding one of the best bikes I have ever come across, put together by a top bunch of people who couldn't have been more helpful.....Thank you Team Factor.
Vires Velo 5 star review on 26th July 2022
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Great team to deal with, handled queries quickly and accurately and could not have done more to help me. Bike fit service was brilliant, informative and has helped me on the bike too. I would recommend Vires Velo to anyone.
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I would happily recommend Vires Velo. I found the team very helpful and professional. They gave me good advice and at times challenged my thinking about components and bike set-up. I took on board virtually all of their suggestions and I'm very glad I did. This included having a bike fit, something I was very much against, but luckily, John convinced me. Rob was very patient, answering all my questions pre-order and upon collection. His helpful advice was gratefully received. I'd recommend a visit in person if you can, it's well worth it. They have all the bikes and finishing kit on display and I'm sure that once you see the workshop you will see you are in safe hands.
Vires Velo 5 star review on 19th July 2022
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Very good experience with Vires Velo, had a bike fit and purchased an amazing bike. Had a few issues with part availability but who isn’t. They also are going to send me replacements of parts that were on my original build that I couldn’t get at first. Great service.
Vires Velo 5 star review on 30th May 2022
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Bike fit and discussions/debates were all very friendly and professional. Never felt any pressure to buy anything and they were happy to answer all my questions. Would happily recommend for anyone after a high-spec carbon machine.
Vires Velo 5 star review on 28th May 2022
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Vires Velo and the team have been excellent from start to finish. i made the 5h round trip a number of times to see the bikes, get a fit, and meet the team. Every time they were all very welcoming! Coffee and cake and always someone to answer your questions.
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I went to Vires Velo for a bike fit, they helped me select a Factor bike to suit the riding I do, helped me choose a frame size, handlebar width, stem length, pretty much everything. They weren't pushy, just really committed to helping me get what I wanted. Very impressed with their knowledge, their patience, and their keeping to the promise to make delivery time. The bike arrived just as ordered, perfectly packaged, and totally gorgeous. I love riding the bike, it has delivered everything I expected. Service from Vires Velo was everything and more I could have hoped for. Very grateful to John, Rob, James, and the whole team there in Hethel.
Vires Velo 5 star review on 3rd May 2022
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Very happy with the service i received from payment of initial deposit all the way through to the final build and delivery. John and Rob were very prompt with any correspondence and as there were shortfalls on initial build they found suitable options very quickly. The Ostro VAM i s a superb all round bike and i'm very very happy with it.
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If you are looking for a brand which you can engage with, that actually takes the time to get to know you and backs it up with an amazing product then I can't recommend Factor enough. Nothing was too much trouble for John, Rob and James they made sure that I got exactly what I wanted and even delivered it early. 5 stars fully deserved!
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Factor Bikes UK have been great. Pre-purchase, I had a bike-fit and they made themselves available on what would normally be a non-working day for them. The fit was professional and thorough and made the ordering of the bike simple. It also made the set-up of the bike simple and it arrived set to my bike fit. The bike developed a few some minor issues and they were extremely helpful in getting them resolved quickly. They invited me to visit at my convenience and then got the bike ready in good time. Thanks for the help!
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The team at Factor Bikes UK are amazing. From the very start they were helpful and knowledgeable. They customized my build to exactly how I wanted it, from a custom painted frame down to the inner tubes I requested. Along the way I had a few simple issues, and without hesitation they resolved these straight away for me, without the need of booking the bike in, literally turn up and sorted. I really cannot recommend them highly enough. Their customer service is second to none! As for the bike itself, Amazing love it! This is how bike fitting, building and customer service should be, they have set an absolute benchmark, which means I now need another Factor bike.
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Great advice about the right bike options and the optional bike fit service is worthwhile taking. Quick delivery of my bike as well!
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Very impressed by the entire ‘buying’ process from initial discussions, to Showroom visit, spec confirmation, bike-fit and finally, collection which was made very smooth and efficient by John and his team. The O2 VAM is a beautiful bike, climbs like a dream and certainly turns heads out on the roads. I am a very proud owner of an exceptional piece of engineering.
Vires Velo 5 star review on 10th September 2021
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Great service from the team. Prompt answers to questions and made very welcome on every visit! I have two Factors, I think they are a cracking premium product.
Vires Velo 5 star review on 10th September 2021
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I’ve been riding the Ostro for a couple of months now and It is one hell of a machine. Super fast, compliant and stiff. It puts a big smile on my face every time I go out for a spin. The sram/axs group is a joy to use. Jon and the team were so helpful throughout the buying process, they helped me select the perfect frame/handlebar/group set combo. Lower back pain is a thing of the past! The service from Factor is all you could ask for and more. Nothing was too much trouble. I’m looking forward to putting in some serious training miles this autumn and winter. Thanks once again. Steve
Vires Velo 5 star review on 5th September 2021
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Superb in every way.
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Vires Velo is rated 4.9 based on 96 reviews