I went to Vires Velo for a bike fit, they helped me select a Factor bike to suit the riding I do, helped me choose a frame size, handlebar width, stem length, pretty much everything. They weren't pushy, just really committed to helping me get what I wanted. Very impressed with their knowledge, their patience, and their keeping to the promise to make delivery time. The bike arrived just as ordered, perfectly packaged, and totally gorgeous. I love riding the bike, it has delivered everything I expected. Service from Vires Velo was everything and more I could have hoped for. Very grateful to John, Rob, James, and the whole team there in Hethel.