Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,367 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,367 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a customer of Face The Future for at least 5 years. The prices are the main thing that draw me back to them but I find them efficient and reliable. I also love the rewards system and of course the free gifts!!”

Helpful Report

Posted 7 months ago

Hi Maria, Thank you so much for your lovely review! We’re thrilled to hear that you’ve been a loyal customer for over five years and appreciate our prices, efficiency, and rewards system. It’s fantastic to know you enjoy the free gifts too! Warm regards, Face The Future

Posted 7 months ago

“Excellent service and delivery.”

Helpful Report

Posted 7 months ago

Hi Sharon, Thank you for your excellent review! We're so happy to hear that you enjoyed our service and delivery. Your support means a lot to us! Warm regards, Face The Future

Posted 7 months ago

“Excellent support and delivery of product in a very short time span . Value for money exemplary.”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for your excellent review! We're thrilled to hear that you appreciated our support and found our delivery time impressive. It’s great to know we’re providing value for money! Warm regards, Face The Future

Posted 7 months ago

“very happy with services: order and delivery”

Helpful Report

Posted 7 months ago

Hi Alice, Thank you for your lovely review! We're so glad to hear that you were happy with our services, from ordering to delivery. We truly appreciate your support! Warm wishes, Face The Future

Posted 7 months ago

“Great discounts on a range of products. I take advantage of their offers on Medik8. Delivery and packing also good 👌”

Helpful Report

Posted 7 months ago

Hi Penelope, Thank you for your fantastic review! We're thrilled to hear that you enjoy our great discounts and the speedy delivery of your Medik8 products. It’s great to know that our packing meets your expectations too! Warm regards, Face The Future

Posted 7 months ago

“Great product and great value for money”

Helpful Report

Posted 7 months ago

Hi, Thank you so much for your amazing review! We’re thrilled to hear that you find our product both great and a fantastic value for money. Warm regards, Face The Future

Posted 7 months ago

“Good customer care, quick delivery. Best price too would definitely recommend.”

Helpful Report

Posted 7 months ago

Hi Stacey, Thank you for your amazing review! We’re thrilled to hear that you had a great experience with our customer care and quick delivery. Warm regards, Face The Future

Posted 7 months ago

“I was delighted to get the face cream. I have sclera derma and I get acne type spots on my face. The cream is a great help and if a blemish appears it clears up quite quickly . Also your price is much less than my local shops.”

Helpful Report

Posted 7 months ago

Hi Ruth, Thank you for your amazing review! We’re so glad to hear that our face cream is helping with your skin concerns and that you found it effective. Warm regards, Face The Future

Posted 7 months ago

“Thanks to presleyjossie @ gmail . com ,I got my money back.”

Helpful Report

Posted 7 months ago

“Products arrives quickly . If I’ve sent messages via email always get a quick reply. The product medik8 20 is good .”

Helpful Report

Posted 7 months ago

Hi Sheryl, Thank you for your amazing review! We're thrilled to hear that your orders arrive quickly and that our team has been responsive to your inquiries. Warm wishes, Face The Future

Posted 7 months ago

“Great products at great prices, fast delivery, free mystery mini product with each order. Earn points to redeem money off, discounts and mini products. Excellent customer service, I had a little bit of a problem with putting items in the basket on website, contacted face the future by email and had a quick response, they modified my order for me to include the product I hadn't managed to add to the basket. Definitely recommend”

Helpful Report

Posted 7 months ago

Hi there, Thank you so much for your amazing review! We're thrilled to hear that you love our products, enjoy the fast delivery, and appreciate the added bonuses we offer. It’s great to know that our customer service team was able to assist you promptly—your satisfaction means the world to us! Warm regards, Team Face The Future

Posted 7 months ago

“A very good product... just recommend this products... and it was easy to purchase”

Helpful Report

Posted 7 months ago

Hi Rajkumar, Thank you so much for your amazing review! We're thrilled to hear you enjoyed the product and found the purchasing process easy. Warm regards, Face The Future

Posted 7 months ago

“Excellent, very thorough and a super fast delivery”

Helpful Report

Posted 7 months ago

Hi there, Thank you so much for your fantastic review! We're thrilled to hear you found our service thorough and enjoyed the super fast delivery. Your feedback means a lot to us! Warm regards, Face The Future

Posted 7 months ago

“It really works well. Smoothens skin.”

Helpful Report

Posted 7 months ago

Hi Jerson, Thank you so much for your fantastic review! We're thrilled to hear that our product has worked well for you. Warm regards, Team Face The Future

Posted 7 months ago

“Always very reliable and always give a free sample with every purchase. Staff are also very knowledgeable.”

Helpful Report

Posted 7 months ago

Hi Linda, Thank you so much for your glowing review! We're thrilled to hear that you find us reliable and enjoy our complimentary samples. Our knowledgeable staff are always here to help, and we appreciate your kind words! Warm regards, Face The Future

Posted 7 months ago

“My favourite brand. Using regularly for over a year now and happy with all cosmetics.”

Helpful Report

Posted 7 months ago

Hi Marta, Thank you so much for your beautiful review! Warm wishes, Face The Future

Posted 7 months ago

“Always great selection of products. Super quick and reliable delivery. I love little gifts as well”

Helpful Report

Posted 7 months ago

Hi Marta, Thank you so much for your lovely review! We're thrilled to hear that you enjoy our great selection of products and appreciate our quick and reliable delivery. Warm wishes, Face The Future

Posted 7 months ago

“All products delivered very quickly, really pleased. 20% off offer plus free product and sample. Simply brilliant 🙌”

Helpful Report

Posted 7 months ago

Hi Joanne, Thank you so much for your amazing review! We're thrilled to hear that your order arrived quickly and that you enjoyed the 20% off, as well as the free product and samples. It’s fantastic to know you’re pleased with your experience! Warm wishes, Face The Future

Posted 7 months ago

“Love FTF. Good reliable company that supplies me with my favourite moisturiser. Very quick deliveries too.”

Helpful Report

Posted 7 months ago

Hi Christine, Thank you for your lovely review! We're thrilled to hear that you love Face The Future and that our quick deliveries have met your expectations. Warm regards, Face The Future

Posted 7 months ago

“I love this website. The fact that you can call them to ask any questions before purchasing products or book consultations is so helpful and amazing. super speedy to email you back if email them. I enjoy shopping from this website. Ps I love receiving all the free gifts every purchase Thank you”

Helpful Report

Posted 7 months ago

Hi Simin, Thank you so much for your lovely review! We're thrilled to hear that you find our call support and speedy email replies helpful. It’s wonderful to know you enjoy shopping with us, and we’re glad you love the free gifts too! Warm wishes, Face The Future

Posted 7 months ago

Face The Future is rated 4.8 based on 22,367 reviews