Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,368 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this website. The fact that you can call them to ask any questions before purchasing products or book consultations is so helpful and amazing. super speedy to email you back if email them. I enjoy shopping from this website. Ps I love receiving all the free gifts every purchase Thank you”

Helpful Report

Posted 7 months ago

Hi Simin, Thank you so much for your lovely review! We're thrilled to hear that you find our call support and speedy email replies helpful. It’s wonderful to know you enjoy shopping with us, and we’re glad you love the free gifts too! Warm wishes, Face The Future

Posted 7 months ago

“Outstanding service . Always quick and with free samples”

Helpful Report

Posted 7 months ago

Hi Caroline, Thank you so much for your outstanding review! We're thrilled to hear that you appreciate our quick service and love the free samples. Your support means the world to us! Warm regards, Face The Future

Posted 7 months ago

“Excellent service and advice very good communication Thankyou”

Helpful Report

Posted 7 months ago

Hi Christine, Thank you so much for your kind words! We’re thrilled to hear you found our service and communication to be excellent. Warm regards, Face The Future

Posted 7 months ago

“Great place to shop all things skin care and really great advice on what to use.”

Helpful Report

Posted 7 months ago

Hi Louise, Thank you so much for your amazing feedback! We're thrilled to hear that you found our advice helpful and enjoyed exploring our skin care selection. Warm regards, Face The Future

Posted 7 months ago

“Very pleased with my Zo products and th customer service I have received when speaking with a consultant”

Helpful Report

Posted 7 months ago

Hi Julie, Thank you so much for your fantastic feedback! We're thrilled to hear that you're pleased with your Zo products and had a great experience with our customer service. Your satisfaction means the world to us! Warm regards, Face The Future

Posted 7 months ago

“FTF is one of the best online sellers for such a variety of products, prices are reasonable lots of offers and freebiesd and good award points features with discounts and gifts. Alweays good service and purchases sent promptly and well packaged.”

Helpful Report

Posted 7 months ago

Hi Caron, Thank you so much for your amazing review! We're thrilled to hear that you appreciate our variety of products and reasonable prices, along with the great service and speedy delivery. It’s wonderful to know you enjoy the offers and freebies we provide! Warm wishes, Face The Future

Posted 7 months ago

“Good prices. Good delivery time”

Helpful Report

Posted 7 months ago

Hi Amy, Thank you for your lovely review! We’re thrilled to hear you’re happy with our prices and delivery time. Warm regards, Face The Future

Posted 7 months ago

“Love this product makes my skin smooth and also can see my lines reduced”

Helpful Report

Posted 7 months ago

Hi Judith, Thank you so much for your lovely review! Warm wishes, Face The Future

Posted 7 months ago

“Great discount - quick delivery and lovely free goodies”

Helpful Report

Posted 7 months ago

Hi Foteini, Thank you for your amazing review! We’re thrilled to hear that you loved the discount and were pleased with the quick delivery and lovely free goodies. Your support means a lot to us! Warm wishes, Face The Future

Posted 7 months ago

“LOVE FTF!!! Amazing company!!!! Fantastic competitive prices with special offers and discounts always available. Great customer service my products always arrive really quickly after I’ve ordered them. Always updated on deliveries so I know exactly when to expect it. My go to website.. I get my cosmeceutical products at a fraction of the price they are on other websites-thank you Face the Future!”

Helpful Report

Posted 7 months ago

Hi Heather, Thank you so much for your amazing review! We’re thrilled to hear that you love Face The Future and appreciate our competitive prices and fantastic customer service. It’s great to know that you find our updates helpful too! Warm wishes, Face The Future

Posted 7 months ago

“I love this product. Normally sunscreen feels thick and greasy on my face but this is a lovely light mist and so easy to apply. The price is quite expensive given how often to reapply and the size of the product but it won't put me off re-ording.”

Helpful Report

Posted 7 months ago

Hi Helen, Thank you for your lovely review! Warm regards, Face The Future

Posted 7 months ago

“I have environ stage 5 on direct debit and cannot fault face the future. They are always prompt with delivery and keep you up to date. I love the expanse of products they have and love the little freebies to try that I receive with my order.”

Helpful Report

Posted 7 months ago

Hi Filly, Thank you for your amazing review! We’re so pleased to hear that you’re enjoying the prompt delivery and love our product range. It’s great to know that the little freebies add to your shopping experience! Best wishes, Face The Future

Posted 7 months ago

“The delivery arrived very fast and all is great. Thank you”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your lovely review! We're delighted to hear that your delivery arrived quickly and that everything is great. Best wishes, Face The Future

Posted 7 months ago

“Fantastic service, user firendly website and well stocked. I was so grateful for my goodie bag with all different samples to try and add to my skincare regime. Thank you so much!”

Helpful Report

Posted 7 months ago

Hi Dale, Thank you so much for your wonderful review! We're thrilled to hear that you found our website user-friendly and well-stocked. It's great to know that you enjoyed the goodie bag and samples – we love helping you discover new additions to your skincare routine! Best wishes, Face The Future

Posted 7 months ago

“Paid for next day delivery on Tuesday and didn’t receive the order until Friday. Please don’t pay extra for this service as it’s awful. I spoke to customer service and they were dreadful didn’t help at all.”

Helpful Report

Posted 7 months ago

Hi, Thank you for your review. As mentioned on our website, orders placed before 2 pm are typically next day, but this can be extended up to 4 working days depending on delays with Royal Mail. Your order was placed at 3:030pm so could not be released the same day. Kind regards, Face the Future

Posted 7 months ago

“I've been shopping with FTF for a while now and have always appreciated the wide range of quality products available. However, I'd like to offer some constructive feedback regarding the loyalty program. Compared to other online retailers like Lookfantastic, the loyalty points and benefits at FTF are not as competitive. As a result, I find myself opting to shop elsewhere more frequently. I hope FTF considers enhancing its loyalty rewards to better retain and reward its loyal customers. Thanks”

Helpful Report

Posted 7 months ago

Hi there, Thank you for your thoughtful review! We truly appreciate your loyalty and are glad to hear you enjoy our range of quality products. Your feedback about our loyalty program is invaluable, and we’ll certainly take it into consideration as we strive to enhance our offerings. We hope to keep you shopping with us in the future! Best wishes, Face The Future

Posted 7 months ago

“Easy to order and arrived very quickly.”

Helpful Report

Posted 7 months ago

Hi Christine, Thank you for your fantastic review! We’re so glad to hear that your ordering experience was easy and that your delivery arrived quickly. We appreciate your support! Best wishes, Face The Future

Posted 7 months ago

“Delivery was extremely quick, fantastic service! Highly recommend. Thank you very much”

Helpful Report

Posted 7 months ago

Hi Irina, Thank you for your fantastic review! We're so glad to hear that you experienced quick delivery and received great service. Your recommendation means a lot to us! Best wishes, Face The Future

Posted 7 months ago

“Very nice product i got it from u.”

Helpful Report

Posted 7 months ago

Hi Rajveer, Thank you for your fantastic review! We're so glad to hear that you liked the product you received from us. Best wishes, Face The Future

Posted 7 months ago

“Great products. Easy website and quick nicely packaged delivery. Thank you”

Helpful Report

Posted 7 months ago

Hi Christina, Thank you for the fantastic review! We're so glad you love our products and found our website easy to use. It's great to hear that your delivery was quick and nicely packaged! Best wishes, Face The Future

Posted 7 months ago

Face The Future is rated 4.8 based on 22,368 reviews