Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,427 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,427 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked to cancel the order but no one replied to me. So the order was dispatched and I still don’t have it! Lost in the post. Shan’t be ordering from this company again.”

Helpful Report

Posted 1 year ago

Hi, Thank you for your feedback. Unfortunately, your order was too far in the process to be cancelled. We have checked our emails and can see that our customer service team replied to you with instructions on how to return the parcel if needed. We have checked the tracking and can see that the parcel has now been delivered. Kind regards, Face the Future

Posted 1 year ago

“Excellent service, delivery is very quick every time”

Helpful Report

Posted 1 year ago

Hi Gina, Thank you for your wonderful review! We're so glad to hear that you consistently receive excellent service and quick delivery. Best wishes, Face The Future

Posted 1 year ago

“Great service every time and fab products. Would not be without my Environ products.”

Helpful Report

Posted 1 year ago

Hi Lynn, Thank you so much for your wonderful review! We’re thrilled to hear that you love our service and Environ products. Best wishes, Face The Future

Posted 1 year ago

“thank you i am usisng products for pigmentation has been helpful can see the difference”

Helpful Report

Posted 1 year ago

Hi Nureen, Thank you for your wonderful review! Best wishes, Face The Future

Posted 1 year ago

“I've been using Face the Future for a few years now and am pleased with their products. There are plenty of free samples to try on as well.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! We're so glad to hear that you’ve been enjoying our products and taking advantage of our free samples. Best wishes, Face The Future

Posted 1 year ago

“All my favourite brands shopable in one place”

Helpful Report

Posted 1 year ago

Hi Katey, Thank you for your wonderful review! We're so glad to hear that you love having all your favourite brands in one convenient place. Best wishes, Face The Future

Posted 1 year ago

“Very happy quick delivery”

Helpful Report

Posted 1 year ago

Hi there, Thank you so much for your lovely review! We're thrilled to hear that you were happy with the quick delivery. Best wishes, Face The Future

Posted 1 year ago

“Good communication through seller and buyer, quick delivery and the best product”

Helpful Report

Posted 1 year ago

Hi Kelly, Thank you for your fantastic review! We're delighted to hear that you had a great experience with our communication, quick delivery, and product quality. Best wishes, Face The Future

Posted 1 year ago

“Absolutely over the moon with my purchases from Face The Future. First time ordering but it definately won't be my last. Great service, excellent prices and fast postage considering it was between Christmas and New Year. Everything was packaged up so securely. 5 stars from me.”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you so much for your amazing review! We're thrilled to hear you're over the moon with your purchases. It's fantastic to know that our service, prices, and packaging exceeded your expectations, especially during such a busy time. Best wishes, Face The Future

Posted 1 year ago

“Good Service I have been using Environ Products for years.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! Best wishes, Face The Future

Posted 1 year ago

“An easy to navigate website with informative product details that helps make a decision what to purchase.”

Helpful Report

Posted 1 year ago

Hi Zora, Thank you for your kind words! We're so glad you found our website easy to navigate and that the product details helped you make your purchase decision. Your feedback is truly appreciated! Best wishes, Face The Future

Posted 1 year ago

“Easy ordering, prompt arrival of goods, that were well wrapped. All in all, great service.”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for your fantastic review! We're delighted to hear that you found the ordering process easy and that your items arrived promptly. Best wishes, Face The Future

Posted 1 year ago

“Great company to buy from, order arrives quickly, well packaged and with samples, will continue to buy from Face The Future.”

Helpful Report

Posted 1 year ago

Hi Liz, Thank you so much for your lovely review! We're delighted to hear that you had a great experience with us. Best wishes, Face The Future

Posted 1 year ago

“Great product use all the time elmis”

Helpful Report

Posted 1 year ago

Hi, Thank you for your lovely feedback! We're so pleased to hear that you're enjoying the products. Best wishes, Face The Future

Posted 1 year ago

“Recently came across Face The Future website when trying to obtain a therapist prescribed product. FTF were very professional and applied due diligence before my order was approved. Once approved everything ran smoothly and arrived in good time. I have since used them again and will continue to do so. So glad I found them.”

Helpful Report

Posted 1 year ago

Hi Christine, Thank you for your lovely review! We're delighted to hear that you found our service professional and efficient. Best wishes, Face The Future

Posted 1 year ago

“Love the product I bought, excellent price and nice touch with the freebies😃. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you for your fantastic feedback! We're thrilled to hear that you love your product. We're also glad you enjoyed the added freebies! Best wishes, Face The Future

Posted 1 year ago

“Excellent products, and some really good information for Environ users regarding step up.”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you for your fantastic review! We're delighted to hear that you find our products excellent and that the information has been helpful for you. Your feedback means a lot to us! Best wishes, Face The Future

Posted 1 year ago

“Easy site to navigate and prompt delivery of item (s) with a free sample often popped into your package.”

Helpful Report

Posted 1 year ago

Hi Isla, Thank you for your fantastic review! Best wishes, Face The Future

Posted 1 year ago

“Great price and speedy dispatch”

Helpful Report

Posted 1 year ago

Hi Carol, Thank you for your fantastic review! We're delighted to hear that you found our prices great and experienced speedy dispatch. Best wishes, Face The Future

Posted 1 year ago

“Thank you for the extra gifts !”

Helpful Report

Posted 1 year ago

Hi Lucy, Thank you for your lovely review! We're so glad you appreciated the extra gifts. Best wishes, Face The Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,427 reviews