Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,715 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,715 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent website with a vast range of good quality products and are very competitively priced with fast delivery. Highly recommend”

Helpful Report

Posted 1 year ago

Hi Susanna, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our vast range of quality products and found our prices competitive. Best wishes, Face The Future

Posted 1 year ago

“Very happy with products I purchased.”

Helpful Report

Posted 1 year ago

Hi Valerie, Thank you for your lovely review! We're so happy to hear that you're pleased with the products you purchased. Best wishes, Face The Future

Posted 1 year ago

“Products arrived in a timely manner and I was always kept informed regarding the delivery date. Super customer service.”

Helpful Report

Posted 1 year ago

Hi Dawn, Thank you for your fantastic review! We're delighted to hear that our timely delivery and customer service met your expectations. Best wishes, Face The Future

Posted 1 year ago

“Would give it full marks except for not being able to redeem points against my purchase. This has always been a sticking point with FTF for me. Other than that good choice of products and delivery”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for your feedback! We're glad to hear that you enjoyed our product selection and delivery service. We appreciate you bringing up the points redemption issue, and we're continually working to improve our customer experience. Best wishes, Face The Future

Posted 1 year ago

“The process from ordering to delivery was hassle free. Would order from Face The Future again.”

Helpful Report

Posted 1 year ago

Hi Tina, Thank you for your great review! We're so glad to hear that the ordering and delivery process was hassle-free for you. Best wishes, Face The Future

Posted 1 year ago

“I found this company via a Google search and I am so glad I did! I have ordered twice now on hair products that are cheaper than other sites I will continue to use FTF when I need to replenish my personal stock The customer service is also fabulous, quick to respond with any queries A*”

Helpful Report

Posted 1 year ago

Hi Kimberley, Thank you for your amazing review! We're so glad you found us and that you're happy with our prices and customer service. We appreciate your continued support and look forward to serving you again soon! Best wishes, Face The Future

Posted 1 year ago

“I really like the product! It works for me! Did not like the pump one though!”

Helpful Report

Posted 1 year ago

Hi Avnash, Thank you for your great review! We're so glad to hear that the product works well for you. Best wishes, Face The Future

Posted 1 year ago

“Very pleased with the product and not a long wait for delivery. Would definitely use again”

Helpful Report

Posted 1 year ago

Hi, Thank you for your fantastic review! We're so pleased to hear that you're happy with the product and that the delivery was quick. Best wishes, Face The Future

Posted 1 year ago

“Fast delivery and good service 😊”

Helpful Report

Posted 1 year ago

Hi Gary, Thank you for your great review! We're so glad to hear that you experienced fast delivery and good service. Your support means a lot to us! Best wishes, Face The Future

Posted 1 year ago

“Excellent products and service at competitive prices”

Helpful Report

Posted 1 year ago

Hi Carole, Thank you for your excellent review! We’re thrilled to hear that you found our products and service to your satisfaction at competitive prices. Best wishes, Face The Future

Posted 1 year ago

“Product as described, good value, fast delivery”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your great review! We're glad to hear that you found our product to be as described and appreciated the fast delivery. Best wishes, Face The Future

Posted 1 year ago

“Easy to use site, well laid out & easy to find & order items. Loyalty scheme in place with points which is helpful. You can swap points for a discount or items. Only downside are the pop ups & marketing.”

Helpful Report

Posted 1 year ago

Hi Jacqueline, Thank you for your thoughtful review! We're pleased to hear you find our site easy to use and appreciate our loyalty scheme. Your feedback on the pop-ups is valuable, and we’ll keep that in mind as we work to improve. Best wishes, Face The Future

Posted 1 year ago

“Arrived promptly. Good price”

Helpful Report

Posted 1 year ago

Hi Tina, Thank you for your great review! We're glad to hear that your order arrived promptly. Best wishes, Face The Future

Posted 1 year ago

“All the premium skincare products I order from face the future are always authentic and the delivery is super fast so I always have my best skincare at hand. Thank you for such a great service and excellent prices too”

Helpful Report

Posted 1 year ago

Hi Charn, Thank you for your amazing review! Best wishes, Face The Future

Posted 1 year ago

“Absolutely love my product, and delivery was also very quick”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your amazing review! We’re thrilled to hear that you absolutely love your product and that the delivery was quick. Best wishes, Face The Future

Posted 1 year ago

“Pleased with product, ordering process and delivery.”

Helpful Report

Posted 1 year ago

Hi Kathy, Thank you for your amazing review! We're so pleased to hear that you had a positive experience with our product, ordering process, and delivery. Best wishes, Face The Future

Posted 1 year ago

“Very disappointed with the secret order. Surely, company that keeps track of all your orders and does some sort of analysis, must understand your concerns and taste. Instead, they send you something so extremely irrelevant that looks like they just want to get rid of old products. Very disappointing experience.”

Helpful Report

Posted 1 year ago

Hi Diana, We’re sorry to hear that you were disappointed with your recent order. The mystery product is a product chosen at random depending on what stock we have available at the time your order is placed. Kind regards, Face The Future

Posted 1 year ago

“Brilliant company, reliable and competitive prices. Have bought from this company many times.”

Helpful Report

Posted 1 year ago

Hi Joanna, Thank you for your fantastic review! We're delighted to hear that you find us reliable and competitive. Best wishes, Face The Future

Posted 1 year ago

“The website was easy to navigate. I was able to find exactly what I was looking for. Good service throughout.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for your excellent review! We're thrilled to hear that you found our website easy to navigate and received good service throughout. Best wishes, Face The Future

Posted 1 year ago

“Quick delivery, lots of choice in terms of products. I’ve used this company for years and find them really helpful”

Helpful Report

Posted 1 year ago

Hi Sainab, Thank you for your wonderful review! We're so glad to hear that you’ve had a positive experience with our quick delivery and wide range of products. Best wishes, Face The Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,715 reviews