Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,366 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service, there was a delay in delivery, but I was kept up to date with the progress.”

Helpful Report

Posted 6 months ago

Hi Joseph, Thank you for your fantastic review! We’re glad to hear that despite the delivery delay, you were kept informed about the progress. We truly appreciate your understanding and patience. Best wishes, Face The Future

Posted 6 months ago

“Good service and quick delivery”

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Posted 6 months ago

Hi Julie, Thank you for your fantastic review! Warm wishes, Face The Future

Posted 6 months ago

“Easy website to negotiate. No problems. Fast delivery. Will use again.”

Helpful Report

Posted 6 months ago

Hi Margaret, Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that your order arrived quickly. Warm wishes, Face The Future

Posted 6 months ago

“Product exactly as described, packaged well and arrived promptly- definitely recommend!⭐️”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your fantastic review! We’re so glad to hear that your order met your expectations and arrived promptly. Warm wishes, Face The Future

Posted 6 months ago

“Loads of offers, loads of advice on the web and many good products not available else where”

Helpful Report

Posted 6 months ago

Hi Justyna, Thank you for your wonderful review! We’re thrilled to hear that you appreciate our offers, advice, and unique products. It’s our pleasure to provide you with an exceptional shopping experience! Warm wishes, Face The Future

Posted 6 months ago

“Great range of products and offers. The delivery was fast and well packaged.”

Helpful Report

Posted 6 months ago

Hi Steph, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our range of products and experienced fast delivery. Warm wishes, Face The Future

Posted 6 months ago

“Quick delivery”

Helpful Report

Posted 6 months ago

Hi Laura, Thank you for your lovely review! We’re so pleased to hear that you experienced quick delivery. Warm wishes, Face The Future

Posted 6 months ago

“Great service and delivery was prompt!”

Helpful Report

Posted 6 months ago

Hi Sarah, Thank you for your wonderful review! We're so pleased to hear that you experienced great service and prompt delivery. Warm wishes, Face The Future

Posted 6 months ago

“Fast shipping easy ordering. Environ products are the best and this company offers competitive pricing. I will order from you again”

Helpful Report

Posted 6 months ago

Hi Tracey, Thank you so much for your glowing review! We’re thrilled to hear you had a smooth ordering experience and appreciate our competitive pricing on Environ products. Warm wishes, Face The Future

Posted 6 months ago

“Easy to use, love the fact that I had to complete consultation to make sure products were right for my skin! Highly recommend!”

Helpful Report

Posted 6 months ago

Hi Jenna, Thank you for your amazing review! Warm wishes, Face The Future

Posted 6 months ago

“Quick dispatch and very pleased with on time delivery.”

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Posted 6 months ago

Hi Sana, Thank you so much for your lovely review! We're thrilled to hear you were pleased with the quick dispatch and on-time delivery. Warm wishes, Face The Future

Posted 6 months ago

“Excellent service, no complaints. Was concerned about my order after reading reviews of expired products. My sunscreen is good until 2027. Happy customer, will definitely purchase again since prices are so competitive.”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your amazing review! Warm wishes, Face The Future

Posted 6 months ago

“Having been a customer at Cult Beauty and Look Fantastic for many years, Face the Future is now my favourite place for skincare and toiletries. I love the prices and special offers. I love the free gifts, too. The information about products is helpful. The special buy collections are better than those from other sites. The boxes have a good mix of high end products rather than more and more cleansers. Communication and delivery have always been very efficient. I am glad I gave Face the Future a try. My last purchase was a collection of mini products fir a friend going into hospital for major surgery. She has not used them yet but I am sure she will love them.”

Helpful Report

Posted 6 months ago

Hi Marie, Thank you so much for your glowing review! We're thrilled to be your favorite for skincare and toiletries, and we love that you appreciate our special offers and helpful product information. It's wonderful to hear that our collections resonate with you! We truly hope your friend adores her mini products when she gets a chance to use them. Warm wishes, Face The Future

Posted 6 months ago

“Love the service provided and prices are generally good. Just sad I never seem to be in time to get the freebie 😂”

Helpful Report

Posted 6 months ago

Hi Wendy, Thank you for your lovely review! We’re so glad to hear you enjoy our service and prices. We completely understand the frustration of missing out on freebies—hopefully, you’ll snag one next time! 😄 Warm wishes, Face The Future

Posted 6 months ago

“Love this make have brought a few products All very good”

Helpful Report

Posted 6 months ago

Hi Jackie, Thank you for your amazing review! We're thrilled to hear that you love the products you've tried. Warm wishes, Face The Future

Posted 6 months ago

“Item arrived in good time. No issues.”

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Posted 6 months ago

Hi Reena, Thank you for your positive feedback! We're delighted to hear that your item arrived promptly and without any issues. Warm wishes, Face The Future

Posted 6 months ago

“I still haven't received my order, I wrote you two emails and I haven't received a response.”

Helpful Report

Posted 6 months ago

Hi Yuliyana, Thank you for your review. We can see that you have been emailing our customer service team and they have been assisting you with your query. The issue seems to be that you chose InPost as your delivery option at checkout. As mentioned in the email, your parcel has been returned to us as it wasn't collected from the InPost locker. If we can be of any further assistance, please contact us via email. Kind regards, Face the Future

Posted 6 months ago

“They shipped to Spain without any issues.”

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Posted 6 months ago

Hi there, Thank you for your amazing review! Warm wishes, Face The Future

Posted 6 months ago

“The delivery arrived quickly and I am really satisfied with products . Great website .”

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Posted 6 months ago

Hi Sandrine, Thank you for your amazing review! We’re so pleased to hear that your order arrived quickly and that you are satisfied with our products. Your feedback means a lot to us! Warm wishes, Face The Future

Posted 6 months ago

“The items purchsed were a gift for my daughter and she absolutely loves it! Great service - fast and simple. We're both new fans!”

Helpful Report

Posted 6 months ago

Hi there, Thank you so much for your amazing review! We’re thrilled to hear that your daughter loves her gift and that you had a great experience with our service. Warm wishes, Face The Future

Posted 6 months ago

Face The Future is rated 4.8 based on 22,366 reviews