Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.77

4.8 Rating 22,366 Reviews

95 %

of reviewers recommend Face The Future

4.8

Based on 22,366 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 13th December 2025

Rachel N

Face The Future 5 star review on 11th December 2025

Julia S

Face The Future 5 star review on 6th December 2025

Mara B

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was the first time as a customer with Face the Future ( cool name!) My order arrived very promptly in an appropriate size box. ( It wasn't vast with masses of packing ) Thankyou for an excellent service.”

Helpful Report

Posted 6 months ago

Hi Helen, Thank you so much for your fantastic review! We’re delighted to hear that your order arrived promptly and that you appreciated our eco-friendly packaging. Your kind words mean a lot to us! Warm wishes, Face The Future

Posted 6 months ago

“Incredible and safe packaging. Loved the products too!!”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your wonderful review! We're delighted to hear that you loved the products and appreciated our packaging. Warm wishes, Face The Future

Posted 6 months ago

“Caring and compasionate listened to my needs and together we decided on the best products.”

Helpful Report

Posted 6 months ago

Hi Laurena, Thank you so much for your lovely review! We’re thrilled to hear that you felt listened to and supported in choosing the best products for your needs. Your feedback truly means a lot to us! Warm wishes, Face The Future

Posted 6 months ago

“Been ordering from FtF for some time now. Great company. Thank you.”

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Posted 6 months ago

Hi Katie, Thank you for your wonderful review! We’re so glad to hear that you’ve enjoyed ordering from Face The Future. Your support means the world to us! Warm wishes, Team Face The Future

Posted 6 months ago

“My parcel that I ordered from Face The Future arrived on time and I was pleased with the product”

Helpful Report

Posted 6 months ago

Hi Jattinder, Thank you for your fantastic review! We’re delighted to hear that your parcel arrived on time and that you’re pleased with the product. Warm wishes, Team Face The Future

Posted 6 months ago

“Quick delivery”

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Posted 6 months ago

Hi Zubair, Thank you for your great review! We’re delighted to hear that you had a quick delivery experience with us. Warm wishes, Team Face The Future

Posted 6 months ago

“excellent service, excellent choice of products, excellent price ! Wee done,”

Helpful Report

Posted 6 months ago

Hi Georgina, Thank you for your fantastic review! We’re thrilled to hear that you found our service, product selection, and pricing to be excellent. Your kind words mean a lot to us! Warm wishes, Team Face The Future

Posted 6 months ago

“Really great, great prices the shipping came on time and you can really tell that they care about their customers!”

Helpful Report

Posted 6 months ago

Hi Jacob, Thank you so much for your wonderful review! We’re thrilled to hear that you’re pleased with our prices and the timely shipping, and recognised how we care about our customers. Warm wishes, Team Face The Future

Posted 6 months ago

“Fantastic service. Very helpful chat line. Good quality product”

Helpful Report

Posted 6 months ago

Hi Narendra, Thank you for your fantastic review! We're so glad to hear you found our service helpful and our products to be of good quality. Warm wishes, Team Face The Future

Posted 6 months ago

“Class A service. Fast and reliable. Excellent Customer service”

Helpful Report

Posted 6 months ago

Hi Cinzia, Thank you so much for your excellent review! We're delighted to hear that you experienced class A service and appreciated our fast and reliable customer support. Warm wishes, Team Face The Future

Posted 6 months ago

“Excellent service quick delivery and good discounts.”

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Posted 6 months ago

Hi Christina, Thank you for your fantastic review! We're so pleased to hear you enjoyed our quick delivery and found great discounts. Warm wishes, Team Face The Future

Posted 6 months ago

“Very easy to order from and quick delivery. Great cons.”

Helpful Report

Posted 6 months ago

Hi Lynda, Thank you for your wonderful review! We're thrilled to hear that you found ordering easy and appreciated the quick delivery. Warm wishes, Team Face The Future

Posted 6 months ago

“Great service - good delivery. Always enjoy the sample they include with my order. Thanks.”

Helpful Report

Posted 6 months ago

Hi Kathryn, Thank you for your amazing review! We're so glad to know you enjoyed our service and the samples we include with your orders. Warm wishes, Team Face The Future

Posted 6 months ago

“Efficent - quick”

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Posted 6 months ago

Hi Sonia, Thank you for your positive review! We're delighted to hear that you found our service efficient and quick. Warm wishes, Team Face The Future

Posted 6 months ago

“Very happy with this co. Easy ordering and quick delivery”

Helpful Report

Posted 6 months ago

Hi Marian, Thank you for your fantastic review! We're so happy to hear that you had an easy ordering experience and received your items quickly. Warm wishes, Team Face The Future

Posted 6 months ago

“Items arrived quickly, great service thanks”

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Posted 6 months ago

Hi Deborah, Thank you for your wonderful review! We're thrilled to hear that your items arrived quickly and that you enjoyed our service. Warm wishes, Team Face The Future

Posted 6 months ago

“Very pleased all very good . I Loved the verden handwash which was exactly as described . Communication and delivery all very good”

Helpful Report

Posted 6 months ago

Hi Catherine, Thank you for your lovely review! We're so pleased to hear that you loved the Verden handwash and found everything to be just as described. It's great to know that our communication and delivery met your expectations. Warm wishes, Team Face The Future

Posted 6 months ago

“Face The Future offer the best of skincare products at a competitive price. Delivery is always quick and efficient with excellent comms. Highly recommend this company for the latest/best suncare products.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your amazing review! We're delighted to hear that you find our skincare products top-notch and competitively priced. It's great to know that our delivery service and communication meet your expectations. We appreciate your high recommendation for our suncare products! Warm wishes, Team Face The Future

Posted 6 months ago

“Order placed on line, the items were despatched very promptly, well packaged and arrived within a couple of days. Perfect.”

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Posted 6 months ago

Hi Nina, Thank you for your fantastic review! We're so glad to hear that your order was dispatched promptly and arrived well packaged. Warm wishes, Team Face The Future

Posted 6 months ago

“Hi, I wasn’t very pleased. I came back from my holiday. When i opened my parcel, it was empty. I called Klana as my payment went to them. Please call me .”

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Posted 6 months ago

Hi Paramjit, Thank you for your review. Please refer back to your emails from our Customer service team. Warm regards, Team Face The Future

Posted 6 months ago

Face The Future is rated 4.8 based on 22,366 reviews