Face The Future Reviews

Name: Face The Future
Address: Unit 4 Daughters Court, Silkwood Park, Ossett, Wakefield, Wakefield
Rating: 4.76

4.8 Rating 22,719 Reviews

94 %

of reviewers recommend Face The Future

4.8

Based on 22,719 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Face The Future:

Through real experience and knowledge, Face the Future provides support for your lifelong self-care journey. Whether you’re a skintellectual or new to the skincare game, our team of experts are here to give you advice for life during every chapter of your story. Because every version of you deserves to be cared for. We know that working on your ‘you time’ means more to you than just your skincare routine, so we also stock industry-leading haircare and cosmetics brands to offer you the ultimate destination for all your self-care and beauty needs.

As authorised stockists of hundreds of brands, we can guarantee that every product you purchase at Face the Future is 100% genuine.

Visit Website

Phone:

0113 282 7744

Email:

shop@facethefuture.co.uk

Location:

Unit 4 Daughters Court,
Silkwood Park, Ossett,
Wakefield
Wakefield
WF5 9TQ

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Face The Future 5 star review on 7th March 2026

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering environ avst from you for years. My only gripe is each time I renew my order of environ 5 I get asked to have a consultation. Surely you can see from my account that I have been using this product for years. Thanks Penny”

Helpful Report

Posted 1 year ago

Hi Penelope, Thank you for your excellent review! We truly appreciate your loyalty over the years. We're always here to ensure you're getting the best possible experience, and we’ll certainly take your feedback on consultations into account. Thank you again for being a valued customer! Best wishes, Face the Future

Posted 1 year ago

“Just a great service from start to finish”

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Posted 1 year ago

Hi there, Thank you for your amazing review! We're thrilled to hear you had a great experience from start to finish. Your support truly motivates us to keep delivering the best service possible! Best wishes, Face the Future

Posted 1 year ago

“Very prompt service and delivery”

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Posted 1 year ago

Hi Amanda, Thank you for your excellent review! We're thrilled to hear that you experienced our prompt service and delivery. Your feedback is invaluable to us! Best wishes, Face the Future

Posted 1 year ago

“I am sorry but I wish I could be more positive. I have bought from you in the past but apart from my recent order after a long time, my attempts to buy from you again nearly always come to nothing. This is a shame because you are a trustworthy website. Firstly your website is so unfriendly and mind boggling and I cannot wait to close it. Never any discount on products that I normally buy. I try to support small businesses always.”

Helpful Report

Posted 1 year ago

HI, We are sorry you have been having some issues with our website. We do have lots of different offers on our website at different times, are you a member of our rewards club? This is a great way to collect points and you can then exchange these for a discount code to use on an order. Kind regards, Face the Future

Posted 1 year ago

“Very good company,”

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Posted 1 year ago

Hi Alma, Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Your support truly motivates us to keep delivering our best! Best wishes, Face the Future

Posted 1 year ago

“Quick delivery happy with my purchase 🥰”

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Posted 1 year ago

Hi Carol, Thank you for your lovely review! We're thrilled to hear that you’re happy with your purchase and enjoyed our quick delivery. Your support means a lot to us! Best wishes, Face the Future

Posted 1 year ago

“Lovely product. Arrived quickly. Great communication”

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Posted 1 year ago

Hi Tracey, Thank you for your lovely review! We're delighted to hear that you enjoyed our product and appreciated the quick delivery and communication. Your satisfaction is our priority! Best wishes, Face the Future

Posted 1 year ago

“Fast shipping, easy to use website. Will use again.”

Helpful Report

Posted 1 year ago

Hi Lee, Thank you for your fantastic review! We're thrilled to hear that you found our website easy to use and appreciated the fast shipping. Your support means a lot to us! Best wishes, Face the Future

Posted 1 year ago

“Excellent products”

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Posted 1 year ago

Hi Ela, Thank you for your excellent review! We're thrilled to hear you are enjoying our products. Your satisfaction is our top priority, and we appreciate your support! Best wishes, Face the Future

Posted 1 year ago

“Only received goods today very fast delivery can't comment on the goods I purchased haven't used I'm hoping they are as good as my friends say but I'm more than happy to give update once used. delivery being a day late was not the fault of FTF it was Royal Mail. Only a day so I'm not complaining thank-you FTF”

Helpful Report

Posted 1 year ago

Hi Linda, Thank you for your review! We’re thrilled to hear that you received your order quickly. We understand the anticipation of trying new products, and we hope they exceed your expectations. Please feel free to reach out with any updates or questions once you’ve had the chance to use them. Best wishes, Face the Future

Posted 1 year ago

“Easy to order and very quick delivery. Products are nicely packaged. I’m always pleased with the excellent service from Face The Future.”

Helpful Report

Posted 1 year ago

Hi Cathryn, Thank you for your lovely review! We’re thrilled to hear that you found the ordering process easy and appreciated our quick delivery. Your satisfaction is our priority! Best wishes, Face the Future

Posted 1 year ago

“Always accessible and very helpful.”

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Posted 1 year ago

Hi Jayshri, Thank you for your kind words! We're delighted to hear that you found us accessible and helpful. Warm regards, Face the Future

Posted 1 year ago

“Positive experience ordering from this site, communication and delivery very prompt. Will use again.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our communication and delivery. We look forward to serving you again! Best regards, Face the Future

Posted 1 year ago

“Highly recommended once again easy transaction from ordering to delivery 1st class service thank you.”

Helpful Report

Posted 1 year ago

Hi David, Thank you for your fantastic review! We're so pleased to hear that you found the transaction easy. Your support means a lot to us! Best wishes, Face the Future

Posted 1 year ago

“Prompt and speedy service”

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Posted 1 year ago

💜

Posted 1 year ago

“Great Company, good prices and fast delivery.”

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Posted 1 year ago

Hi there, Thank you for the feedback! We're so happy to hear that you appreciate our prices and fast delivery. Your support is greatly valued! Best wishes, Face the Future

Posted 1 year ago

“Excellent service , I will defo order from yous again , 1st class , my order was delivered in no time aswell”

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Posted 1 year ago

Hi John, Thank you so much for your excellent review! We're thrilled to hear that you were pleased with our service and the swift delivery. We can't wait to have you back again! Best wishes, Face the Future

Posted 1 year ago

“Face The Future highly recommended.”

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Posted 1 year ago

Hi Babatunde, Thank you so much for your high recommendation! We truly appreciate your support and are delighted to know you had a great experience with us. Best wishes, Face the Future

Posted 1 year ago

“Brillant company offering a great selection of medical grade products that really work. Delivery is always really quick. Would definitely recommend.”

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Posted 1 year ago

Hi Tracey, Thank you for your amazing review! We're thrilled to hear that you love our selection of products and found our delivery to be quick. Your recommendation means the world to us! Best wishes, Face the Future

Posted 1 year ago

“Good customer service The product arrived in good time”

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Posted 1 year ago

Hi Alison, Thank you for your positive feedback! We're glad to hear that our customer service met your expectations and that your product arrived promptly. Best wishes, Face the Future

Posted 1 year ago

Face The Future is rated 4.8 based on 22,719 reviews