Ezee-Fix Reviews

Name: Ezee-Fix
Address: 67 Bigwood Rd Ardmore, Londonderry
Rating: 4.74

4.7 Rating 2,682 Reviews

94 %

of reviewers recommend Ezee-Fix

Company Reviews

Metrics

4.7

Based on 2,682 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Ezee-Fix 5 star review on 10th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No delivery yet - courier problem?”

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Posted 4 years ago

“I ordered and paid for my part and was advised that it would arrive within 3 working days. 7 days later no sign of my part so i emailed you but you haven't even had the decency to reply to me. Im going to ask for a refund and shop elsewhere....Update after speaking to them i have now told that the part is a special order..thanks for origanaily saying its been DISPACTHED..”

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Posted 4 years ago

“I have requested a return number but I haven't heard back from you.”

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Posted 4 years ago

“Postage very excessive at over €14 to Ireland for two wire scrubs”

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Posted 4 years ago

“Never received the product ordered!”

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Posted 5 years ago

Hi Elizabeth, I have just tacked your order and it looks like your product was delivered at 10:12am on Saturday 16th March. One of our team will be in touch to ensure that you received the order. Thanks, Seamus.

Posted 5 years ago

“I recived my purchase damaged ... i’v send them pictures with the damaged goods and I didn’t even get a reply ... so ... in few words i will never ever buy from them ...”

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Posted 5 years ago

Hi Radu, Apologies that you received your order damaged and thank you for bringing this to our attention. I have passed your information onto our team who will be in touch to resolve the situation ASAP. Apologies again, Seamus.

Posted 5 years ago

“I have not received my product yet it's nearly being a month at this stage not impressed”

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Posted 5 years ago

“Not received yet”

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Posted 5 years ago

Hi Paul, I have looked into this for you. It was sent with the postal service on Thursday 27th December. Could you please get in touch if you have yet to receive your order by email (sales@ezee-fix.co.uk) or by phone (+44(0) 28 71329001). Sorry for any inconvenience caused, Ezee Fix.

Posted 5 years ago

“Delivery was quick and package arrived undamaged. However, this product is not fit for purpose as the handle falls off every time the basket is lifted out of the dishwasher and the cutlery frequently ends up all over the floor!”

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Posted 9 years ago

“I have not yet received my order.”

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Posted 9 years ago

Hi Elizabeth, Orders to Australia can take up to 15 working days for delivery. I can tell you that your order was dispatched on the 1st of September with Royal Mail. If there is anything else I can help with please drop me an email.

Posted 9 years ago

“Cooker hook filter - universal size -cut down to fit!!!??? My hood is 900cm wide - your filter was 600ish max - cut down to size?? Stating the size on the item description would have been a good idea!!!!”

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Posted 9 years ago

Hi Greg, Thanks for your feedback on this product. The size of the filter is now stated on the listing to ensure all customers know the exact size before purchasing. If you still need a filter please send an email to enquiries@ezee-fix.co.uk and we will do our best to get you a more suitable filter. Many Thanks Ezee-Fix

Posted 9 years ago

Ezee-Fix is rated 4.7 based on 2,682 reviews