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Ezee-Fix Reviews

4.7 Rating 2,682 Reviews
94 %
of reviewers recommend Ezee-Fix
Company Reviews Metrics
4.7
Based on 2,682 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Ezee-Fix Reviews
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Andrew Phillips
Verified Buyer
“Great Company with a huge stock of all the bits that you'll likely to need for your ageing, but still working, well worn appliances. All in stock, ready for immediate dispatch by Royal Mail 2day services. I ordered late on a Sunday night and got it on Tuesday morning, appropriately packaged with clear delivery paper and invoice. Impressive, you bet. Best website I've ever used for such andI I've used them all over several years. Now this is the "go to gang" for me. Forget the rest especially those who say it's in stock and isnt and those who send cheap clones other wrong item. Well done all, keep up the good work, thank you it was almost enjoyable! I've never said that about any supplier in the UK before. Top banana.”
Helpful Report
Posted 1 year ago
Nigel Taylor
Verified Buyer
“Arrived. We'll packed.”
Helpful Report
Posted 2 weeks ago
Steven Campbell
Verified Buyer
“Brilliant speedy service and they helped me get a replacement part for our freezer”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Very quick service, easy to pick items and great selection.”
Helpful Report
Posted 2 weeks ago
David Turner
Verified Buyer
“The part was exactly what was required and at a very good price. Delivery was quick, overall very pleased with the service and will definately use again for spare parts.”
Helpful Report
Posted 3 weeks ago
Tobore Avbunudje
Verified Buyer
“brilliant as expected”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“great place to shop for parts and always comes super quick, fab survice thank you”
Helpful Report
Posted 3 weeks ago
David Brady
Verified Buyer
“Great Service, Fast Dispatch, Good Communication, A +++++”
Helpful Report
Posted 3 weeks ago
Octavia Beazley
Verified Buyer
“I have tried to contact for a refund 3 times by email and phone and no response. Absolute joke of a company.”
Helpful Report
Posted 3 weeks ago
Dear Customer, Thank you for sharing your feedback with us. We're truly sorry to hear about the challenges you've faced in reaching us for a refund. Ensuring customer satisfaction is our utmost priority, and we deeply regret any inconvenience caused. We take pride in our dedicated customer service team, which includes 10 individuals manning our phone lines to assist customers promptly. Additionally, we cater to a vast clientele comprising hundreds of trade customers and shop owners, making it our priority to address their concerns efficiently. Upon reviewing our records and the email provided on our website, we couldn't locate any correspondence from you. However, we're committed to resolving this matter swiftly. Could you please verify the email address you used to contact us? We want to ensure that we address your concerns promptly and provide the assistance you require. It's crucial to us that each customer receives the attention and support they deserve. We appreciate your patience and understanding as we work to rectify this situation. Please feel free to reach out to us directly at customer service email: office@ezee-fix.co.uk or via phone at phone number: +44(0) 28 9581 1217. We're here to assist you and ensure your experience with us is nothing short of excellent.
Posted 3 weeks ago
David Hubbard
Verified Buyer
“Great service, thanks”
Helpful Report
Posted 3 weeks ago
Gaylene/Wendy O\'Keefe
Verified Buyer
“Ezee-Fix were great to deal with, their website was easy to navigate and my order was dispatched straight away. Thankyou!”
Helpful Report
Posted 3 weeks ago
Alan Jary
Verified Buyer
“Excellent value for money!”
Helpful Report
Posted 3 weeks ago
Michael Gullifer
Verified Buyer
“Great service”
Helpful Report
Posted 3 weeks ago
Brenda Curry
Verified Buyer
“Good company Excellent service! No problems Item well packaged! Have not opened as for Birthday gift 8th Alril So hopefully in perfect condition”
Helpful Report
Posted 3 weeks ago
Lynne Dakers
Verified Buyer
“Prompt service, competitive price”
Helpful Report
Posted 3 weeks ago
Neil Maltby
Verified Buyer
“Excellent”
Helpful Report
Posted 3 weeks ago
Stephen Saunders
Verified Buyer
“The item required was advertised on the website and purchased. However, a different item was received and when I phoned to query this, the representative was abrupt and not what I would consider helpful. It was, that’s all we have, take it or leave it and get your money back. I didn’t want my money, I needed the part advertised on their website.”
Helpful Report
Posted 3 weeks ago
Christine Harris
Verified Buyer
“Fast delivery and great product”
Helpful Report
Posted 3 weeks ago
Sebastian Matyka
Verified Buyer
“I have ordered front washing machine door handle came exactly the same. Very happy.”
Helpful Report
Posted 3 weeks ago
Susan Coulton
Verified Buyer
“Correct product sent , fast delivery”
Helpful Report
Posted 4 weeks ago
Breda Lee
Verified Buyer
“Excellent service”
Helpful Report
Posted 4 weeks ago
Ezee-Fix is rated 4.7 based on 2,682 reviews
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