Ezee-Fix Reviews

Name: Ezee-Fix
Address: 67 Bigwood Rd Ardmore, Londonderry
Rating: 4.74

4.7 Rating 2,682 Reviews

94 %

of reviewers recommend Ezee-Fix

Company Reviews

Metrics

4.7

Based on 2,682 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Ezee-Fix 5 star review on 10th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part was shipped with incorrect/unusable screws. Attempts to contact support, so far no reply. Otherwise part was a good price but currently not fit for purpose.”

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Posted 6 months ago

“I have given a low star because I have not received my order yet. I ordered on 24th Sept but not received yet at 3rd Oct”

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Posted 6 months ago

“I followed the questionnaire to select the element for my cooker. The element arrived, duly protected, in good time but this was the wrong part even though your search program chose that part. How do I return this?”

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Posted 9 months ago

“I’m still waiting for my purchase to arrive !!! It’s been 4 weeks now”

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Posted 1 year ago

“Havent received. Item.”

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Posted 1 year ago

“Did not receive item tried contacting company got no reply”

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Posted 1 year ago

“Slow delivery, didn’t receive first order, apparently it was sent again, still haven’t received it”

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Posted 1 year ago

“It was the wrong handle I got sent”

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Posted 2 years ago

“Delivered items ordered, problem with one item but can’t get a reply to email regarding returns/refund.”

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Posted 2 years ago

“I cancelled a order and I am still waiting to be refunded”

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Posted 2 years ago

“Still waiting for return labels thank you”

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Posted 2 years ago

“You sent me the incorrect size.”

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Posted 2 years ago

“I wanted bags for a Vax 2000 and thought that this is what I ordered. I was supplied with bags for another model. No good to me. Can't be bothered to take this up with Ezer Fix”

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Posted 2 years ago

“Item MT057 Ametek Motor Supplied but not as shown in photo on website Item MT164 Numatic BL21104RPE Motor Black Casing Broken and motor wire split in half”

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Posted 2 years ago

Dear Customer , All products are new and with A Manufacturer's Guarantee , we more then happy to replace if any issues , please before post review contact our customer service , phones ,emails and facebook messanger constantly monitored , Web chat also have option to leave email and order number , thats only requirements to open ticket with us

Posted 2 years ago

“Prompt delivery but £2.99 postage for an item weighing 1 gram”

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Posted 2 years ago

“I ordered 2 x Elica mesh filters and only received 1”

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Posted 2 years ago

“No probs with company or delivery but part was a v poor fit for my actifry”

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Posted 3 years ago

Dear Customer all Actifry parts are original , so only explanation you ordered wrong part . please contact us with model number . start with 2 letters for example FZ740060 . hope after sorting this missunderstanding you will consider remove not fair review. Best Regards EzeeFix Team

Posted 3 years ago

“After a delay on my order, for specific part (control knob) for my Belling Oven, I received item, which attached upside down, due to rear fixing being reversed! I was desperate (since I needed oven) therefore used item, but I was not impressed Ronnie Robertson”

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Posted 3 years ago

“I returned the item but have not yet been refunded”

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Posted 3 years ago

Dear Customer ,after your review , we tried find any correspondence by email reg return request , there is nothing with your order number or name or your email address , can you please contact us and let us know any tracking number or anything which will help us to identify returned packet, usually customers contact us before refund , so we can keep track on returned request to avoid issues like yours . we receiving hundreds packet everyday incl returns , if packet not contain order number or name or invoice number , and also we not aware we should expect return , then we can not identify , also we offering return labels . and finally maybe your item never returned to us . please contact us and give more details reg your return. thank you

Posted 3 years ago

“Emailed Ezee-Fix regarding an item. Never heard back.”

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Posted 3 years ago

Ezee-Fix is rated 4.7 based on 2,682 reviews