expressunlocks.com Reviews

Name: expressunlocks.com
Address: 159 Northwick Road, Worcester, Worcestershire
Rating: 4.64

4.6 Rating 2,477 Reviews

92 %

of reviewers recommend expressunlocks.com

Company Reviews

Metrics

4.6

Based on 2,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

expressunlocks.com 5 star review on 19th October 2025

Mirawati Smith

Leonila Barbacena

expressunlocks.com 5 star review on 8th October 2025

Besys Daniela Valdez Alvarado

expressunlocks.com 5 star review on 21st September 2025

Anonymous

Anonymous // 01/01/2019

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English

“Customer service was very helpful in the unlock process by monitoring and providing progress updates.”

Helpful Report

Posted 5 months ago

Hi — thanks so much for the lovely feedback! Glad our team could help. Your order (placed 18 Sep 2025) shows "Unlock Complete." To finish the iPhone unlock please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still isn’t working, reply here and we’ll get a technician to check it for you. — Charlotte

Posted 5 months ago

“The are very professional everything is working as they said, the mos of the time the web description with others say something but always has some issue at the end, this guys ate awesome the resolve my issue in less than 24 hours now my iphone 13 pro max is completely unlock and I can use it in any country with any sim card. The payment method was easy and safe thats very important too and the have a lot of payment options . Thank you for so professional and fast service I will always recommend you 100%”

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Posted 5 months ago

Hi — thanks so much for the lovely feedback! I'm thrilled your iPhone 13 Pro Max is completely unlocked and working as expected. Your order status shows "Unlock Complete" and we can confirm receipt of the Eligibility Check ($24.99) and Standard Unlock ($47). If you need the final step again: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should fully finalize it. If anything else comes up, reply here and I’ll help right away. — Charlotte

Posted 5 months ago

“Muito satisfeito com o Meu desbloqueio super rápido demorou menos do prazo que foi estimando e seguro valeu pagar cada dólar pelo trabalho realizado agora já posso usar meu aparelho em qualquer operadora Muito obrigado”

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Posted 5 months ago

Olá! Muito obrigada pelo feedback tão gentil! Fico feliz que seu iPhone 15 Pro Max esteja desbloqueado e funcionando com qualquer operadora. Se precisar de mais alguma coisa ou tiver dúvidas, é só responder que eu ajudo. Obrigada novamente, Charlotte.

Posted 5 months ago

“I paid for this service with an element of worry, as with lots of online services. I am pleased to say that this service is totally legitimate. The updates through the process were excellent and the results brilliant. Can't thank them enough.”

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Posted 5 months ago

Hi there — thanks so much for the lovely feedback! Really glad the updates and unlock went smoothly for you. If you ever need another unlock or any help, just let us know or visit expressunlocks.com. Thanks again, Charlotte

Posted 5 months ago

“an express service in getting a code for a phone nearly 10 years old and I was kept up to date with progress. An excellent service.”

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Posted 5 months ago

Hi — thanks so much for the lovely review! Glad we could get your nearly 10‑year‑old Moto G7 Power unlocked quickly. Your order shows Unlock Complete and the code 14334045 has been issued. If your phone prompts when you insert a non‑EE SIM, just enter the code — but if you hit any issues or it doesn’t ask for a code, reply here and I’ll help with the next steps. Thanks again, Charlotte

Posted 5 months ago

“Muito facil”

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Posted 5 months ago

Olá — obrigado pelo feedback, fico feliz que tenha sido "Muito fácil"! Seu pedido (feito em 11 de setembro de 2025) indica Desbloqueio Concluído para o seu iPhone 13 (T-Mobile EUA). Para concluir o desbloqueio, conecte o telefone ao Wi-Fi, desligue-o e ligue-o novamente — como dizem nossos termos: "iPhones: conectar o telefone ao Wi-Fi, desligar e ligar novamente". Você pagou US$ 28,99 (Verificação de Elegibilidade) e US$ 50 (Desbloqueio Padrão). Se o desbloqueio não for concluído após a reinicialização, responda e eu ajudarei imediatamente. — Charlotte

Posted 5 months ago

“Fantastic service, took 2 hours from start to finish to unlock my Samsung S5”

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Posted 5 months ago

Hi — Charlotte here, thanks so much for the lovely review! Really glad your Samsung S5 was unlocked so quickly. If you need the instructions again, our T&Cs say: "Completion of the unlock process is made by email notification... Non-iPhones: entering the unlocking codes provided in accordance with the email instructions." If anything else crops up with the code or the phone, just reply here and I’ll help right away.

Posted 5 months ago

“Very easy to use, be aware there are 2 charges but stay with it. Kept up to date all the way through and phone now fully unlocked and good to go.”

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Posted 5 months ago

Hi — Charlotte here, thanks so much for the feedback! Glad everything was easy and your Galaxy S23 is now fully unlocked. Just to confirm for others reading: the two charges are normal — £14.99 for the Eligibility Check and £49 for the Standard Unlock — and these costs are shown at checkout. As our terms say, "Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." If you need any help with the final steps or want me to double-check your unlock codes, I’m happy to help.

Posted 5 months ago

“No me desbloquearon el dispositivo y no me quieren hacer un reembolso”

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Posted 5 months ago

Hola, soy Charlotte. Veo que tu pedido (iPhone 16 Pro Max Desert de 256 GB, red de Estados Unidos) se realizó el 7 de septiembre de 2025 y el estado indica "Desbloqueo completo". Has pagado $6.99 (Verificación de red), $28.99 (Verificación de elegibilidad) y $68 (Desbloqueo estándar). Estos costos se muestran en la página de pago. Prueba los pasos para desbloquear el iPhone: "iPhones: conectar el teléfono a la red wifi, apagarlo y encenderlo"; esto normalmente completa el desbloqueo por IMEI. También verifica si tienes un bloqueo de activación de iCloud en https://www.icloud.com/activationlock/ (si tienes un bloqueo de activación, desbloquear la tarjeta SIM no permitirá que el teléfono funcione). Si después de eso tu teléfono sigue bloqueado, dime qué ves exactamente (mensaje de error o comportamiento de la tarjeta SIM) y lo comunicaré a nuestros técnicos. Si trabajamos contigo y el código de desbloqueo falla, nuestra Política de Reembolso indica que es posible un reembolso después de que un técnico lo solucione.

Posted 5 months ago

“Honestly we came across express unlock by accident as we were trying to unlock a gifted phone to my daughter. I simply wanted to avoid any aggravation so we used the service. Yes it cost me a little money but after putting in the phone info and following the prompts, I didn't have to worry or follow up on anything. The process took about 2 days and the updates were a nice touch. When all was said and done, the phone got unlocked and I didn't have to do anything more. All in all, a nice easy and frustration free process. Glad all went smoothly and a nice service to use overall.”

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Posted 5 months ago

Hi — thank you so much for the lovely feedback! I’m really pleased your iPhone 11 Pro unlock completed smoothly and the updates made the process easy. If you need anything else—another unlock, compatibility check or any help—just reply here and I’ll sort it out. — Charlotte

Posted 5 months ago

“Great experience very helpful!”

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Posted 5 months ago

Hi — thanks so much for the lovely review! I’m Charlotte and I’m glad we could help. If you need anything else with your iPhone unlock or have any questions, just reply here or check your order page. Enjoy your phone!

Posted 5 months ago

“I was unsure at first as to whether this was a scam but it turned out to be completely genuine. It took a little longer than they first anticipated but I got my unlock code within a day. It was fast and the communication was excellent with regular update emails. Great service, thank you!”

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Posted 5 months ago

Hi — thank you so much for the lovely review! I’m really glad we proved genuine and you received your unlock code quickly. Sorry it took a little longer than first anticipated — as our Terms say, “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” If you need any further help with your Doro PhoneEasy 612, just reply with your order number and I’ll help. — Charlotte

Posted 5 months ago

“Found them online entered the details needed and phone was unlocked within 48 hours. However after a few hours the phone locked me out again. Expressunlocks were brilliant, kept in constant touch with me. They couldn't find a fault with the unlock so asked for photo/video of what my phone was displaying. To cut the story short, they identified the issue as a Sim issue and my network provider later confirmed the Sim had failed and sent a replacement next day and all worked. Great customer care, and a service delivered for a reasonable price. Would happily recommend them to others.”

Helpful Report

Posted 5 months ago

Hi — Charlotte from Expressunlocks here. Thanks for your review. I can see you paid £14.99 for the Eligibility Check and £30 for the Standard Unlock on 30 Aug 2025 for a Doro Phoneeasy 612 (EE UK). As shown at checkout, all phones require an Eligibility Check first, followed by an Unlocking Payment — please note, "Eligibility Check: These checks are non‑refundable." Your order is currently "Reported as Not Unlocked, waiting customer feedback". Please reply with a short photo/video of the phone screen showing the unlock prompt (or the exact message), confirm whether you tried the code 96716858 and how many attempts remain. For non‑iPhones you need to enter the unlocking code as per our email instructions. Once we have that info we’ll investigate and advise the next steps. Thanks, Charlotte

Posted 5 months ago

“After help from a friend we used the unlock service and it worked! We weren't expecting to pay so much, but it's worth it for the ease of service!”

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Posted 5 months ago

Hi — lovely to hear it worked and the ease was worth it! I can confirm you’ve paid £14.99 for the Eligibility Check and £49 for the Standard Unlock; as our Terms say, "Pre‑orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." If you need the finishing steps: for non‑iPhones insert an incompatible SIM and enter the unlock code 7079147308080729 when prompted (or let me know if it’s already unlocked). If anything else pops up I’m happy to help — Charlotte

Posted 5 months ago

“They are very slow at best. Was charged twice for same unlock. Poor customer service.”

Helpful Report

Posted 5 months ago

Hi — I’m Charlotte. I’m really sorry you’ve had a slow experience and felt our support was poor. To clarify the charges: you’ve paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — these are two separate, listed costs at checkout (Eligibility checks are non‑refundable). As our policy states: "Eligibility Check: These checks are non‑refundable." Your order status shows Unlock Complete and your codes are: NCK = 9391535738164258 MCK = 4709524964841863 Next steps (per our instructions): for non‑iPhones you should insert a non‑AT&T SIM and enter the unlocking codes when prompted — "Non‑iPhones: entering the unlocking codes provided..." If the phone doesn’t prompt for a code or the codes don’t work, reply here and I’ll escalate to our technicians and help get this finished. Again, sorry for the frustration — tell me if you want me to walk through the unlock steps with you or escalate now.

Posted 5 months ago

“Great.. is the only way to describe”

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Posted 5 months ago

“These guys were really fast! The whole process was just a couple of hours. The instructions were easy to follow. It still sports the AT&T SIM card and works fine. I am heading out to "cell Phone Row" tomorrow in search of the best deal.”

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Posted 5 months ago

Hi — thanks so much for the great review! Delighted your Apple iPhone 13 Pro Max A2484 (US) on AT&T is unlocked and working with the AT&T SIM. Your order (placed Aug 30, 2025) shows Unlock Complete. If you swap SIMs and need help, for iPhones just connect to Wi‑Fi and restart the phone — reply here and I’ll walk you through it. Enjoy Cell Phone Row! — Charlotte

Posted 5 months ago

“Took a very long time, communicating was hard and would get the same generic message. It eventually got fixed but needed it done soon than later.”

Helpful Report

Posted 5 months ago

Hi — I’m really sorry this took longer than expected and that our updates felt generic. I’m glad it’s now fixed. Please note “Any timeframes stated are a calculation of the previous weeks unlocks and are given as a guideline, NOT a guarantee.” and “Completion of the unlock process is made by email notification … Non‑iPhones: entering the unlocking codes provided” (Terms & Conditions). You paid $24.99 for the Eligibility Check and $106 for the Standard Unlock — all costs are shown on the checkout page. Your order is showing Unlock Complete. To finish, insert a non‑AT&T SIM so the phone prompts for a code and enter: - NCK = 9605747907179703 - MCK = 9702647181949362 If the codes aren’t accepted or you’d like help with the steps, reply here and I’ll walk you through it. If we’ve got you fully working now, a review update would mean a lot. — Charlotte

Posted 5 months ago

“The unlocking process took a little longer than I anticipated, but the service worked as promised. It was worth the cost to be spared an hour + on the phone with the phone company's customer "service" line.”

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Posted 5 months ago

Hi — thanks for the kind words, I’m glad the unlock worked for you and saved you time. Sorry it took a little longer than expected; as noted on our site, delivery times are guidelines and “can decrease as well as increase without notice.” Your order shows "Unlock Complete" — to finish on iPhones please “connect the phone to WiFi and turn the phone off and then on.” If anything else crops up, reply here or email support and I’ll help right away. — Charlotte

Posted 5 months ago

“Worked like a charm.”

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Posted 5 months ago

Hi — thanks so much for the feedback! Really pleased it worked like a charm. If you need help activating on the new network, for iPhones just connect to Wi‑Fi then turn the phone off and on. Anything else, reply here and I’ll help. — Charlotte

Posted 5 months ago

expressunlocks.com is rated 4.6 based on 2,477 reviews