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expressunlocks.com Reviews

4.7 Rating 2,361 Reviews
98 %
of reviewers recommend expressunlocks.com
4.7
Based on 2,361 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email
Read expressunlocks.com Reviews
As an old timer I was anxious about this as I was wanting to use my son's gift of an iphone but needed to unlock the phone so I could use my O2 card. I was worried about the possible complication of Icloud in the process, but I need not have worried as it was not involved. The phone was unlocked and I was able to use my O2 sim card...and off I go....all's well. Very pleased with the online service. (Horsham, UK)
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Posted 2 years ago
Hi F Carpenter, Thank you for sharing your experience with us! We're so glad to hear that your iPhone 8 was successfully unlocked and you're now able to use your O2 SIM. It's great to know our service made the process easy for you, especially with your concerns about iCloud. If you ever have any more questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone! Best regards, Charlotte
Posted 2 years ago
Simple, quick, perfect! Couldn’t be happier!
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Posted 2 years ago
Hi Sian, Thank you so much for your positive feedback! We're thrilled to hear that you're happy with the unlocking service. If you have any further questions or need assistance, feel free to reach out. Enjoy using your unlocked iPhone 12! Best wishes, Charlotte
Posted 2 years ago
Great service. Was very fast and easy to use and way more affordable than having to take my phone into a shop.
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Posted 2 years ago
Hi Kerry, Thank you for your fantastic review! I'm so glad to hear you found our service fast, easy, and affordable. We strive to make the unlocking process as smooth as possible for our customers. If you have any questions or need assistance with the next steps for your Samsung Galaxy S9, feel free to reach out. We're here to help! Best regards!
Posted 2 years ago
I was a bit surprised and suspicious when having paid £11.99 for an unlock code for my mobile broadband device I had to pay another £23.99 on top. To be legally fair if I had read all the small print that information was written in there somewhere. Finally I eventually went ahead and paid the second payment and within an hour my device was unlocked so for £36 I was able to easily unlock my EE device. Having said all of that, EE unlock your device for free but I haven't ever got it to work and always ended up with an error message. And a final finally.... I have tried three other sims from rival major providers and EE is by far the fastest.
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Posted 2 years ago
Hi Geoffrey, Thank you for sharing your experience with us! I completely understand how the multiple payment steps can be a bit surprising, and I appreciate your patience in the process. We always make our costs clear on the checkout page, which can help in understanding the steps involved. It’s great to hear your ALCATEL EE70 is now unlocked and that it’s working well with your other sim cards! If you ever have any more questions or need assistance in the future, feel free to reach out. We're here to help! Best, Charlotte
Posted 2 years ago
Great service - my unlock took several days to process, but ExpressUnlocks kept me informed throughout, and were successful in the end
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Posted 2 years ago
Hi Mr. Tongue, Thank you for your kind words! We're glad to hear that you found our service helpful and that we were able to successfully unlock your iPhone 6S. We always strive to keep our customers informed every step of the way. If you have any other questions or need further assistance, feel free to reach out! Best regards, Charlotte
Posted 2 years ago
Quick and easy, completed in less than than 30mins
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Posted 2 years ago
Hi Ryan, Thanks for your review! I'm glad to see that your order status is "Unlock Complete." You've successfully completed both the Eligibility Check (£11.99) and the Standard Unlock (£26) for your iPhone XR from Three UK. If you need any further assistance with the unlocking process or have questions about using your unlocked phone, feel free to reach out. We're here to help make the experience as smooth as possible for you! Best wishes, Charlotte
Posted 2 years ago
This was an easy to use service with simple instructions. No hassle and easy payments, may be better if it is only one payment and not two.
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Posted 2 years ago
Hi Mr. Skinner, Thank you for your kind words about our service! We’re glad you found it easy to use. I totally understand your concern regarding the two payments. Just to clarify, the first payment of £11.99 was for the Eligibility Check, which is necessary to determine if your device can be unlocked, and then the £36 covers the unlocking process itself. This is all outlined during checkout. Since your order status is "Unlock Complete," you should now be able to use your Galaxy A22 5G with any compatible network! If you have any more questions or need assistance, feel free to reach out. Have a great day!
Posted 2 years ago
Very easy to use service. Just followed the instructions and paid the fee required. Recieved the unlock within 20 minutes and my tablet was working on the new network 20 minutes later.
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Posted 2 years ago
Hi Wayne, Thank you for your kind words! We’re thrilled to hear that you found our service easy to use and that your tablet was up and running on a new network so quickly. If you have any more devices to unlock or need assistance in the future, feel free to reach out. Enjoy your newly unlocked Samsung Galaxy Tab A 9.7! Best, Charlotte
Posted 2 years ago
Initially I wasn't sure if this was a valid service. When I tried it,it quickly identified my mobile type, my IMIE and that it was registered to Vodafone. As these matched I gave it a try.At first you pay for the unlock service,later there's also a charge from your network provider to extricate your sim from their network This was Initially £11.00 then £26.p0 for Vodafone. Once paid the system unlocking continued. I then got an email with a link to unlock, with a code. I was relieved to find that as per instructions, when I restarted my phone,it requested a sim unlock code.I entered the code and mobile was unlocked.its reasonably easy to follow the onscreen prompts. There did seem to be a delay in set-up,but when I checked emails it had the link and code,so worked seamlessly. I'd recommend. After unlocking my phone,I received a link requesting a review, for submitting this review,they advise they'll refund £10.00
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Posted 2 years ago
Hi P A Smith, Thank you for sharing your experience with us! We’re glad to hear that you successfully unlocked your Samsung Galaxy S9+ and that the process was mostly seamless for you. I understand that there can be some confusion regarding the charges—the initial payments cover the Eligibility Check and the Unlock service itself. As part of our service, all costs are clearly outlined on the checkout page, as you experienced. If you haven't already, please make sure to follow the provided instructions carefully. If your phone doesn't prompt for an unlock code when using a non-Vodafone SIM card, you may need to consider the Remote USB Unlock option, which can help complete the unlocking. We appreciate your recommendation! Don't hesitate to reach out if you have any more questions or need further assistance. Best regards!
Posted 2 years ago
Very easy. Worked perfectly. Very happy.
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Posted 2 years ago
Hello Mrs. Ridley, Thank you so much for your wonderful review! We're thrilled to hear that everything worked perfectly for you. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked iPhone 11! Best regards, Charlotte
Posted 2 years ago
Been struggling to get my sim unlocked and thought I would try this. Wish I had done this ages ago, so easy and within an hour phone unlocked . Easy instructions . Would recommend
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Posted 2 years ago
Hi Elaine, Thank you so much for your kind words! We're thrilled to hear that you found the unlocking process easy and quick. It’s great to know that your Samsung S8+ is now unlocked and ready to use. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your support and recommendations! Best regards!
Posted 2 years ago
Super fast service unlocking my phone, zero complaints about the service. It would help however if your pricing were clearer from the get-go as I did not expect to have to make two payments for this (one for the eligibility check and another for unlocking). Please make that clear on your website.
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Posted 2 years ago
Hi Diana Marian, Thank you for your feedback! I’m glad to hear that you experienced a super-fast unlocking service. I completely understand your concern regarding the clarity of our pricing. Just to clarify, the two payments—one for the Eligibility Check (€13.49) and the other for the Standard Unlock (€33)—are necessary steps in the process, as outlined on the checkout page before purchase. Your feedback is invaluable, and we will certainly take it into account to improve the information provided. If you have any other questions or need assistance, please feel free to reach out! Best regards!
Posted 2 years ago
Quick and easy couldn’t be simpler
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Posted 2 years ago
Hi Sarah Bennett, Thank you for your feedback! We’re glad to hear you found the process simple. Just to clarify, you've already made the necessary payments for your Eligibility Check (£11.99) and your Standard Unlock (£26). With your order status as "Unlock Complete," your iPhone 13 Pro Max should now be unlocked successfully. If you have any questions about the next steps to fully utilize your unlocked phone, I'm here to help! Best wishes, Charlotte
Posted 2 years ago
The service was very fast and, as my phone was a little tricky to unlock (not a straightforward case), they kept me informed at all times about what was happening and why. There was always an option to communicate with someone. Felt very professional and efficient. Thank you.
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Posted 2 years ago
Hi Juan, Thank you so much for your positive feedback! We're thrilled to hear that you found our service fast and professional, especially with your tricky unlock situation. It's great to know that our communication and support met your expectations. If you have any further questions or need assistance, feel free to reach out. Enjoy your newly unlocked Sony Xperia L3! Best wishes, Charlotte
Posted 2 years ago
I had a perfect experience with the service. Quick with immediate effect. Thanks
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Posted 2 years ago
Hi Maros, Thank you so much for your kind words! We're thrilled to hear that you had a perfect and quick experience with our service. If you ever need assistance again or have any questions, feel free to reach out. We’re here to help! Best regards, Charlotte at Express Unlocks
Posted 2 years ago
Good service sent code within the hour
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Posted 2 years ago
Hi Cory, Thank you so much for your kind words! We’re thrilled to hear that you received your unlocking code swiftly. If you have any questions or need further assistance with unlocking your Samsung Galaxy S10 Lite, feel free to reach out. We're here to help! Enjoy your newly unlocked phone! Best, Charlotte
Posted 2 years ago
After several unsuccessful attempts via EE to unlock my phone I used expressunlocks. I was a bit worried about using an online service but they did unlock my phone in about half an hour which was a relief! IThe instructions for unfreezing then unlocking were very clear and would recommend this company.
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Posted 2 years ago
Hi Lynne, Thank you so much for your feedback! We're thrilled to hear that you were able to unlock your Samsung Galaxy A20e quickly and that our instructions were clear. Your trust in us means a lot, and we're here if you need any further assistance or have questions in the future. Don’t hesitate to reach out! Best regards, Charlotte
Posted 2 years ago
Having never used a service like this I was concerned that it might not work. My main concern was finding a company that was trustworthy, after reading reviews I chose ExpressUnlocks. The second code required was stating 9+ days to come through, in less than 48 hours, after manically refreshing whilst being nagged by a teenager, the code arrived. If you get stuck or confused there’s help available and the instructions are clear and easy to follow, once not being nagged by a teen. Would recommend to anyone who needs to unlock a phone.
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Posted 2 years ago
Hi Sara, Thank you so much for your kind words! We're thrilled to hear that you found the process straightforward and that the unlocking codes arrived sooner than expected. It's great to know that the instructions were clear for you, even with a teenager around! If you have any more questions or need assistance, don't hesitate to reach out. We’re here to help, and we appreciate your recommendation! Best regards, Charlotte
Posted 2 years ago
It was a very simple process and took literally a matter of minutes to get my phone unlocked. I simply googled to find this company and then followed their instructions. I had no idea how to do an IMEI code but expressunlocks tell you how to do this. It saved me having to ring my carrier and spend time while they persuaded me to stay with them. My phone is now unlocked so I can go with the best deal.
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Posted 2 years ago
Hi David, Thank you for your kind words! We're so glad to hear that you found the unlocking process simple and quick. It's great that you were able to follow our instructions with ease and avoid the hassle of dealing with your carrier. We appreciate you choosing Express Unlocks, and if you ever have any more questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone and happy saving with the best deals! Best regards!
Posted 2 years ago
Excellent unlocked really fast 👌 a very happy daughter now thank you 😊
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Posted 2 years ago
Hi Rebecca, Thank you so much for your kind words! We're thrilled to hear that you found the unlocking process fast and efficient. If you have any further questions or need assistance, feel free to reach out. Enjoy using your Samsung Galaxy S6 edge! 😊 Best, Charlotte
Posted 2 years ago
expressunlocks.com is rated 4.7 based on 2,361 reviews