Exam Ninja Reviews

Name: Exam Ninja
Address: Ninja Alliance Ltd, 19 Canford Lane Westbury on Trym, Bristol, Bristol
Rating: 4.77

4.8 Rating 2,664 Reviews

97 %

of reviewers recommend Exam Ninja

4.8

Based on 2,664 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Exam Ninja:

At Exam Ninja we are passionate about kids being prepared for their exams. We sell revision guides, study books and practice papers so your ninjas are ready to combat their exams and emerge victorious!

Visit Website

Phone:

0117 214 0031

Email:

info@examninja.co.uk

Location:

Ninja Alliance Ltd, 19 Canford Lane Westbury on Trym, Bristol
Bristol
BS9 3DQ

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Exam Ninja 5 star review on 20th December 2023

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very long dispatch time.”

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Posted 3 weeks ago

“I can't download on my laptop”

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Posted 3 months ago

“I didn’t receive parcel.”

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Posted 3 months ago

“Good for meeting a need but then bombardment starts with sales pitched emails 8 in 45 mins!!!”

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Posted 10 months ago

“I used this for a school revision group. The texts were (as advertised) harder than the actual ones and too hard and long for the group I had. There were some errors in the answers and the answer booklets were missing boxes and grids which caused confusion and I think was a poor oversight. I was also disappointed with the length of time I waited for these to arrive. Ordered Friday and received on Wednesday which meant I had to create some additional resources for the interim and defeated the object of having paid for them as it was to spare me the bother I won't pay for these resources again. I have since found”

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Posted 11 months ago

“Placed an order on 9th March and have not received it. Contact Exam Ninja via email, no response, left two voicemails no response. Have been sent an email containing Royal Mail Tracker details, no information available and advised to contact seller. So not getting anywhere anytime soon.”

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Posted 1 year ago

“Because it would not let me go on the pages”

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Posted 1 year ago

“As much as I would love to rate it , am yet to get the package I bought from you. It's been weeks now and nothing yet.”

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Posted 1 year ago

“I AM NOT HAPPy I both books for my son 10 days ago I payed for delivery until now I didn't receive it when I tried to truck my parcel they said they are not information about the parcel and I need this book in this holiday to to revision fir my son”

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Posted 1 year ago

“You need to give me some money back”

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Posted 1 year ago

“It takes long time to get it.”

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Posted 1 year ago

“Hi I open the year 7 past papers it not open .write on there is free past papers.I downloaded but it doesn’t work.”

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Posted 1 year ago

“I was not happy that it was not mentioned that there would be a custom’s charge for the books according to weight.”

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Posted 1 year ago

“I purchased Ks2practice books..it has no answers. I couldn't download answers and no response to my call or message.”

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Posted 1 year ago

“A bit disappointed. I paid for a pack of 4 different books; in the pack I received, there are 2 KS3 Maths study books (11-14) but missing Year7 Maths Targeted Workbook (11-12)-EN2091 CGP-B2C2. So please send me the missing book so that I return you the extra KS3 Maths study books (11-14). Thank you”

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Posted 1 year ago

“Attempting to locate Y3,4&5 mark schemes from 2017 but unable to locate, even though they were detailed in the original search.”

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Posted 2 years ago

“The Delivery is bit late also the paper quality is comparatively poor”

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Posted 3 years ago

“I am yet to receive the items. When I receive them, I will write a review”

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Posted 3 years ago

“I had ordered as had understood the package would be sent by next day delivery as i had ordered more than 40 GBP worth of goods. I was only in London from Friday 6 October to Monday 9 October, so did not receive my order as had already left London before my package had arrived.”

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Posted 6 years ago

“The company need to rethink their package size. The package is made solid ( by the thick cardboard within) so it cannot be bent and is 5cm bigger than the postbox hole in your front door. This means the postman cannot deliver and you have to collect from postoffice delivery stations. Delays++. I wanted to start the revision tuesday, but could only access the papers Saturday. As this was the week before the exam - i could not get through the resources in time. Exam Ninja need to rethink their presentation of their resources which were otherwise good. I feel i have paid for resources that iwill never use ( as the time has gone). If Exam Ninja read this - Can i have a refund? Thanks”

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Posted 6 years ago

Exam Ninja is rated 4.8 based on 2,664 reviews