evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.56

4.6 Rating 2,019 Reviews

89 %

of reviewers recommend evolveclothing.com

4.6

Based on 2,019 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 12th March 2025

Tanaphol

evolveclothing.com 5 star review on 4th August 2024

Anonymous

evolveclothing.com 5 star review on 18th September 2023

Stuart

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to order shoes that were present on line but received notification that they were out of stock ….need to improve online sales”

Helpful Report

Hi Paul, Thank you for taking the time to leave us a review. We're very sorry for any inconvenience caused. Your order has been fully refunded. If you would like to get in touch with any questions or concerns, please send us an email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Very disappointed to be honest. It’s not clear when purchasing the tax isn’t included in the price shown plus your delivery fee is extortionate. Won’t be using again”

Helpful Report

Hi Thomas, Thank you for taking the time to leave us a review. I can confirm that the tax is included in the price shown and you were not charged any extra than the price shown at checkout. We offer free delivery on orders over £70 and £4.95 for orders under this. If you have any questions or would like to get in touch with us, you can email us at: Shopping@evolveclothing.com Thank you, Evolve Customer Service

“Ordered almost 3 weeks ago still not received my order”

Helpful Report

Hi Helen, Thank you for taking the time to leave us a review. I can see based on your tracking information that your parcel could not be delivered so it was returned to us. You have been fully refunded on your order. Thank you for getting in touch with us.

“The jacket had a hole at the shoulder I returned it but have not yet got any confirmation that it has been received and no refund yet Hopefully it is delayed due to the bank holidays”

Helpful Report

Hi Doreen, Thank you for taking the time to leave us a review. I am very sorry to hear there was an issue with your order. I can confirm your return has not yet reached us at this time. I have reached out to you via email so this can get resolved immediately.

“I haven't received it yet so I wouldn't know”

Helpful Report

Hi Jacqueline, Thank you for taking the time to leave us a review. I can see based on your tracking number that your parcel is due for delivery today. Please let us know if this does not get delivered today by sending us an email at: Shopping@evolveclothing.com

“When my delivery arrived the paperwork was correct and when I open the box my boots were not the colour I ordered and as stated on the delivery sheet.”

Helpful Report

Hi Helen, Thank you for taking the time to leave us a review! I have got in touch with you via email to have this resolved immediately.

“My items arrived and the box was completely ruined. This is a Christmas present and I now cannot gift it in the branded box. Otherwise, delivery etc was very fast.”

Helpful Report

Hi there, Thank you for taking the time to leave us a review! We are very sorry to hear the box was damaged upon arrival. You can of course return the item back to us for a refund/exchange. If you have any questions on our returns process please get in touch with us via email at: Shopping@evolveclothing.com

“Ordered boots on the 17th, it's suppose to be 48 hour delivery but yet we're now The 22nd and still no delivery. Tracking saying they are still waiting g for my order to be dispatched.”

Helpful Report

Hi Sarah, Thank you for taking the time to leave us a review! I can see you were contacted by a member of our customer care team to resolve this. A refund has since been issued to you. If you have not received your refund please don't hesitate to get in touch with us!

“Its great that the evolve would like feedback, unfortunately my items are yet to be delivered.”

Helpful Report

“Ask me again when the goods have been delivered!!”

Helpful Report

“I am still waiting for my delivery it has been 3 days”

Helpful Report

“My order is not here yet and is was ordered on the 26 December 7 days later still no reply back only order confirmation.”

Helpful Report

“I have not yet received my product and so cannot yet submit a formal review.”

Helpful Report

“Ordered a Fred Perry jacket from Evolve as a Christmas present, size large. When it came it was in fact an extra large and so I had to send it back due to them not having the correct size. Over 2 weeks later and I am still waiting for a refund, despite it being the company’s fault. First time shopping here too, so disappointed to say the least.”

Helpful Report

“I haven’t received my goods yet but being asked to review 🤔”

Helpful Report

“Unhelpful and not very approachable staff at click and collect. Surprising considering the member of staff seemed quite seasoned as well.”

Helpful Report

“I ordered these trainers as a Christmas present for my husband and was really pleased to find them in his size as I have been looking for a long time for them. My issue is that the box they have been delivered in is battered, like it has not been stored carefully and taken care of. Whilst I will give him the trainers I would have preferred the box to be in better condition so it looks like a nice present rather than a scruffy one.”

Helpful Report

“I received my faux leather jacket although it being a large it was too small for me I asked it you have extra large. Returned the jacket which cost €9 to return plus I would like a refund for the jacket asap”

Helpful Report

“Zero response to a kind message to customer service. Delivery time 8 days. Still, order received and fine.”

Helpful Report

“Ordered a XS size and you sent me a S. Just waiting for the opportunity to return the item and ve refunded. And on top of it there are no more XS sizes online so I can't even ordered again or ask the correct size to be sent. Just disapointed...”

Helpful Report

evolveclothing.com is rated 4.6 based on 2,019 reviews