evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.53

4.5 Rating 1,807 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.5

Based on 1,807 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 18th September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, but my parcel has been dropped at the wrong house and I’m not being responded to ?”

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“Quality and range of clothing is good however very costly should you need to make a return as its to Republic of Ireland which is classed as overseas. So the cheapest I could find for 1 small item of clothing to return was just over £8 and that was normal mail not recorded.”

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“Not an easy site to buy on . Sent an email got no reply .”

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“Fast delivery, but damaged packaging”

Helpful Report

Hi there, I'm extremely sorry to hear there was an issue with the condition that the parcel arrived in. We take every step possible to make sure that your orders reach you in the condition they leave our warehouse facility. I'll be sure to bring your order up with our courier service. Thanks again for your feedback.

Hi there, I'm sorry to hear your packaging was damaged. We do our utmost to ensure customer deliveries arrive in the same condition they leave our distribution center. I'll be following up on this with our courier to get an explanation on the damage caused. Thank you for bringing this to our attention,

“I ordered shoes as a Christmas present for my husband from Evolve. I was disappointed when they were delivered as the shoe box was completely torn, it had been placed inside a plastic bag to hold it together so clearly it was torn before it was dispatched though I can't know if that was by the courier or the store. As they were a gift it was disappointing as I had to take them out of the box to give them to him as it was in tatters as was the paper inside the box. I haven't taken anything off for delivery time as delays are to be expected over Christmas and I knew they might arrive after.”

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evolveclothing.com is rated 4.5 based on 1,807 reviews