evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.53

4.5 Rating 1,813 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.5

Based on 1,813 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 18th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Returned an item and did not get refunded accordingly. I paid 63.40 and should have been refunded that minus the 4 euro return fee. Will not be using them again and do NOT RECOMMEND unfortunately.”

Helpful Report

Hi, We apologize for any confusion regarding your refund, and we appreciate you bringing this matter to our attention. After reviewing your order details, we want to clarify that you were indeed refunded the correct amount. Your original order was €58.45, and the €4.00 return fee was appropriately deducted, resulting in a refund amount of €54.45. We understand the importance of transparency in these matters, and we're sorry for any inconvenience caused. If you have any further questions or concerns, please feel free to reach out via email: shopping@evolveclothing.com, and we'll be happy to assist you. Thank you, Evolve Clothing Customer Service

“Good value items and quick delivery”

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“Great service, product and delivery - super easy, thank you!”

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“I never received my items. This is the first time ordering from the site and it was a gift for my nephew that unfortunately, i won't have in time for my upcoming party, beyond disappointed and would like a full refund.”

Helpful Report

Hi Ethan, Thank you for taking the time to leave us a review. We are sorry to hear about the delay in receiving your order, and I understand the frustration caused. After a thorough investigation, we have identified that the issue lies with USPS, as they have been experiencing some technical difficulties in the USA. Please be assured that we are actively in contact with USPS to address this matter and expedite the delivery of your parcel. We understand the importance of your order, particularly as it was intended as a gift, and we sincerely apologise for any inconvenience this delay may have caused. Our team is closely monitoring the situation, and we are committed to resolving this issue as swiftly as possible. We appreciate your patience and understanding during this time. If you have any further questions or concerns, please reach out to us via email: shopping@evolveclothing.com Thank you, Evolve Clothing

“Great value,fast delivery”

Helpful Report

“Arrived very promptly which was excellent. However polo shirt was severely crumpled ? Was it a return from someone else ?? So I had to iron shirt before wrapping for Xmas.”

Helpful Report

Hi Hazel, Thank you for taking the time to leave us a review. We want to assure you that it was not a return from another customer. Transit conditions can sometimes lead to wrinkles during the shipping process. We understand the importance of providing a well-presented item, especially when intended as a gift. We sincerely apologise for any inconvenience caused. Your feedback is valuable, and we appreciate your understanding as we strive to make improvements. If there's anything more we can do for you or if you have any further concerns, please feel free to reach out via email: Shopping@evolveclothing.com Thank you, Evolve Customer Service

“All of items i purchased are gifts for my son therefore cannot give his feedback but i know he will love them, service was excellent”

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“Quick delivery”

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“Nice item thanks loads for ordering I received I am very happy”

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“Easy to order and quick delivery”

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“The jacket is really good and well made. Just the delivery let it down as it was ordered on Sunday for delivery Wednesday but came Saturday morning. Literally as we were leaving for the even it was ordered for.”

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“Always true to size and great value items.”

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“Great, swift delivery of online order. Large selection and competitive in pricing.”

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“First order from Evolve & great service. Good selection & prices. Purchased a gift (Secrid Wallet) & offered best online price. Good communication from order to delivery.”

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“Great, honest communication. Speedy delivery. Thank you”

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“Fantastic jeans at a great price”

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“Good offer, delivery okay. Hopefully husband will like his gift!!”

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“Ordered placed for delivery in the USA. Delivery was within 4 business days, much cheaper compared for big brand stores in the US, perfectly packaged and without any issues relating to customs. Will certainly buy again.”