Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,511 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 9th May 2025

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately, the isn’t a 0 out of 5 star option. Staff were very rude, unhelpful, caused problems all the way through the process. Poor communication, no urgency to resolve any issues . Would never use them again, nor recommend to anyone. I was actually walking out of the dealership and cancelling the whole thing when they finally sorted everything out. It was easier to set up my mortgage , than finance a car with these clowns. It was 3 days of hell.”

Helpful Report

Posted 11 months ago

Hi Keith, Thanks for leaving a review. We really appreciate your feedback, as it helps to drive improvements in our service. We have looked into your application further. Although timeframes can be impacted by the speed and accuracy of any required customer details being provided, we are satisfied that we treated and processed your application with due diligence and within the agreed timeframes. Thank you for using Evolution Extra, and we hope you are enjoying your new car. Kind regards, Evolution Extra

Posted 11 months ago

“Really good really helped me get my car finance demi was really helpful”

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Posted 11 months ago

“excellent”

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Posted 11 months ago

“Demi was fantastic and very quick to help with any questions I had.”

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Posted 11 months ago

“Excellent!”

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Posted 11 months ago

“Perfect from start to finish”

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Posted 11 months ago

“The best !!”

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Posted 11 months ago

“The lads and lasses went out of their way to get what was required. A little slow on the calling you, you had to chase sometimes, but amazing customer service and provided information and updates accurately.”

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Posted 11 months ago

“Very good service, a pretty long process to get the documents signed etc but overall excellant service”

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Posted 11 months ago

“Evolution was very helpful to me. The staff of evolution was polite, communication and explanation of how they could help was clear. I really appreciate it.🙏🏽”

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Posted 11 months ago

“Very good service. Quick easy.”

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Posted 11 months ago

“Very helpful as I didn’t get excepted by one finance company so use went and found me another one so use got me over the line in the end 😁”

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Posted 11 months ago

“everything was good, and very fast☺️”

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Posted 11 months ago

“Very fast, efficient and kept up to date at every step of the way. Excellent”

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Posted 11 months ago

“Waited a long time for response”

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Posted 11 months ago

Dear James, Thank you for your feedback. We take all negative reviews seriously and we have looked into your application further. Although we are satisfied we treated your application with due diligence, time frames were impacted by the funder on this occasion, and we apologise for any inconvenience caused. We have taken your feedback onboard as we continue to drive excellent customer service. We hope you are enjoying your new car. Kind regards, Evolution Extra

Posted 11 months ago

“Alex was amazing in sorting out my finance, very thourough and exceptionally professional with a lovely down to earth attitude, it didnt feel like i was talking to a rep at all more like an old friend you havebt seen for a while made me feel comfortable. Thanks for that alex appreciate the call”

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Posted 11 months ago

“Really straight forward process. My Finance specialist Oli was great and explained everything thoroughly and clearly to me as a first time car financer it made me feel really calm about the whole process he ensured me he would be in hand for any further questions. Couldn’t fault him”

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Posted 11 months ago

“Im Happy to do business with you”

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Posted 11 months ago

“With a confusing battle with 24/7 finance I contacted evolution for a real opportunity and value with the contract and no add ons regarding the car I have purchased.”

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Posted 1 year ago

“The gentleman who was dealing with me was very thourough and helpfull.”

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Posted 1 year ago

Evolution Extra is rated 4.8 based on 8,511 reviews