Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.83

4.8 Rating 8,944 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,944 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 21st September 2025

671

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute shambles from start to finish, ended up sending the finance company documents myself (documents that had already been sent to Evolution). I had to chase things up every hour just to make sure things were happening!”

Helpful Report

(Daniel) - Posted 10 years ago

Hello Kevin. Thank you for your honest feedback. Having looked into this at length, we can see where the 'friction' was caused that lead to your dissatisfaction. At payout stage the dealer provided ourselves with an invoice with your private reg that was going on to the car, that was different to the vehicle reg number they proposed to ourselves at application stage. In such instances we have to inform the lender of the change of reg number details, so they could re-underwrite the revised details and re-issue the documents with your new private reg number on there. This is where the slow down in process occurred between the lender and ourselves. What didn't help (and this is no excuse), is that it was the weekend, and the lender was not open for business on the Sunday, as well as it being month end as well, where lenders are are usually extremely busy. We are sincerely sorry this caused you angst, but hope your new car is really enjoyable. Again on behalf of the lender and Evolution Extra, we are sorry. Kindest regards Evolution Extra

Posted 10 years ago

“Very poor service no communication made things really difficult”

Helpful Report

(Dominic) - Posted 10 years ago

Hello Scott, we are extremely sorry things didn't go according to plan for you. All our lenders have very strict criteria and anti fraud checks that we have to comply and adhere to, and they have to be 100% happy with the documentation provided. Unfortunate this sometimes causes delays to the process, whilst they verify everything. We tried to contact you direct numerous times, and via your garage, but we missed each other unfortunately. We apologise for the delay caused, but sincerely hope you are enjoying your new vehicle. Regards Evolution Extra

Posted 10 years ago

“Outstanding support and understanding also very quick thank you”

Helpful Report

(Sam) - Posted 10 years ago

Evolution Extra is rated 4.8 based on 8,944 reviews