eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.94

4.9 Rating 3,292 Reviews

99 %

of reviewers recommend eShores.co.uk

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4.9

Based on 3,292 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 21st February 2026

Helen

Anonymous

Anonymous // 01/01/2019

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“My travel consultant was Hanna. I found that nothing was too much bother and she stayed in contact with us through out the booking process. With the understanding that if we needed anything else or something changed just call. I felt very comfortable from the first phone call and we are now just waiting for our holiday. Thank you Hanna your an absolute star and a credit to your company.”

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Posted 7 years ago

“Brilliant, Hannah was a absolutely fantastic. Thank you”

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Posted 7 years ago

“I would highly recommend E shore (especially James!). I had spent months investigating and planning an island hopping holiday to Greece eventually deciding on Santorini, Milos, Naxos and Mykonos. The logistics of planning flights, ferries, accommodating and transfers in a foreign country was concerning me so I searched the web and found eShores. James was so helpful nothing was too much trouble - we talked through my plans and type of accommodation/holiday I was looking for and he sent through a suggested schedule. We made a few tweaks until we found, what I was hoping to be the perfect holiday. I wasn't disappointed....we had an amazing time with some great experiences - the Islands are so very different from each other and we had fun exploring! The hotels were lovely and all ideally located … my favourite in Santorini! (The accommodation in Naxos was a bit smaller than we would have liked but the staff were so lovely it made up for It!). There was only one hiccup with our transfers (when our Ferry was late arriving in Naxos there was no driver waiting for us). But we phoned the hotel and they sent someone out to get us within 10 mins. We had a fantastic time and I would especially like to thank James for helping me arrange it all.”

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Posted 7 years ago

“I would recommend eShores very highly. We have just returned from a multi-centre holiday in Greece ( Athens, Santorini, Crete). From first contact our consultant ( Helen) was absolutely excellent in terms of recommending schedules, changing options, changing dates, organising local logistics, providing all documentation - in fact , in every aspect of customer service and communication. The resulting holiday was excellent . The Thomas Cook demise also occurred during our time away - but ,again, eShores communication and support was outstanding. We were very grateful and extremely impressed .”

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Posted 7 years ago

“I found eShores online when looking for a honeymoon package, I enquired for more information and the customer service has been great! Mathew Woodward was the travel consultant that I was speaking to and I cannot thank him enough for his help, advice and patience throughout the time it took me and my partner to agree on our honeymoon itinerary! I would highly recommend eShores as the package looks incredible and was affordable for us. We cannot wait for our honeymoon next year! Thank you :)”

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Posted 7 years ago

“Just come back from a holiday to Budapest, Bratislava and Prague. The flights out and back and the train connections between the cities went like a dream and my wife and I were very impressed with the quality of the hotels. Altogether a very pleasant and worry free time. They are also for you while you are away. I left my phone in the taxi from the airport but Michelle rang the taxi company and got the phone back for me in no time. That sort of customer care deserves to be acknowledged.”

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Posted 7 years ago

“Emma was very professional and knowledgeable helping me plan my holiday to Bali. She contacted when she said she would on the Monday morning. I would highly recommend Emma. The company is only as good as the staff they employ.”

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Posted 7 years ago

“Andrea, great all as requested, great service”

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Posted 7 years ago

“Brilliant service! Highly recommended!”

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Posted 7 years ago

“Very helpful advisors who go the extra mile x”

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Posted 7 years ago

“When all else fails, then there is eshores.Got everything we wanted , thanks to Chris.Hope I wasn’t too demanding.”

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Posted 7 years ago

“Chris Eaves’s has been fab! No problem to small for him to help find us our holiday to Vietnam next February! We were back an fourth quite a few times before we got our adventure sorted :) not pushy with any aspect just very happy to get us sorted....he was very kind and caring every work place needs a Chris Eaves’s...thank you x”

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Posted 7 years ago

“Eshores (especially Andy) created a holiday for us that was flawless. We gave them some criteria and they produced an agenda that met all our requirements. I can't fault the destinations, hotels or excursions that they arranged as all of them far exceeded our expectations. Nothing was too much trouble as we finalised the details of our holiday with customer service excelling at every point. I did compare prices with another company and found Eshores to be the most economical as I believed they went that extra mile to get me the best deal. THANKYOU!”

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Posted 7 years ago

“Thanks so much Eshores for making our trip an amazing one! Lovely support from Andy - He booked a trip for us for our first time in Bali and we loved it! He sorted everything out including transfers, villa and hotel stay! Will definitely use Eshores in the future. Thanks again!”

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Posted 7 years ago

“I have dealt with Andrea for several years booking two holidays to various parts of Asia. The service I have received is second to none and that`s why I come back to eShores year after year. Nothing seems too much trouble and everything is arranged speedily with no mishaps along the way.”

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Posted 7 years ago

“We’ve just booked our holiday to Vietnam with eShores . Chris Eaves was our agent and I can recommend this guy. Happy to help you 𝐅ind and taylor make your holiday for you he couldn’t do enough....it took him a good 2 weeks “tooing and frowing”....and he got us there in the end.Perfect! Every company needs a Chris thank you very much for all your help!”

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Posted 7 years ago

“My eShores travel consultant (Emma McDonough) was more than helpful with our Greek Island hopping holiday for next year. She was very patient with us changing to the appropriate hotels with sea views and she was also very knowledgeable about all the necessary ferry transfers etc. - all-in-all a first class experience! - thanks again Emma!”

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Posted 7 years ago

“Couldn't be more helpful. Diffently use em again”

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Posted 7 years ago

“The staff were great and created an amazing holiday for us SHAME THEY WERE PART OF THOMAS COOK AND HAD HOTEL ROOM CANCELLED COSTING ME NEARLY £160”

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Posted 7 years ago

Hi Paul, thanks for your review. I'm pleased to hear that you had a great holiday and was happy with the service provided by our team. We aren't part of Thomas Cook, we are an independent travel company but we did book things through Thomas Cook, such as flights and packages, but anyone affected by Thomas cook's collapse will not be left out of pocket. I'll get one of the team to contact you directly to discuss getting a refund. Many thanks, Gavin (eShores)

Posted 7 years ago

“Thank you eShores and James in particular for arranging a perfect travel and hotel itinerary for our recent holiday in Athens, Paros and Santorini. James was very helpful and called us back with his suggestions the same afternoon. We did have an issue with the local taxi supplier cancelling our transfers following the Thomas Cook collapse (despite having no bookings with Thomas Cook!) but we were able to contact eShores easily and they advised us what to do. Would definitely recommend and use again.”

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Posted 7 years ago

eShores.co.uk is rated 4.9 based on 3,292 reviews