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eShores.co.uk Reviews

4.9 Rating 3,142 Reviews
99 %
of reviewers recommend eShores.co.uk
4.9
Based on 3,142 reviews
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read eShores.co.uk Reviews
eShores.co.uk 5 star review on 21st February 2026
Helen
eShores.co.uk 5 star review on 21st February 2026
Helen
eShores.co.uk 5 star review on 21st February 2026
Helen
eShores.co.uk 5 star review on 21st February 2026
Helen
eShores.co.uk 5 star review on 21st February 2026
Helen
eShores.co.uk 5 star review on 21st February 2026
Helen
eShores.co.uk 5 star review on 21st February 2026
Helen
46
Anonymous
Anonymous  // 01/01/2019
I have been pleasantly surprised by the lack of pressure from Mathew, hence our decision to book with him and he also returned calls when he he would.
Helpful Report
Posted 11 years ago
Emma Mcdonough has been a the best agent i have dealt with when a booking a holiday. We communicated very well via email and she was responding very quickly to any requests or questions i had. Her patience was also noted as i was constantly asking for prices on different hotels in New York. Emma deserves recognition for her efforts and excellent customer service.
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Posted 11 years ago
Excellent service from initial enquiry to final booking, very knowledgeable about the areas to be visited and the hotels she gave us some very good advise when needed and was more than willing to pass her knowledge on. I have found Kadie very efficient to deal with and I felt that she wanted to make sure that we got just the right holiday for us. It is a special occasion for us and I feel that we are in the right hands.
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Posted 11 years ago
We travelled on a multi stop holiday to America. I contacted Andy who organised me a brilliant package which included everything we wanted. The choice of hotels he picked was fantastic and we would recommend everyone of them. The holiday was over and above what we had expected and I would have no hesitation in recommending eshores to everyone and will be using them again in the very near future.
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Posted 11 years ago
Great service from Emma, she has been really helpful and patient providing us with different quotes and eShores came in with the best price. Would definitely recommend!
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Posted 11 years ago
Andy at eShores was fantastic, he went above and beyond to find just the holiday we wanted which all went according to plan. Will definitely be using eShores again and would not hesitate to recommend to others.
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Posted 11 years ago
The best ever, James Massey was extremely helpful, knowledgeable and couldn't do enough for us. James knew exactly what we wanted and we were delighted with the amazing holiday he found for us, we are now counting down the days till we go. James deserves a commendation on his performance as he excelled against all the competitors on the market.
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Posted 11 years ago
Extremely pleased and satisfied with the booking service recently provided by eShores. James was polite, helpful and patient, and showed genuine interest and commitment. He responding positively and enthusiastically each time I asked him to to explore alternatives, he even stayed late to ensure my booking was fully confirmed and correct. I also found his knowledge of Thailand most helpful and reassuring and I am now looking forward with confidence to a great family holiday. A very professional service.
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Posted 11 years ago
Hello! Have booked very recently with Eshores dealing with Dave Felton. He has been great! Knowledgable and very quick to respond with info when required. We are really looking forward to our holiday!
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Posted 11 years ago
Andy was brilliant, my holiday was so well 0rganised. Transfers spot on, lovely hotels. A truly memorable time and was delighted to see orang-utans on orang-utan island , this was a very interesting excursion. Absolutely loved it all. Thanks Andy. Dot
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Posted 11 years ago
Matthew has been dealing with a large booking for me and has been very helpful and patient with me. I was recommended Eshores by my sister who was also very pleased with them and I wouldn't hesitate to book again with them as they have been really cooperative and got me good prices on my holiday for next year. Highly recommended
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Posted 11 years ago
Everyone I have spoken to herb booking my holiday and afterwards have been really lovely and helpful. I have already recommended eshores to family and friends, some of which have booked their own holiday and have received the same great service. I would definitely use eshores again for my next holiday.
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Posted 11 years ago
Andrea at Eshores made everything so easy and didn't pressure us into any decisions. She listened to what we were looking for and happily changed things when we asked her to. She always remembered me on the phone and always seemed genuinely pleased to hear from me. This is the first time we've taken this sort of holiday and Andrea gave us the confidence to book without worrying. Thanks again Andrea :)
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Posted 11 years ago
Our consultant Emma was excellent. We had done research prior to contacting E shores so had a rough idea of the sort of price and hotels we were looking for. Over a period of a few weeks, and under no pressure to book, unlike some of the companies we had also put our request to, Emma came back with a price that was within a few pounds of our original budget and also had included the three hotels we had specifically requested. By way of comparison, our two local travel companies were well over our budget. Staff at our local Thomas Cook did not show much interest, throwing a ball park figure of double our budget. Working with Emma at E shores was a pleasure and our party of four have now booked our holiday for 2015 and are already counting down the days with great anticipation. Without a doubt, when it comes to booking our next holiday we will be contacting E shores. Thanks again Emma.
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Posted 11 years ago
Was a little apprehensive about not going on our usual "package holiday" , however the travel arrangements and hotels organised by Dave at eShores were a AMAZING! Visited New York, Philadelphia and Washington and everything went like clockwork. Cannot praise Dave and the team at eShores enough. Will happily recommend them to all family, friends and colleagues. Thanks again. Alan J Watt.
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Posted 11 years ago
Eshores have been fantastic and I now book all my holidays whether they are city breaks or longer holidays through Dave. Hotels are always excellent and in brilliant locations and they can't be beaten on price!
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Posted 11 years ago
E-Shores were well researched, helpful, friendly and flexible. An easy route to planning any holiday and fantastic service in terms of communication and information too. Well presented and clear literature by email and post (tickets/booking confirmations). My holiday was in Tuscany but they also researched Sri Lanka for me.
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Posted 11 years ago
We have been booking our holidays with eshores for years now, from week long European holidays to 2/3 week global multi centre holiday, we are always totally pleased with everything and have recommended them to all our friends and family, thanks to Gavin and all the team :-)
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Posted 11 years ago
We cannot fault the service, used Dave before, and the trip he planned us was really good, looking forward to our next holiday in february. Look forward to booking with you again in the future. Many thanks Linda and Adrian
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Posted 11 years ago
I was looking for a 2 centre USA holiday for next year and was very impressed with eshores.co.uk. Mathew was friendly, helpful and did everything he could to get me the right, affordable package. This, even though I annoyingly, had to change the departure date twice!. There were no delays in correspondence via email and he explained everything I needed to know before booking and I know I can just ask should there be any further queries nearer our holiday date.
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Posted 11 years ago
eShores.co.uk is rated 4.9 based on 3,142 reviews