eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.94

4.9 Rating 3,211 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

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4.9

Based on 3,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

eShores.co.uk 5 star review on 21st February 2026

Helen

Anonymous

Anonymous // 01/01/2019

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“Fantastic communication, organisation and service from eshores meant we had a fantastic 3 city European holiday. Highly recommended”

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Posted 6 years ago

“Fourth time of booking with eShores with the assistance of Emma. Cannot recommend them enough if you want a bespoke holiday.”

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Posted 6 years ago

“Thanks David. Very knowledgeable friendly service, always happy to help and make changes to itineraries. Highly recommended.”

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Posted 6 years ago

“James was very helpful in suggesting and planning our itinerary for a trip to USA with multiple destinations.”

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Posted 6 years ago

“Michelle at eShores was amazing, nothing was too much trouble for her and always answered emails and calls promptly. A brilliant friendly service from all the team, we will be using eShores again for sure.”

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Posted 6 years ago

“We have just returned from Borneo which is our 4th holiday arranged by eShores and each has been an exciting adventure. I would like to thank Andy and the team for a well delivered, excellent service. I'm sure we will have many more. Thank you eShores.”

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Posted 6 years ago

“Andy and the team were brilliant in arranging a trip we thought was lost after the holiday Place folded. Phew! We got it cheaper and everything ran smoothly not one hitch from departure to return! Will definitely be using them again for our next holiday.”

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Posted 6 years ago

“A big thankyou to eshores for making our three centre trip to Chicago Memphis and New Orleans for my husbands 80th birthday a memorable one. Everything from start to finish flights,trains, hotels were perfect,we didn't have any problems. We would like to say thankyou especially to Anna who guided us through the whole booking process with professionalism and friendliness. We would recommend eshores for great service and value.”

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Posted 6 years ago

“Dave at Eshores always provides a first class service and never lets us down!!”

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Posted 6 years ago

“Brilliant service, helpful, knowledgeable and friendly agents -Thank you Once again Dave Felton, you’re a star*”

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Posted 6 years ago

“Every planned perfect and addressed issue with change of hotel swiftly”

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Posted 6 years ago

“excellent service by David very helpfull at all times”

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Posted 6 years ago

“Excellent service from start of the booking to the trip starting.very helpful in the choice on offer of holidays.would not try any other way of booking a holiday. Totally stress free . Enjoyable experience all the way.”

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Posted 6 years ago

“Amazing company that have provided us with fantastic holidays every time!”

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Posted 6 years ago

“Easy from start to finish. Excellent communication, lots of choice, love the website apart from the costs on the website don’t seem to reflect the actual cost of the holiday. Chris who dealt with us was professional and informative. The pack sent out when booked really good, makes everything very clear”

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Posted 6 years ago

“Emma has been amazing over the considerable time we took to choose our Bali Holiday. Informative, patient and responsive. What a lovely lady. Thanks E Shores. Pending the actual holiday, we will both use you again and recommend to friends”

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Posted 6 years ago

“We used eshores for a multi centre holiday last month (September) and can best describe it as a curate's egg, i.e. good in parts. We booked to spend 14 nights island hopping in the Greek islands starting in Santorini. Unfortunately due to an evening flight out of Gatwick and the 2 hour time difference we arrived at our accommodation, Estates 1896, at 1:30 am where everything was closed down and no sign of anyone on site, after an hour of walking round we located a room with a key in it that led to a sub-terranean cavern with a bed in it which we made use of, only to find out the next day that this was apparently our "superior room with sea views", with no windows in the room I found that a bit of a stretch of the imagination, though the smell was reminiscent of a sewage outlet in a chinese harbour, apparently they planned to get that fixed after we had left. Surely someone could have anticipated our time of arrival and emailed us instructions how to find our room. Santorini was absolutely fantastic, though strong winds were playing havoc with the inter-island ferries and indeed when we came to leave our ferry to Ios had been cancelled, we contacted eshores who suggested if we needed to spend another night in Santorini we should pay cash and they would reimburse us, however, we did manage to secure passage on a different ferry. The Farout hotel and spa was much more the accommodation we had been hoping for and we had a great time in Ios until... when we came to catch our ferry from Ios to Naxos, we found ourselves to be the only people waiting for the ferry, on enquiry we were told that the ferry we were booked on had been withdrawn from this service 3 weeks beforehand, which pre-dated us booking our tickets with eshores, again we called eshores and were told to buy more tickets and we would be re-imbursed. We succeeded in getting replacement tickets but wound up unnecessarily wasting an entire day trying to travel to Naxos as we had to go to Paros and then secure another ferry to Naxos. Still waiting to hear how we were sold tickets for a non-existent ferry! On to Naxos and the Hotel Aspasia which we had read great reviews about, but yet again a late arrival meant we were given a noisy road facing room which was equipped to a much lower standard than the other rooms we saw, not even a kettle to boil water for a cuppa. Finally an incident free transfer to Mykonos and the very delightful Hotel Pseidon, which we were very impressed by, however, just as we were preparing to return to the UK we received an email from eshores advising that because of the Thomas Cook collapse our transfer to the airport had been cancelled. On our return I spoke with Chris who was very apologetic and said that he would discuss it with management and would re-imburse our out of pocket expenses with a voucher to be used against another eshores holiday, I am not sure we could take the stress, but that was 3 weeks ago so I don't think we will be hearing any more on that matter. As this was an "off the peg" holiday route I would expect eshores to use accommodation they had used before and had good reviews for, I suspect if the Santorini hotel experience had been better and the ferry transfers less troublesome I would be joining others in giving eshores a five star review.”

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Posted 6 years ago

Hi Ian, I'm genuinely sorry the holiday didn't meet the usual high standards we work to. I will get one of the team to contact you to discuss this further, as I want to ensure we address all the issues you've raised. If you want to contact me directly, please do. Gavin (eShores) 01706 753620 gavin.l@eshores.co.uk

Posted 6 years ago

“Third time I've booked a holiday with eShores and perfect service as usual. I wouldn't use anyone else. 10/10”

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Posted 6 years ago

“We had an off the peg trip to Budapest, Vienna and Prague. Kadie put the package together at a very reasonable price and it was delivered on time. Slight hitch with the Thomas Cook demise, but nothing insurmountable and everything was as planned during the trip. Impossible to criticise. I normally plan our/my trips - I will now refer to this company first.”

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Posted 6 years ago

“My travel consultant was Hanna. I found that nothing was too much bother and she stayed in contact with us through out the booking process. With the understanding that if we needed anything else or something changed just call. I felt very comfortable from the first phone call and we are now just waiting for our holiday. Thank you Hanna your an absolute star and a credit to your company.”

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Posted 6 years ago

eShores.co.uk is rated 4.9 based on 3,211 reviews