eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.94

4.9 Rating 3,290 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

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4.9

Based on 3,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 22nd October 2026

Nicholas

eShores.co.uk 5 star review on 21st February 2026

Helen

Anonymous

Anonymous // 01/01/2019

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“We booked an all inclusive (flights, transfers and hotel accommodation) for £5,800 for a family of 4 for 11 nights in August 2023 with eShores. The majority of the experience was fine with the exception of one particular property in Santorini which was completely unsuitable, noisy, had insufficient beds, and smelt like a sewer. Most distressing was that my wife who sat in the bed was covered in insect bites. After a complaint to eShores they told me to speak to the receptionist. We returned to the hotel to do so and were guaranteed a refund. The owner then appeared on the scene and because threatening and refused to refund me. We left as I was shaken by the experience as was my family. We had no alternative but to leave the hotel as we felt threatened by the owner had to find and book and pay for the accommodation at an alternative property ourselves. We have never been reimbursed for the €1,400 for that nor any refund from the Ambience Suites Hotel. As a hotelier with over 30 years as a General Manager in luxury properties around the world I am utterly disgusted and appalled by the lack of support from eShores and I will never use them again.  After sending a complaint to the eShores team, and receiving a bad excuse of an apology 28 days later; I feel in the future I will do all the bookings myself. Where they may claim to take care of every detail, and that the customer comes first, I just don’t believe it having experienced this.”

Helpful Report

Posted 3 years ago

Sorry you felt you had to leave this review and that you feel let down by our support. I assure you, if you had phoned our team from resort, we are here 24-7 and would have done all we could to help. Also, we weren’t aware of some of your concerns you’ve noted, so will look in to this further for you.

Posted 3 years ago

“Chris helped us to plan our holiday to Orlando earlier this summer and made the whole experience so easy. He was very knowledgeable and helpful and everything ran like clockwork. We had an amazing holiday. Thank you!”

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Posted 3 years ago

“Thanks Eshores (Chris Eaves) for making our 25th Anniversary celebration so memorable! Our visit to Venice, Rome & Paris was packed with unforgettable experiences with travel arrangements and accommodation beyond expectations!”

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Posted 3 years ago

“Just returned from a multi centre holiday to Thailand which was booked with Matthew . Excellent service and very knowledgeable All went smooth . No issues . . Any extra help we needed was not a problem , and was sorted asap . Would defo use this company again .”

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Posted 3 years ago

“For years we had wanted to holiday on the west coast of America and finally we got the chance to do it this year. We asked 4 companies to quote (2 of the well known high street travel agents and 2 smaller independents) on our bespoke, multi stay holiday and despite the fact eShores were not the cheapest, they instantly filled us with confidence through their willingness to help and "can do" attitude. There were a couple of small problems during the holiday which were not the fault of eShores, but as soon as I raised the issues with them, they were instantly on the case for us. Most companies would of had the attitude of "not our fault, not our problem" but this wasn't the case with eShores. Kelly was an absolute star and we will definitely be using eShores agin in the future.”

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Posted 3 years ago

“We wanted a holiday with sensible flight times - none of the packages on offer had flights from our nearest (regional) airport where both flights were possible without stupid-o'clock starts or finishes. Rachel at eshores helped us search and arranged bookings for a 2-centre stay in Barcelona and Mallora with different airlines. We had a lovely holiday. Friendly and efficient service with clear communication throughout.”

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Posted 3 years ago

“Andy organised our first ever long haul to Zanzibar last year. Everything ran like clockwork..flights, transfers, excursions and a beautiful hotel. So impressed that we have asked them to organise our Thailand adventure for 2024.”

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Posted 3 years ago

“We’re having a fantastic holiday, the bookings all running smoothly and just the right amount of time in each place. Dave was so helpful and committed to booking the best possible multi destination holiday for the best prices within our budget.”

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Posted 3 years ago

“We worked with Rachel on a twin city break in Athens and Santorini and Rachel provided many different options to suit our families needs. Once we decided on a suitable option Rachel booked everything for us including transfers. The holiday itself was brilliant, all the hotels were of a suitable standard and all flights/transfers (with the exception of one that e shores have refunded) were as expected. An unexpected highlight was the ferry trip from Athens to Santorini - highly recommended! We will definitely be back in touch for further holidays! Thank you Rachel!”

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Posted 3 years ago

“Matthew was extremely tuned in to our requirements and came up with an optimum itinerary for us. I wouldn’t hesitate to recommend eShore’s services.”

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Posted 3 years ago

“Excellent honeymoon organised by Rachel at eShores! The booking process was very smooth and Rachel was very responsive and helpful throughout, and chose the loveliest hotels in the best locations! Would highly recommend eShores! I definitely will be using them again.”

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Posted 3 years ago

“Thanks Rachel, for the 1st class service you provided for my holiday to Rhodes and simi island. Transfers, ferry's,hotels all went smoothly. Simi is wonderful if anyone is interested in going there. Rachel I liked your professional and very friendly manner.”

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Posted 3 years ago

“Hannah is an absolute superstar, she presented us with a number of options, nothing was too much trouble, she really went out of her way to make sure we were happy with the holiday she tailor made for us. This kind of service is amazing. Thank you Hannah and the eShores team who support you !!!!”

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Posted 3 years ago

“Emma organise a fantastic trip for me and my partner to the Amalfi Coast, Island of Capri and Sorrento. The logistics, timings, locations and hotels were fantastic. Great choice.”

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Posted 3 years ago

“Sorry its taken so long to do this review but life always gets in the way! We travelled to Turkey at the end of May and had 10 glorious days; three nights in Istanbul and the rest in Kalkan on the coast. Hannah at eshores arranged everything and was so friendly and helpful. All the transitions, which are the usual stress points for me and have lead me to avoid multi centre holidays in the past, were seamless and the two hotels- Esans Hotel in Istanbul and Kalube Hotel in Kalkan - that Hannah found us were fantastic. I will certainly be asking Hannah to arrange more holidays for us in the future!”

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Posted 3 years ago

“Just back from a perfect tailor-made holiday in Croatia. My second time with eShores on a European multi-centre holiday. Chris gave excellent advice on great destinations and journeying between them. Honestly, could not fault them. Everything went super smoothly throughout. They listen to your requirements and give guidance based on firsthand experience. Wouldn’t hesitate to recommend and look forward to using them next time I’m planning an adventure anywhere in the world. Excellent value.”

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Posted 3 years ago

“Customer service and communication was second to none, we wanted to tailor the holiday with where our days were spent and what accommodation we preferred, and our requests were met without fuss. The price was as expected for what we done. We had a multi centre holiday with various transfers, so much organisation was required and achieved. Will be back to book again. Many thanks E-shores.”

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Posted 3 years ago

“Wonderful 7 day holiday to Florence & Rome. The arrangements were excellent, all the travel between the cities arranged perfectly. Thank you eShores for a great service.”

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Posted 3 years ago

“Dealing with Emma to organise a 5 centre European holiday has been a dream. Nothing has been too much trouble despite the numerous tweaks I wanted to make to various aspects of the trip. Really impressed with the standard of hotels I had to choose from and overall price was very satisfactory.”

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Posted 3 years ago

“2 centre break on italian lakes Garda and Como”

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Posted 3 years ago

eShores.co.uk is rated 4.9 based on 3,290 reviews