Escape Watersports Reviews

Name: Escape Watersports
Address: Unit 12Village CourtVillage Farm Industrial Estate, Pyle
Rating: 4.94

4.9 Rating 11,143 Reviews

99 %

of reviewers recommend Escape Watersports

4.9

Based on 11,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01656745774

Email:

sales@escape-watersports.co.uk

Location:

Unit 12Village CourtVillage Farm Industrial Estate
Pyle
CF33 6BX

Escape Watersports 5 star review on 29th January 2026

873

Anonymous

Anonymous // 01/01/2019

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“Great service and products”

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Posted 2 months ago

“My go to store for sea kayaking gear. Good stock / choice, competitive prices & super fast reliable delivery.”

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Posted 2 months ago

“The PFD I wanted was on black friday offer and it was delivered super promptly. Couldn't be happier with service/delivery. Will be back no doubt for more items as I get my gear sorted for the new SUP season coming”

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Posted 2 months ago

“Good customer service, fast delivery 👌🏻”

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Posted 2 months ago

“Excellent service and quickly recieved”

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Posted 2 months ago

“Good Service,”

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Posted 2 months ago

“The undersuit I purchased was fabulous and the delivery was very fast. Sadly it didn't fit me well, so I returned it - and the refund was next working day. Full marks to Escape Watersports for excellent customer service.”

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Posted 3 months ago

“Well packaged. Fast delivery. Item as expected”

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Posted 3 months ago

“Excellent and efficient service. Quality products and fast delivery.”

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Posted 3 months ago

“Yak drysuit too large, L , ordered a medium to compare. It fits, returning the L for refund. The Yak sizes ild say are fairly generous. 5' 10" 78kgs, medium fits. Delivery very prompt. When I phoned to discuss the sizing, assistant was very helpful. Have used Escape in past and good service .”

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Posted 3 months ago

“Great service, product half price conpared to manufacturer price. Quick delivery. Will use again. Thanks”

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Posted 3 months ago

“Very quick delivery. Haven’t used the booties yet but they were so much easier to put on than booties without zipes!!”

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Posted 3 months ago

“The item was lost in transit but the company arranged a refund”

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Posted 3 months ago

Hi Dennis, We are very sorry to hear that you have not received your order. We appreciate you bringing this to our attention, as this is the first we have heard of your issue. Our team have reached out to you via email and look forward to receiving your response. Kind regards, Escape Watersports

Posted 3 months ago

“Always a good service from Escape Watersports .”

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Posted 3 months ago

“recently I purchased the Palm gradient boot and they are absolutely brilliant together with the YAK open palm mitts again absolutely fantastic they keep your hands toasty even when they are wet !! the advisor you get from escape water sports is also absolutely brilliant..”

Escape Watersports 5 star review on 6th November 2025

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Posted 3 months ago

“Good price (in the sale!) - I had been shopping around. I ordered Saturday evening and it was in the post Monday morning. Packed well - including paddles. Sent by DPD and it all arrived safely and on time when promised. Happy to use Escape Watersports again. Simon”

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Posted 3 months ago

“Fast Efficient and friendly can highly reccomend escape watersports for all your kayaking needs!”

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Posted 3 months ago

“As expected”

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Posted 3 months ago

“My airbag came broken. Contacted them a week ago and yet to hear about a replacement. This rating will change when I get my replacement.”

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Posted 3 months ago

Hi William, I can see our team replied to your email last week, we are currently waiting for the replacement part to come from Palm, as soon as we receive it, it will be sent to you. Kind regards, Beckii

Posted 3 months ago

“Great knowledgable staff and great service especially from Beckii!!”

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Posted 3 months ago

Escape Watersports is rated 4.9 based on 11,143 reviews