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Ergonomic Designs Bathrooms Reviews

4.7 Rating 4,316 Reviews
94 %
of reviewers recommend Ergonomic Designs Bathrooms
4.7
Based on 4,316 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Ergonomic Designs Bathrooms Reviews

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great company with great service. I ordered over £7,000 of bathroom ware from them. They were very efficent with sorting me out with a very competitive quote and communicated well reagrding delivery times etc. I would definetely recommend.
Helpful Report
Posted 4 years ago
Advice could have been more geared to the inexperienced DIYer. Possibly not good customer service practice to just forward the techie person's internal email response- they clearly hadn't looked at my original detailed explanation of my problem with the part that was sent, so fortunately I queried it.
Helpful Report
Posted 4 years ago
Delivered our bathroom triple mirrored unit as promised on time with a friendly courier. Well packaged and easy instructions for installation.
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Posted 4 years ago
Delivery was very quick and driver was very professional. The product was for my brother and he was very pleased with it
Helpful Report
Posted 4 years ago
The bath and bath panel we ordered were exactly what we expected. It arrived on the day we wanted it to. We now have the bath in place and it looks perfect.
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Posted 4 years ago
Very happy with the product and the service I received from Ergonomic Designs but not so happy with your use of DPD as your delivery service and this is the reason why I have given a 5 star rating. I would have given DPD a Zero Star rating if one existed. This delivery company rates prominently as a 1 Star in review sites.
Helpful Report
Posted 4 years ago
Fast, professional service. Well done.
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Posted 4 years ago
Very pleased with the quality of unit and service.
Helpful Report
Posted 4 years ago
Excellent fast and efficient
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Posted 4 years ago
Very quick delivery and well ordered web site.
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Posted 4 years ago
This shower tray is excellent value the non slip base makes it a lot safer to use we are very satisfied by the quality and prompt delivery of the item.
Helpful Report
Posted 4 years ago
What a great company. The first unit we received was damaged. I contacted the team and had a replacement within 3 days. The unit is brilliant and fits in perfectly with the other units. I very happy with the service and product.
Helpful Report
Posted 4 years ago
Very good. Ordered a corner bath. It was in excellent condition and arrived much sooner than expected. Service excellent. Got several reminder texts to confirm the delivery. Great company. Very pleased and value for money.
Helpful Report
Posted 4 years ago
I was looking for comfort height toilets and came across what I thought was just perfect looking at the technical spec. Upon delivery I was disappointed and immediately contacted the company. It seems that not only do they have 2 different names for the same toilet, the technical spec does not mention that this is the height including the seat and lid. Really disappointed as this is not what I thought I was ordering and after lengthy correspondence with the company they did not offer any refund or agree that the spec was misleading. Buyers beware!
Helpful Report
Posted 4 years ago
Disappointing service. Quick enough to take tour money, extremely slow to advise product is out of stock. Was advised dated for deliveries. 1 turned up on date specified, when second didn’t turn up, I went into their live chat to be advised I shouldn’t of received this date as it’s out of stock. When spending as much as we did this was extremely poor.
Helpful Report
Posted 4 years ago
The product looks good and arrived on time. However it has not been installed yet.
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Posted 4 years ago
Finish good but jig for positioning floor of unit needs checking as it does not produce a floor equidistant from the bottom of the sides. Minor irritation but a nuisance when you are lining up with other units
Helpful Report
Posted 4 years ago
Lovely bathroom unit,easy to assemble. Prompt delivery.
Helpful Report
Posted 4 years ago
Just what we needed. delivered as asked.
Helpful Report
Posted 4 years ago
Product delivery was on time and exactly what we ordered
Helpful Report
Posted 4 years ago
Ergonomic Designs Bathrooms is rated 4.7 based on 4,316 reviews