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Ergonomic Designs Bathrooms Reviews

4.7 Rating 4,489 Reviews
93 %
of reviewers recommend Ergonomic Designs Bathrooms
4.7
Based on 4,489 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Ergonomic Designs Bathrooms Reviews

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

Anonymous
Anonymous  // 01/01/2019
Was very happy with the service , answered all my questions, got call before delivery and at agreed date . Product great and at best price on internet after doing searches.
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Posted 7 years ago
Excellent website and easy to use. Customer service answered phone on first ring, they were polite and efficient.
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Posted 7 years ago
Online purchase very easy, opted to collect as within 15 miles of company. Item ready, paperwork produced, in and out in 10 minutes! Great service all round.
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Posted 7 years ago
Excellent service and product. Delivered within the designated hour slot, which meant no annoying waiting around. Would recommend.
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Posted 7 years ago
Delivered unexpectedly with little notice (email less than 24h prior), and found no one in as myself and my wife work on weekdays - something I struggle to think of as uncommon. I was informed due to the missed delivery i'd have to pay the delivery fee (£45) again. Disputed this with an agent on the phone, who was completely unable to see the flaw in this. A disgraceful process, will never use this site again and will actively dissuade others from doing so in the future.
Helpful Report
Posted 7 years ago
Hi Chris, I can see that you placed your order on the 27th January. The order was despatched on the 30th January and you were sent a despatch email to the address on your order advising delivery was booked for the 31st January. As no one contacted us prior to delivery to advise that the day was not suitable, the delivery failed. As this was a large fragile goods order the items are sent with a specialist carrier and any redelivery is chargeable. Had you contacted us to advise this day was not suitable, we could have rearranged the delivery for free but as the items were sent out and delivery failed then the redelivery is chargeable im afraid.
Posted 7 years ago
good kit good price good delivery 100%
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Posted 7 years ago
Good price and arrived on time
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Posted 7 years ago
Very easy to use website, great over the phone assistance, very prompt delivery. The only reason it is not a score of 5 is that your delivery carrier was unable to give me an idea of delivery time, not even am or pm.
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Posted 7 years ago
Great prices, fast delivery .
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Posted 7 years ago
Good efficient service, can highly recommend.
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Posted 7 years ago
Found my part at a great price and delivery was fast too
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Posted 7 years ago
Good prices and quick delivery
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Posted 7 years ago
Great products and helpful staff.
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Posted 7 years ago
Wrong item delivered by third party contacted Ergonomics and was promptly sorted out. top marks for customer service,
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Posted 7 years ago
Good quality material and strong caddy, ideal position next to shower. Holds weight of bottles and room for other stuff "well designed".
Ergonomic Designs Bathrooms 4 star review on 31st January 2019
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Posted 7 years ago
Ergonomic Designs sold us a bathroom sink that many others would not sell separately from the matching base unit at the lowest price and they were happy for us to collect, saving even more. Excellent value and very polite and helpful staff on arrival for collection.
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Posted 7 years ago
Good website, quick delivery, clear communication of delivery slot, well packaged with minimal plastic. Would recommend and use again.
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Posted 7 years ago
Ordered on Friday, arrived Monday. Very efficient.
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Posted 7 years ago
Very pleased with the overall experience with Ergonomic Designs, from browsing their user friendly website to delivery.
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Posted 7 years ago
Fantastic service Friendly and fast service Well done 1st class service Regards Russell
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Posted 7 years ago
Ergonomic Designs Bathrooms is rated 4.7 based on 4,489 reviews