Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.19

4.2 Rating 3,487 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I started to fill the policy application while online but didn't finish it. The next day I received an e mail offering a 50% discount if I followed through, so I did and got the discount. Great policy for a great price. Now I will see what kind of service I receive in the event of any breakdown. PS. documents were sent immediately with no delay.”

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(19/08/15) - Posted 9 years ago

“The site itself was very easy to use, and the price was fantastic. I hope I will never need to call you out, and if I do, I will be able to give you even more positive feedback.”

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(18/08/15) - Posted 9 years ago

“very easy web site to use even for me”

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(19/08/15) - Posted 9 years ago

“Very helpful company and excellent prices.”

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(17/08/15) - Posted 9 years ago

“Good service, easy to understand ..”

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(18/08/15) - Posted 9 years ago

“Mark, contract number 2185639 Very unhappy. Found breakdown cover through comparison website search, wanted to cover Two of my cars and the quotes seemed reasonable. Returned to website to sign up and pay but after filling the forms in again and paying for One car I was unable to add the other car. Next day received confirmation of cover but was not given promised cashback, or access to add second car. So I called the help line number and was told tough luck, if I wanted promised discount and to be able to add second car I must cancel contract and re buy direct from them, BUT I would lose £10 as part of their terms and conditions. Why advertise on cashback and comparison web sites if you cant fullfill all the promises??. So I asked for leniency on the grounds that this was not made clear while I was trying to get both cars covered, which I was unable to do. No chance of FULL refund on single car so that I could add second car, so was advised to email customer service to see if they could help, still not had a reply so I`m cancelling the contract and writing off my £10. Will still look for cover for Two cars. Any comments from 2gether would be constructive ?. 20th August update. Received the reply from 2gether and it would appear it was a comparison site glitch that caused the errors which 2gether are looking at clearing up to prevent future probs. Did a re quote directly on the 2gether website and was not only allowed to put my 34 year old Classic car on the policy but got a great price too, inc the promised discount. Then I have also had contact directly from 2gether, who have been great and in the circumstances they have promised to refund ALL my original charges. Good outcome and I`m hoping not to have to use the breakdown insurance.”

Helpful Report

(14/08/15) - Posted 9 years ago

Mr Wilson, Thank you for your comments. Firstly, with regard to the cashback, this is the responsibility of the cashback website in question to issue, and they do so, but due to the processes involved this generally takes 30 - 60 days. As for the ability to add a second vehicle, as the method you found us through only allows one vehicle at a time, the only option to add a second would be to go through the same channel and create a new policy as opposed to adding a secondary vehicle the existing policy. Regards 2Gether Motor Breakdown

Posted 9 years ago

“Very good price for everything I needed. Very easy to buy online.”

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(18/08/15) - Posted 9 years ago

“Very good service and very quick and efficient and the price is very acceptable”

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(18/08/15) - Posted 9 years ago

“Very competitive pricing. Quick response the Question asked and full reply sent. would recommend to others.”

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(18/08/15) - Posted 9 years ago

“Very easy to use service offering VFM over the bigger breakdown operators, all you should need included in one simple package.”

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(18/08/15) - Posted 9 years ago

“Excellent service and product at a competitive price.”

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(09/08/15) - Posted 9 years ago

“Did a comparison for breakdown cover as the my usual one had increased considerably over the years. 2Gether was competitive in price and quick and easy to obtain a quote. Very happy with the service. M Barker”

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(17/08/15) - Posted 9 years ago

“Brilliant price, could not be matched by competitors. Very pleased. Easy to navigate website. 5 stars!”

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(17/08/15) - Posted 9 years ago

“not started using my cover yet but it was bought because of value for money. looking at reviews was my deciding factor.a very high positive feedback. wasn`t a hard decision to purchase”

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(13/08/15) - Posted 9 years ago

“ok very good.now all u have to do is deliver a good service-r bishop”

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(14/08/15) - Posted 9 years ago

“Am yet to use your service breakdown but the online price is very good. Hope in the event of a breakdown the service will be just as good.”

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(11/08/15) - Posted 9 years ago

“Access to Information very easy to follow, options are based in individuals preference's and package coverage. Only disappointment was that I thought app for mobile phone would automatically be sent, once confirmation of payment had been accepted.”

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(03/08/15) - Posted 9 years ago

“I have been happy with everything. After I took the policy out in the internet I phoned up for some questions and the lady who answered my call was very helpful, thank you.”

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(13/08/15) - Posted 9 years ago

“Just purchased. Very easy and reasonable. Don't yet know how they perform on the road, and hope I don't need to find out! Will update the reviews if ever that happens :)”

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(13/08/15) - Posted 9 years ago

“Really quick and easy to set up,can't comment on service as thankfully haven't had to call them out!! So far though impressed”

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(13/08/15) - Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,487 reviews