Elite Audio Ltd Reviews

5.0 Rating 272 Reviews
100 %
of reviewers recommend Elite Audio Ltd
5.0
Based on 272 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Elite Audio Ltd Reviews
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Phone:

0800 464 7274

Email:

info@eliteaudiouk.com

Elite Audio Ltd 5 star review on 19th June 2023
Duncan Campbell
Elite Audio Ltd 5 star review on 4th April 2023
Stanley Campbell
Elite Audio Ltd 5 star review on 23rd September 2022
Martin Andrews
Elite Audio Ltd 5 star review on 5th November 2020
Anonymous
Elite Audio Ltd 5 star review on 14th October 2020
John Balman
Elite Audio Ltd 5 star review on 2nd September 2020
Peter Allison
Elite Audio Ltd 5 star review on 26th August 2020
Ryan Horton
22
Anonymous
Anonymous  // 01/01/2019
The professionalism, knowledge, and willingness to go the extra mile impressed me tremendously with the team at Elite Audio. Personal thanks to Andrew Forsyth for taking the time out of his hectic schedule at the Bristol HiFi Show to fit a Hana ML cartridge to my turntable! The improvement in sound to my whole system has been exponential thanks to the recommendations from the Elite Audio team.
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Posted 4 weeks ago
Wow! From a vast range of Products to choose from on the Companies Website to an extremely knowledgeable team who are PASSIONATE about the Hi-fi who are Not Pushy in any way and so so helpful too Andrew, Barry etc and the Man himself, Martyn who deals with the Logistics and Amazing Packaging too ( Do you want to do my Christmas 🎁 presents...haha🤔🤗.) To the Use of Great Couriers and one's Purchase being delivered! You can make a Purchase knowing that : If it's Not for you and doesn't meet your expectations - you can return for a Full Refund within the 14 day period! All- in - all a Brilliant Company to Deal with😁👍 A Big Thank you to All @ Elite Audio🤗
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Posted 4 weeks ago
Exemplary service from Elite Audio. Purchased an Eversolo DMP-A8 on recommendation from Mark which has surpassed all my expectations. I had three streamers in mind and after discussing my system with Mark and also meeting with him and his team at the Bristol HiFi show we settled on the A8. Good old honesty and customer service is hard to find these days, it’s very apparent that is the ethos at Elite Audio. Many thanks!
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Posted 1 month ago
Bought some Musical Fidelity stuff from Elite Audio UK and although not in stock at the time of ordering they send their demo unit out for me to try whilst I waited on my new unit to arrive. After my new unit arrived I didn’t take to it and they agreed to collect and refund or exchange without hesitation. Subsequently I found alternative products I wanted and they sourced these for me, offered a terrific deal and I could not be happier. Andrew, Mark and Martyn have kept me informed and answered every email promptly and professionally. The level of customer service from these guys is second to none and I would seriously urge anyone looking for hi fi equipment to check Elite Audio UK. You will not be disappointed.
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Posted 2 months ago
There was a small issue with a pre-owned item I bought but Andrew dealt with it quickly and fairly. Otherwise item was exactly as described. I would have no hesitation in buying from them again.
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Posted 3 months ago
I’m a music fan not an audio obsessive. I upgrade only once in 20 years but when I do, I want to hear the music not the sound system. Several years ago I stumbled across the team at Elite. I’m hardly on their doorstep. I’m in Hertfordshire and they are in Fife! But no matter. From the off they seemed to understand my priorities and my budget. I’ve bought a no of separates from them over several years. I could not be happier with their knowledge, friendliness and their prices are competitive too. I run my own small business. It’s tough competing but good service always wins through. Highly recommended
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Posted 3 months ago
Wow, what a team at elite audio I’m returning customer and having watched one of the videos I was so impressed I bought one of the products kept me. Informed. Communication was superb. The product arrived via DPD and the service was stunning. Nothing short of brilliant, especially at this busy time of year Christmas, thank you guys, you are simply the best as the song goes
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Posted 3 months ago
Excellent communication and provision of additional photos and information. Regular updates regards the prompt delivery and item arrived in good condition and as described.
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Posted 4 months ago
I have been buying from Elite Audio for several years now, so writing this review is long overdue. I've always had an excellent experience throughout the entire purchasing journey. Be that through receiving impartial advice, interesting recommendations or competitive deals. Plus, coupled with speedy and reliable deliveries, and sensible after-sales care, well you are onto a winner using them. No doubt I'll buy again when budget permits.
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Posted 4 months ago
We were looked after extremely well by Andrew who is friendly, enthusiastic, and very knowledgeable. We came to the showroom with very little audio experience and a 1970s turntable inherited from a great-grandparent. Andrew checked the turntable over, introduced us to the audio world, and helped to find an audio set-up suited to our needs and budget. Could not recommend Elite Audio more highly. Thank you very much.
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Posted 4 months ago
Due To Marks Premium customer ethics, I have been able to Upgrade my speakers (Verity Otellos a Beautiful beguiling engaging musical tour de force- I would encourage anyone looking at speakers to consider Verity- a lifetime purchase!! ) Special mention to Barry who hand delivered and unpacked ,Otellos, packed up my trade in and setup. An absolute Gent and credit to Elite. Suffice to say they aren't called Elite for Nothing !!! Thank You.
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Posted 4 months ago
Excellent customer service and a none-salesy approach, which is refreshing. Highly recommended.
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Posted 4 months ago
Two things: the product I bought (an AudioZen Embrace Integrated Amplifier) and Elite Audio's performance were both superb. The amplifier was to replace a failed 25 year-old unit. Coupled with reasonable speakers, the old one had never sounded that good, which I assumed was more or less entirely down to the speakers - Sonus Faber Grand Piano Home - not being up to snuff. EA talked it through with me at length, and suggested that there should be a significant improvement. My response: maybe, but I might as well invest the money and try. It turned out that the result was vastly better than I expected - improved bass but particularly treble, and with a feeling that the amp was fully in control. It's easy to listen too whereas it used to be tiring. This is maybe the fifth or sixth time I've bought from Elite Audio. On each occasion, before and after sale, apart from being unfailingly supportive and enthusiastic, they are completely professional. The advice is always good, they're conscious of budget issues, and everything to do with the delivery is fast. And the prices are often mega-attractive (on this occasion, the AudioZen Embrace was second-hand, in perfect condition and practically unused - and at a serious reduction on the price new). TBH, I'm not sure how the company does it... Thanks, Andrew.
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Posted 5 months ago
Here are my thoughts about Elite Audio Ltd well it’s always been a positive experience for my enquiry stage to visit for demo to purchase of component to after care 5 star service, this level is managed from top down Mark and his team of HIFI experts are always there for advice and set up demo of products now if you have never visited the store in an amazing part of the world such a great location for the store it is alway a good visit and you’ll be met by smiley face and a tea or coffee
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Posted 6 months ago
These guys are awesome! I bought a headphone amp - it arrived the very next day, in perfect condition. On top of that, the team is super friendly and nice to deal with! I would always buy from them again!!
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Posted 6 months ago
I live the opposite end of the country down south and used them a few years back first when I was looking for streaming kit as I saw online an item that interested me. I really had no idea what I needed or how it all worked. I received exceptional advice and got a great deal. I’ve been back for all my hifi needs ever since and more recently for analogue kit . These guys always go out of their way to make sure you are happy and when things are not quite right for you, they go above and beyond to make it right. I Highly recommend Elite Audio an easy 5 plus out of 5 !
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Posted 6 months ago
Recently purchased a pre-owned amplifier. Andrew (Elite Audio) has been very helpful. The condition of the amplifier is as described and the price is indeed good. Would buy again from Elite Audio. K H Chan
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Posted 6 months ago
I bought eversolo dmp a6master spoke to Andrew who was very helpful. Nice to have someone at the end of the phone instead of website only very genuine proper audio people would definitely use again
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Posted 6 months ago
I watch a lot of YouTube videos regarding hifi and a few times I posted my problem with having different DACs but never hearing any difference even with some costing many hundreds of pounds. After many posts, Mark at Elite Audio contacted me with advice and a solution using an Ethernet filter to block out the background noise associated with digital signals. Mark even posted out a loan filter and a 7 port Ethernet splitter plus the cables at no cost to me and it worked amazingly with the sound exploding in clarity and a very wide soundstage, bass very tight and precise and the vocals coming right at you with the sound enveloping you. I was totally gobsmacked. I can now hook up all my Ethernet equipment hard wired which is so much better than Wi-Fi. Can't thank them enough for the perfect solution.
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Posted 6 months ago
I've dealt with Elite Audio for a number of years now and although I have to deal with them from hundreds of miles away, they are great people to deal with. They are very responsive to email, know their stuff and the 30 day trial helps if there are any doubts about equipment. Pricing is competitive and trade in easy if needed. Thank you.
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Posted 6 months ago
Elite Audio Ltd is rated 5.0 based on 272 reviews