Elite Audio Ltd Reviews

5.0 Rating 276 Reviews
100 %
of reviewers recommend Elite Audio Ltd
5.0
Based on 276 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Elite Audio Ltd Reviews
Visit Website

Phone:

0800 464 7274

Email:

info@eliteaudiouk.com

Elite Audio Ltd 5 star review on 19th June 2023
Duncan Campbell
Elite Audio Ltd 5 star review on 4th April 2023
Stanley Campbell
Elite Audio Ltd 5 star review on 23rd September 2022
Martin Andrews
Elite Audio Ltd 5 star review on 5th November 2020
Anonymous
Elite Audio Ltd 5 star review on 14th October 2020
John Balman
Elite Audio Ltd 5 star review on 2nd September 2020
Peter Allison
Elite Audio Ltd 5 star review on 26th August 2020
Ryan Horton
22
Anonymous
Anonymous  // 01/01/2019
Well from start to finish the experience was excellent. Honest advice and went the extra mile by actually checking the item was as described whilst on the phone. Thank you Andrew for my Burson Playmate Everest. It’s phenomenal and I’m looking forward to spending more money with you in the future. Great company and a real credit to the HiFi industry. I felt I was not just another customer or a number. Great service and again many many thanks.
Helpful Report
Posted 2 years ago
Never dealt with a company as knowledgeable as Elite Audio. Having never bought from Elite before the service I have received from start to finish has been outstanding. I would highly recommend Elite Audio to anyone looking to purchase high-end Hi-Fi. You won't be disappointed.
Helpful Report
Posted 2 years ago
Emerging from a disappointing experience with another company,Elite have nurtured me and restored my Faith.Yes it is a business but its a business with Integrity and Heart ,because of this I have now purchased my second major system with them(its a Game Changer).They fully understand that this is not just about components ,but how these systems enhance Life. In this world of hard retail I can not recommend the experience enough If music really matters then look no further.Watch out for a full Review of My new system!
Helpful Report
Posted 2 years ago
Rang on a Saturday morning and discussed my needs. Had an informative chat and purchased SOtM iso cat6. Was told it would arrive on Tuesday and it did. Beautifully packaged. Even better than I’d hoped audiowise. Great customer service.
Helpful Report
Posted 2 years ago
Very welcomed when arrived And a pleasure to do business with can very much recommend. Will do business there again for sure great deals and good people👍
Helpful Report
Posted 2 years ago
Great customer service, good communication throughout the purchase and after.
Helpful Report
Posted 2 years ago
Very professional with a very good range of products. As more hifi purchases move online I have found Elite Audio excellent to do business with, very helpful and responsive to questions. I would recommend them with confidence.
Helpful Report
Posted 2 years ago
Great service, great products, great prices! Will definitely buy from them again.
Helpful Report
Posted 2 years ago
Great great customer service I made the wrong order by accident but the quickly corrected it for me and the delivery wasn’t even delayed by my mistake. 10 out of 10 from me
Helpful Report
Posted 2 years ago
I've written several reviews in the past commending Mark, Connie and their staff for the very high level of humanity, empathic understanding and knowledge they have afforded me in meeting my evolving audiophile needs. However, my recent experience communicating with Mark, Andrew, Martyn, Barry and Jackie has been truly exceptional and they have all demonstrated their willingness to 'go the extra mile' to ensure that I'm satisfied with the outcome of our transactions. I look forward to continuing my journey doing business with you. Thank you.
Helpful Report
Posted 2 years ago
Elite Audio is the place to go for High End audio equipment. If you enjoy your music they have the very best available in music reproduction. The advice offered is sound and very knowledgeable, they really understand their range of products and also a clients budget. Andrew was extremely helpful, nothing was a problem. Customer service from all at Elite was exceptional.
Helpful Report
Posted 2 years ago
Another first class hi fi addition from Elite Audio. Just one phone call and a Innuos Phoenix was delivered 48hrs later with the option to try in my system before final decision. Initial impressions on a quick A/B was a little underwhelming, but Mark advised it needed around 200 hrs to "burn in" and just leave it in my system and keep listening. After around 3 weeks I removed it from my system and the sound lost its sparkle, the 3D soundstage collapsed and small detail within the mix ie backing vocals were lost and difficult to hear. The bottom line is the Phoenix has become an essential part of my digital replay chain and once heard you would mot want to listen without it. Another advantage is there are no lights or indicators on the unit so can be quite easily hidden away out of sight. If you have a decent server, especially Innuos Zen upwards, then give it a try, you might be surprised at what is possible from USB, and you have nothing to lose. Thanks again Elite Audio.
Helpful Report
Posted 2 years ago
I purchased an Innuos Zen mk3. Elite Audio were Incredibly helpful. Sound advice was given. Good part exchange price for my existing kit and they even arranged pickup. Altogether an enjoyable and pleasant experience. Highly recommended.
Helpful Report
Posted 2 years ago
I received excellent service when I bought new floorstanders from Elite Audio. Everything went smoothly from order to delivery and post delivery follow-up was good.
Helpful Report
Posted 2 years ago
Both Andrew and Mark demonstrated the utmost patience and offered the most well informed advice on my convoluted journey to Hifi happiness. Elite Audio is now my undisputed ‘go to’ for all things Hifi. Recommended without hesitation.
Helpful Report
Posted 2 years ago
Eliteaudio is a fantastic company. Have known them for over 3 years, they have a great knowledge of their products and the sector, superb customer service and excellent terms and conditions, such as home demos. Would recommend to anyone.
Helpful Report
Posted 2 years ago
Although to date I haven’t actually completed a purchase I feel at some time in the future I will. The help assistance and guidance that I’ve received from Andrew has been second to none
Helpful Report
Posted 2 years ago
Incredibly easy to deal with and always willing to go the extra mile. They really cared about what I wanted and actually taken a genuine interest in making sure I got the right product to fit in my system. Will definitely come back again.
Helpful Report
Posted 2 years ago
First time I have purchased from Elite Audio, but not the first from Mark. I was looked after very well at Audio Emotion and the experience at Elite is every bit as good. Excellent advice, no pressure sales experience from all of the team. Audio Physic Codex this time, and a great deal on trade in. Easy five stars.
Helpful Report
Posted 2 years ago
Having been buying hifi for over 30 years and dealing with many vendors, it's great to know there are outlets like Elite Audio around. Always willing to talk, explain and even offering 30 days to decide on a piece of equipment. All points towards a retailer that cares about you getting precisely what you want or need. A great model especially for hifi where things are not clear immediately after connecting your purchase. A very happy customer.
Helpful Report
Posted 2 years ago
Elite Audio Ltd is rated 5.0 based on 276 reviews