Name: EliteAudioUK
Address: EliteAudioUK, Unit 10 Comielaw Farm, Anstruther, Fife
Rating: 4.99

“I began my relationship with Elite Audio about a year ago. The service has been excellent. The staff are friendly, polite, extremely helpful, and very knowledgeable. A system health check was rewarded with a detailed and well considered evaluation of my system with recommendations for possible improvements should I wish to do so. There was no pressure, but needless to say I have gradually implemented the suggested changes over the last few months. The improvements to what I considered a very good audio system has been tremendous. All thanks to the Elite Audio team. I highly recommend Elite Audio to anyone, novices and experienced audiophiles alike, without any reservations. This is an excellent audio retailer. I will be back.”

Helpful Report

Posted 2 weeks ago

“I can't recommend the team at Elite Audio highly enough. I bought an amp from them that turned out to be faulty. Barry and the rest of the team bent over backwards to source a brand new replacement from the UK distributor overnight, and helped ensure that the faulty amp was replaced virtually immediately. This was an example of exceptional customer service that is rare to find in 2026. The team at Elite really care about their customers and their reputation. They are Elite by name, and Elite by nature. Thank you.”

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Posted 2 weeks ago

“Excellent and friendly advice from Lee Dowie. He carefully and patiently listened to my needs in terms of sound quality and budget, then took me through the characteristics of a few options before making a final recommendation. The price proposed was very competitive. I have no hestitation in recommending Elite Audio.”

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Posted 1 month ago

“Living in Central London within 30 minutes of a host of premium hi-fi dealers, I've always dealt face to face. But watching one of Mark's YouTube videos persuaded me to invest some time in filling out Elite Audio's system health care questionnaire; and not least to thinking about what I really wanted from my system. Literally overnight I received a highly personalised 3 page detailed and considered analysis with pros and cons and recommendations. After a series of emails and a long and very useful conversation with Lee, I ordered a Puritan 156 mains conditioner on a no-quibble 30 day basis. £1,500 for a boring black box with no lights, knobs or dials that's supposed to clean the 'dirty' electricity and thus yield some improvement in the music sounds like snake oil. As advised, I burnt in the unit for 100 hours and sat back on day 5 anticipating little positive change. I am delighted to confess how wrong I was! First the blackness, allowing every note to have more timbre and decay. Then the width and even more the depth of the soundstage increased significantly. And finally the difference in rhythm and timing most evident in the sound of drums, especially in complex dynamic passages. Music I first listened to back in the 60's came alive and I was honestly shocked at the degree of overall improvement. After 3 weeks I can safely state that the Puritan 156 is a no-brainer and excellent value-for-money, assuming one has a suitably resolving system and it is properly set up. And the 20-25% enhancement in my musical enjoyment is down to Mark and Lee and their commitment to customer satisfaction. I would strongly recommend Elite Audio regardless of where one lives, and thanks guys for the wide grin as I enjoy my boring black box.”

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Posted 2 months ago

“Great company, excellent product choice at competitive prices. Purchased from them before and will be back again.”

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Posted 3 months ago

“Lee was very helpful when it came to negotiating a deal, which included a trade-in. He was polite, friendly, and professional. We agreed a deal very quickly, and he explained everything clearly. Everything happened exactly as described, with no nasty surprises. He followed up with a phone call to make sure I was happy. Great product, great price, and proper old-fashioned service. Highly recommended.”

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Posted 4 months ago

“Simply the best Audio Hi-Fi dealer in the UK! I only purchased a comparatively inexpensive component from Elite Audio however the level of customer care, help and end to end service I received was Platinum standard. Thanks Mark and team - keep up the brilliant work!”

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Posted 4 months ago

“I have been aware of Elite Audio for a long time now, always looking on website, and at weekly YouTubes , but never actually purchased until now and i must say, iam very very impressed, with the quality of the pre-loved item, the service provided for delivery, and mostly the genuine sincere appreciation for my custom, which means alot to me and is extremely rare. Well done Mark and Team, iam very pleased.”

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Posted 4 months ago

“I've been dealing with Elite Audio for a number of years. All of the team have been a pleasure to deal with whether it be sales, technical support or logistics/admin. I value the advice that Mark and his team have given me and am happy with my latest purchase - a Puritan PSM156 power conditioner. Having had a negative experience in the past with a power conditioner (different dealer) I was a bit skeptical that the Puritan would improve things, but I'm glad I took Mark's advice because in my system it had a positive effect.”

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Posted 4 months ago

“The most wonderful, silver-service company that I've ever encountered. Exemplary in each and every aspect. A truly excellent company with friendly, expert and knowledgeable people. You can make your purchase with confidence that the advice, pre and after sales support is superb. I highly recommend EAUK, a real company owned and staffed by real and genuine people. Purchase perfection provided. A full five stars and more.”

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Posted 4 months ago

“Two days ago I contacted Elite Audio by email regarding the choosing of new power amps. I listed my system ( how else will anyone know your system) and sat back to wait. Not for long! Within the hour I recited a comprehensive email from Mark. Explaining what he thought could be improved and how he came to his analysis. Yesterday I ordered a pair of pre-loved Gato Audio 222 monoblock amplifiers. I received a tracking number within an hour and the amps were delivered at 11.15 am this morning. wOW Unpacking them showed they were exactly as the images on the site. They are now plugged into my system, I have to say Mark was spot on. The sound has a greater sense of scale with detail I didn't know was in the recordings.. Thank you so much for first class service with polite friendly interaction.”

EliteAudioUK 5 star review on 3rd June 2026

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Posted 5 months ago

“Where do I start! I can't thank EliteAudioUk enough for their help, professionalism, sale of the correct product for Me at the price I could afford, promp delivery, collection and helpful interaction with Me. I'd built a System over a year and a half and although happy with My Speakers & Subwoofers felt that My Amp wasn't performing as I wanted. I just wanted someone to give Me some advice, but didn't want to walk into an audio shop & be sold something I didn't necessarily need or could really afford. I did the free HiFi Health Check offered by Mark on YouTube & mentioned I wanted clarity from My System, I also said I was looking at Amplifiers. Shortly after, Mark contacted Me suggesting the Bluesound powernode n331 as it had more power than My current Amp with a clearer sound making it more suitable to really get My speakers playing to their full potential. I tried it on a 30 day return, but knew instantly it was the sound I'd been looking for. It was delivered swiftly & safely by DPD, Once I'd told EliteAudioUk I wanted to keep the powernode, they collected My Amp again by DPD & Payed Me the part exchange money we'd agreed. They've been supportive all the way through, always answering emails promptly & professionally. If I'm looking for equipment in the future I'd definitely look to these guys & highly recommend them.”

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Posted 5 months ago

“I cannot recommend Elite Audio, particularly Mark, highly enough. Having been involved in high end audio for over 20 years, I can honestly say that Mark is the best dealer I have ever encountered. He is passionate about hifi, honest, knowledgeable, thoughtful, thorough, detail-oriented, courteous, and consummately professional. I live overseas, but Elite Audio has become my first choice for any equipment I need that they can sell me!! Check them out--you won't regret it.”

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Posted 5 months ago

“I’ve had a great experience with Elite Audio. Mark’s enthusiasm really stands out, and he provides excellent advice and recommendations without any pressure. Barry has also been incredibly friendly, knowledgeable, and helpful throughout. The team offers outstanding customer service, competitive pricing, and a genuinely professional experience. Highly recommended!”

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Posted 5 months ago

“Thank for the prompt delivery and 30-day trial of the Puritan PS 106 DC. Fitted it a few days ago and am I disappointed? Absolutely not! What an incredible piece of kit. On my journey through upgrades from, in the nineties, when using Linn and Naim and subsequent and more recent “improvements”, I have never encountered the difference in sound, separation, positioning, sound stage etc. as I did with this Puritan power switch. Their literature states that the improvements are “like improving every component in your system”. They are not wrong! Mark, you absolutely nailed it in my system health check and for that I thank you very much indeed. I will not be returning the Puritan. I consider it an absolute bargain. Mark and his team are highly recommended.”

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Posted 5 months ago

“Long time over due , spent a morning auditioning some amplifiers. No pressure no selling by Mark just took some time with each amplifier and finished with my own amplifier model and then switched back in the preferred amp to really hear the difference. As always Mark was a great host and my friend and I thoroughly enjoyed the morning. It was a very interesting as Mark had sold me my current amp and it's been in my system for a long time so was a good choice at the time again with Marks input. Very professional and some good conversation and coffee. Can't wait for my next visit. First class service doesn't get better.”

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Posted 6 months ago

“Having had a mere 37 year career break from vinyl I decided to return as a retirement present to self. Having bought a good midrange turntable from Elite Audio previously I approached them about an end-game (for me) setup. Initially we couldn’t make the numbers work but Mike worked tirelessly to put together a deal that was acceptable for us both. Martyn then kept me well informed on the progress of my new turntable. As a company their core ethos is genuinely happy customers and great sounding systems, regardless of price point. I would heartily recommend them.”

EliteAudioUK 5 star review on 20th April 2026

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Posted 6 months ago

“Very understanding dealer.”

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Posted 8 months ago

“This is not the first time I have purchased from Elite Audio. Mark and Martyn provide a consistently excellent experience for their customers like me. Their communication is clear, professional, and responsive, and they demonstrate a genuine understanding of the products they sell rather than simply pushing sales. Pricing is fair and transparent, and they are willing to work with me to find solutions that make sense for both sides. The overall purchasing process feels straightforward and trustworthy, which makes them a retailer I would happily return to for future audio equipment.”

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Posted 8 months ago

“Elite Audio are outstanding! I will start by saying that Elite Audio are the best hi-fi shop I have ever dealt with (alongside one other, more head-fi-centric shop that I frequent). I was recently looking for a specific streaming network player (which had unfortunately become discontinued). I contacted Mark to discuss and he suggested alternatives, from which I settled on one. Mark was extremely helpful, enthusiastic, and knowledgeable, and it was clear he understood exactly what I was after (and his description of the streamer I purchased later proved to be a spot-on). Martyn and the rest of the team were equally helpful and friendly, overseeing progress and keeping me informed at every stage - from ordering, through to agreeing the best day for delivery. I have been using the streamer for a while now and it is exceptional – it is everything Mark said it would be, and more. I’ve shopped with Elite Audio previously and have had the same fantastic experience each time. They are a standout company: always welcoming, approachable, and genuinely knowledgeable. Based on my personal experience, I would have no hesitation in recommending them unreservedly.”

Helpful Report

Posted 9 months ago

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

EliteAudioUK Reviews

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