elevate your sole Reviews

Name: elevate your sole
Address: 170 High Street, Prestatyn
Rating: 4.94

4.9 Rating 3,152 Reviews

99 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,152 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01745 886378

Email:

sales@elevateyoursole.co.uk

Location:

170 High Street
Prestatyn
LL19 9BW

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elevate your sole 5 star review on 24th January 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a pair of sandals on line to match a dress and received excellent service. I was contacted about a query before they were dispatched and felt that the company cared about my purchase. I have given four stars, as I would've preferred to buy from the local shop, where I also receive excellent service, but couldn't do this as returning them for a refund isn't an option. This is ok when buying everyday shoes, but sometimes it's not possible to come into the shop in the clothes which the shoes are to match.”

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“Good service but I didn’t expect to pay for returning sweater which was too big.”

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“I had to contact EYS at customer services & was disappointed I couldn't find a phone number. There was a swift & pleasant response to my enquiry which was reassuring. The boots came quickly, well packaged & in beautiful condition.”

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“Good quick service. I ordered the shoes and they were deliverd at expected date. The only downside, was that the packaging was so tightly wrapped (unfortunately I had to return the item) I had to use new packaging.”

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“great product fast delivery . lots of choice”

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“Efficient and kept me well informed regarding delivery.”

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“Great service , fast efficient delivery . Good price on the boots I ordered”

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“The shoes I ordered were lovely but too wide so I had to return them. There was a slight hiccup with my return label, my fault, but Sion handled it perfectly enabling me to return the shoes with my refund arriving a few days later, thank you.”

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“The sage colour zip and lace shoes fit me me well, after I had adjusted the laces. The only thing that surprised me was that when I opened the box to show them off to my friend, the shoes emitted an unpleasant smell. I quickly took them away to air. I suppose it is usual with suede. I shall keep the shoes . But I cannot give full marks .”

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“Great service from the Sales Colleague in your Rhos-on-Sea shop. The lady was very helpful and I bought some shoes.”

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“Liked the sandals but not very comfortable.”

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“Unfortunately too small and had to return couldn't exchange as no larger size was available”

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“Received my order of Pikolinos' sandals within 48 hours. Right size and very comfortable. Good quality.”

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“Excellent product, arrived in very good time & look very good quality, I can’t wait to wear them”

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“There is a wonderful selection of styles and colours as is the quality and brands. Dispatch is always very quick and refunds are speedily made. The only thing I find is that in having wider feet the styles in a wider fit are limited but other than that I am glad to have found this site and have managed to find several pairs of boots from Reiker that fit well and haven't been available elsewhere.”

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“Shoes arrived quickly and as advertised. When they didn't quite fit it was easy to return and the charming staff made it clear I could buy return postage from them for £3.95. It would be nice to have free returns given its tricky buying shoes online but I can see that might be expensive for a relatively small company.”

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“Fast service. Great communication. Gorgeous product. The only minus was the plastic wrapping the box. I’d have preferred something paper based. The box was slightly damaged anyway and I wouldn’t have minded if there was more damage due to a paper based wrapping rather than plastic.”

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“Good price and prompt delivery and trainers are exactly what I expected, good quality, hard wearing, comfortable and stylish.”

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“I recently purchased a beautiful pair of leather Chelsea boots. When they arrived I was very pleased with the style and quality. Delivery was a little slow but given the current Royal Mail strikes it was to be expected. Would use this retailer again for future purchases.”

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“The product ordered was exactly what was expected and the price was very competitive and less than several shops. As an U.S. customer I would recommend they provide notice that shipping times may be significant (ours took ~30 days) to set expectations and avoid some dissatisfaction. Overall I feel very positive about Elevate Your Sole.”

Helpful Report

elevate your sole is rated 4.9 based on 3,152 reviews