elevate your sole Reviews

Name: elevate your sole
Address: 170 High Street, Prestatyn
Rating: 4.94

4.9 Rating 3,675 Reviews

99 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,675 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01745 886378

Email:

sales@elevateyoursole.co.uk

Location:

170 High Street
Prestatyn
LL19 9BW

Write Your review

Tell us how elevate your sole made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

elevate your sole 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I honestly can believe the exceptional customer service I received! From an email to the pretty little card and note in my order, was just above and beyond!! After my experience with elevate your sole I will definitely be supporting small businesses like your self! Thank you for my new sandles they fit perfect!! The whole shopping experience with yourself was amazing!! Thank you very much!!!”

Helpful Report

Thank you for your amazing review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Good, helpful, and friendly online service.”

Helpful Report

“Lovely shoes, outstanding service”

Helpful Report

“Shoes delivered very quickly”

Helpful Report

“Terrific service. If you're an aged technophobe like me, there is still a 'real' person to point you in the right direction! Thank you Hal! I now know exactly where to come to for my Reiker shoes.”

Helpful Report

“Good easy website to browse lots of choice for sandals suitable for orthotics with prompt delivery”

Helpful Report

“The sandals came on time and where exactly as described”

Helpful Report

“Item arrived quickly and as described. Cheaper than Amazon, too.”

Helpful Report

“Great shoes and prompt delivery from this company thank you”

Helpful Report

“This is my 1st purchase with elevated your sole and I am very happy. I purchased a pair of fit flop toe post glamorous flip flops. Very happy with the shoes & quick service. And I would highly recommend this company”

Helpful Report

“These sandals are soooo comfortable, true to size and very good quality. I received them within a few days of ordering and woikd highly recommend both the product and the company.”

Helpful Report

“Delivered quite quickly and love the sandals.”

Helpful Report

“Excellent service”

Helpful Report

“Lovely shoes but not colour as advertised. Picture and description incorrect. Shoes were pink/mauve colour on arrival. Had to pay for an envelope to send back and for post office to print me off a label plus the £3 tracking fee you are charging me!!! Will not be buying from you again.”

Helpful Report

Thanks for your feedback, and I’m really sorry the colour wasn’t quite what you expected. We completely understand how disappointing that can be. My colleague agreed the image didn’t reflect the colour accurately, so we covered the return in full with no deductions. We’d never charge for a return if we’re at fault. You also mentioned being charged by the Post Office to print the label – that absolutely shouldn’t have happened. Our returns labels are pre-paid for both postage and printing, and in all our years handling returns, this is the first time we’ve heard of this. We’re raising it with Royal Mail to prevent it happening again. Thanks again for ordering with us – sorry this one didn’t work out, and we hope we might have the chance to welcome you back in future. Many thanks, Hal

“Great service and delivery ,”

Helpful Report

“Lovely shoes arrived very swiftly and well packaged excellent service!”

Helpful Report

“From the start Elevate Your Sole’s customer services was exceptional. Having had Rieker shoes before, I knew the quality would be excellent and fit would be perfect too. When I ordered from Elevate Your Sole I hadn’t heard of them but I will certainly recommend from now on. Package well wrapped and delivery was quick and free which was a bonus. If you order from this company you won’t be disappointed.”

Helpful Report

“Always reluctant to order online ( especially shoes), but they arrived promptly and were exactly as I’d hoped.”

Helpful Report

“This is the 3rd pair of Ecco off-roaders I have purchased, and the cheapest. 1st pair was 2010 from my local Clark’s & £72 2nd pair was in 2017 from Ecco & £95 3rd pair from you & £66.50 Brilliant seevice! 👍”

Helpful Report

“Great and seamless process, from purchase to delivery - love the sandals, my second pair, great for walking and beautiful too.”

Helpful Report

“First time using this Company, they were great and quick delivery. Would recommend”

Helpful Report

elevate your sole is rated 4.9 based on 3,675 reviews