elevate your sole Reviews

Name: elevate your sole
Address: 170 High Street, Prestatyn
Rating: 4.94

4.9 Rating 3,737 Reviews

99 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,737 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01745 886378

Email:

sales@elevateyoursole.co.uk

Location:

170 High Street
Prestatyn
LL19 9BW

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elevate your sole 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I honestly can believe the exceptional customer service I received! From an email to the pretty little card and note in my order, was just above and beyond!! After my experience with elevate your sole I will definitely be supporting small businesses like your self! Thank you for my new sandles they fit perfect!! The whole shopping experience with yourself was amazing!! Thank you very much!!!”

Helpful Report

Thank you for your amazing review. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Fast efficient service, thank you. Easy to place my order and delivery was super fast, thank you. I bought 2 pairs of footwear...considerably less expensive from elsewhere.”

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“Great product at a good price. Excellent service too. Highly recommended.”

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“Ordered goods and paid for 3-4 day delivery but delivered within 2 days. easy to use website. very pleased. Will use again”

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“Love my reiker sandals - ordered on line”

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“Really impossible to get help with a return”

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“Lovely sandals very soft leather and well made so comfy. A high quality product and stylish would certainly recommend”

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“I recently made an online purchase from Elevate your sole. The shoes arrived very promptly but unfortunately didn’t fit. I returned them to the Rhos on Sea shop and they dealt with everything. The young lady was very efficient . I had an email confirming the return and within two days was told they had refunded me. I can’t praise them highly enough. Sincere thanks to excellent staff.”

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“Very happy with the price, speed of delivery and the boots are just right. Will take a look when I am next needing a new pair of shoes.”

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“Great service, ordered online and trainers arrived as stated, no issues. Very happy all round and will buy from them again.”

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“Found a pair of boots at such a great price in comparison to other sites. Posted quickly and received next day, well packaged and in perfect condition. I’m over the moon with my boots and completely satisfied with the service from EYS - I would recommend!”

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“Quick delivery and love my shoes!”

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“Excellent products at fantastic prices”

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“Great Company to deal with . Good prices and very quick delivery. Many Thanks.”

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“I bought a pair of these splendid boots some months ago, and recently ordered a second pair (just in case they go out of production!). On the first order, I wasn't quite sure which size would be the better fit, so ordered two sizes. Return of the pair I didn't want was very easy, and the cost speedily refunded. when I spoke to the sellers by 'phone, they couldn't have been more helpful. I thotoughly recommend this business, and have been telling my friends about them. With many thanks, and best wishes, Jane Royle”

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“Amazing customer service! Hal was so fast at resolving my issue and went above and beyond to rectify my returns issue ! Thank you so much Hal! God bless :)”

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“I don't live in North Wales but regularly visit Llandudno where Elevate Your Sole is. I always go home with new shoes as the range they sell is amazing. The staff are very friendly and helpful. In fact, I was looking for a Roke rucksack but they didn't have the colour I wanted. I asked if they could contact me when the item came in and fair enough I had a phone call from them a few weeks later and received the rucksack a couple of days after, post free.”

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“Very efficient quick service. Parcel arrived earlier than expected and in good condition. Sandals are very comfortable.”

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“Ordered on a Tuesday, delivered on Thursday. Standard free delivery chosen. Couldn't ask for anything more”

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“Loved the sandals but they weren’t comfy on my weird feet! However delivery was really quick, well packaged and refunded really quickly on return so can’t knock the service. It was excellent! Thank you”

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“The purchase process was hasslefree, the item arrived on time and was like the description/photo. I'd buy again from EYS. After wearing my new boots I can say I'm very happy with my purchase!”

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elevate your sole is rated 4.9 based on 3,737 reviews