elevate your sole Reviews

Name: elevate your sole
Address: 13 Lloyd Street, Llandudno, Conwy
Rating: 4.93

4.9 Rating 3,821 Reviews

99 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,821 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01492 875650

Email:

sales@elevateyoursole.co.uk

Location:

13 Lloyd Street,
Llandudno
Conwy
LL30 2UU

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elevate your sole 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry had to return the shoes. My husband didn't want dress ones.”

Helpful Report

“Great products, good value and good service. Packaging great apart from the non recyclable sellotape which is difficult to peel off. Brown recyclable parcel tape would be much kinder to the planet.”

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“Delivered on time and pleased with shoes”

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“I recently bought a pair of Reiker butterscotch learher/textile leisure shoes size 42/8 on line from Elevate your Sole.Very comfortable and true to size. The only gripe I have is that whenever I have bought shoes online from EyS I do not receive loyalty points for my online purchases, which is disappointing. Although I do prefer to shop in person at your three lovely shops, I cannot always get there, so online ordering is a handy option on those occasions.This is why I have only given you 4 stars! Falyri Davies”

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“Your service was good. The shoe sole is slippy even after being worn @ a bit wide on fit .”

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“Nice design of boot,rather than one block colour,quite light in weight,Can't see them lasting for years,I have leather boots,comparing with these , vegan leather feels a tad plasticky,I am a size 6,with a narrow foot,found them to be slightly wide,suit a wider foot,Put insoles in to try and remedy it.I got the boots on sale,to be truthful l definitely wouldn't of paid full price,Still would of liked them cheaper when l received them,Plus points,came well boxed nice presentation,Takes pride in his craft,My opinion, obviously everyone's will be different,thanks.”

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“I bought a pair of sandals on line to match a dress and received excellent service. I was contacted about a query before they were dispatched and felt that the company cared about my purchase. I have given four stars, as I would've preferred to buy from the local shop, where I also receive excellent service, but couldn't do this as returning them for a refund isn't an option. This is ok when buying everyday shoes, but sometimes it's not possible to come into the shop in the clothes which the shoes are to match.”

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“Good service but I didn’t expect to pay for returning sweater which was too big.”

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“I had to contact EYS at customer services & was disappointed I couldn't find a phone number. There was a swift & pleasant response to my enquiry which was reassuring. The boots came quickly, well packaged & in beautiful condition.”

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“Good quick service. I ordered the shoes and they were deliverd at expected date. The only downside, was that the packaging was so tightly wrapped (unfortunately I had to return the item) I had to use new packaging.”

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“great product fast delivery . lots of choice”

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“Efficient and kept me well informed regarding delivery.”

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“Great service , fast efficient delivery . Good price on the boots I ordered”

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“The shoes I ordered were lovely but too wide so I had to return them. There was a slight hiccup with my return label, my fault, but Sion handled it perfectly enabling me to return the shoes with my refund arriving a few days later, thank you.”

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“The sage colour zip and lace shoes fit me me well, after I had adjusted the laces. The only thing that surprised me was that when I opened the box to show them off to my friend, the shoes emitted an unpleasant smell. I quickly took them away to air. I suppose it is usual with suede. I shall keep the shoes . But I cannot give full marks .”

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“Great service from the Sales Colleague in your Rhos-on-Sea shop. The lady was very helpful and I bought some shoes.”

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“Liked the sandals but not very comfortable.”

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“Unfortunately too small and had to return couldn't exchange as no larger size was available”

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“Received my order of Pikolinos' sandals within 48 hours. Right size and very comfortable. Good quality.”

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“Excellent product, arrived in very good time & look very good quality, I can’t wait to wear them”

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elevate your sole is rated 4.9 based on 3,821 reviews