Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,410 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great stuff.”

Helpful Report

Posted 1 year ago

Dear Michal,Thank you so much for taking the time to leave us a 5-star rating for Electrical World! We truly appreciate your kind words and support. Great stuff. Thanks again for choosing us and we look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“Excellent fast service”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Electrical World! We appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. At Electrical World, providing fast and efficient service is one of our top priorities, and we are delighted to know that we were able to meet your expectations. Our team works tirelessly to ensure that our customers receive the best service possible, so it's truly rewarding to receive your kind words. Once again, thank you for choosing Electrical World, and we look forward to serving you in the future. Best regards, Hannah Electrical World

Posted 1 year ago

“Great choice of goods for sale - competative prices - well-wrapped and quick delivery”

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Posted 1 year ago

Dear Gillian,Thank you so much for your glowing 5-star review of Electrical World! We truly appreciate your feedback and are thrilled to hear that you had a positive shopping experience with us. We are delighted that you found our selection of goods to be great, and our prices competitive. At Electrical World, we strive to offer a wide range of high-quality products at the best prices possible. Furthermore, we take great care in ensuring that all our items are well-wrapped to prevent any damage during transit. It brings us joy to know that your order arrived in pristine condition. Our team also works diligently to ensure prompt delivery, so it's fantastic to hear that your order reached you quickly. We understand the importance of delivering items in a timely manner, and we are glad we could meet your expectations. Once again, thank you for choosing Electrical World and for taking the time to leave such a positive review. We value your support, and we look forward to serving you again in the future. Best regards, Hannah Electrical World Team

Posted 1 year ago

“My item was not delivered..the drivers could not find the address or eircode. I am still waiting on a refund for the product that was not delivered”

Helpful Report

Posted 1 year ago

Dear Barb,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with Electrical World. We truly appreciate your honesty and for bringing the delivery issue to our attention. We apologize for the inconvenience you faced when your item was not delivered and the drivers could not locate the address or eircode. We understand the frustration this situation may have caused you, and we want to assure you that we take such matters seriously. Rest assured that we are investigating the matter thoroughly to understand why this happened and to ensure it does not occur in the future. Additionally, we apologize for the fact that you are still waiting for a refund related to the undelivered product. We value customers like you, and your feedback helps us improve our services. Therefore, we kindly request your assistance in making things better. Could you please provide us with further details about your experience and any suggestions you may have to prevent similar issues in the future? Your input will guide us in rectifying the situation and ensuring a smoother delivery process going forward. Once again, thank you for reaching out to us with your concerns. We sincerely apologize for any inconvenience caused and assure you that we are actively working to resolve the issue. We look forward to hearing from

Posted 1 year ago

“Perfect. Arrived in 3.”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you so much for your wonderful 5-star rating of Electrical World! We truly appreciate your support and feedback. Perfect. Arrived in 3. We strive to provide our customers with a seamless shopping experience, and we are thrilled to hear that our service met your expectations. Your satisfaction is our top priority! Once again, thank you for choosing Electrical World. We look forward to assisting you with any future electrical needs you may have. Warm regards, Hannah

Posted 1 year ago

“Easy to use website with all the detailed info needed to check I had the right item. Quick service and really cheap.”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you so much for taking the time to rate Electrical World five stars! We greatly appreciate your positive feedback and are thrilled to hear that you found our website easy to use and informative. We strive to provide all the detailed information necessary for our customers to make informed decisions. It's wonderful to know that you found the necessary information to verify that you had the right item. Furthermore, we are delighted that our quick service and affordable prices met your expectations. Your satisfaction means the world to us, and we will continue to work hard to maintain our high standards. Once again, thank you for choosing Electrical World and for your fantastic review. We look forward to serving you again in the future. Best regards, Hannah

Posted 1 year ago

“Great website, fast delivery and good products”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you for taking the time to give Electrical World a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Great website, fast delivery, and good products are some of the key aspects we strive to provide for our customers, and we are delighted that we met your expectations. We look forward to serving you again in the future and continuing to provide you with excellent service and quality products. Warm regards, The Electrical World Team

Posted 1 year ago

“As I have yet to receive item I ordered I cannot give a review.”

Helpful Report

Posted 1 year ago

Dear Suzanne,Thank you so much for taking the time to provide us with your feedback regarding your experience with Electrical World. We truly appreciate your input and it helps us in improving our services. We sincerely apologize for any inconvenience caused as you are yet to receive the item you ordered. We understand how frustrating it can be to wait for an item that you have been eagerly anticipating, and we apologize for any delays or issues that may have occurred in the delivery process. In order to understand the situation better and to make things right, we would kindly request you to share some additional details with us. Could you please let us know the order number and any other pertinent information? This will enable us to investigate the matter thoroughly and take appropriate steps to resolve it promptly. Once again, we extend our gratitude for making us aware of the situation, and we assure you that we are committed to providing the best customer experience possible. We look forward to your response so that we can work towards a satisfactory resolution. Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“The ordér I placed was not the order I received, they sent an alternative which was no good to me. I asked about sending item back and they obviously thought it was easier to offer a 10% refund and I keep the unwanted goods. I replied saying the goods were ni good to me and could I send item back please. Got a further email offering me 20% refund and I keep the goods. In the end I just accepted and gave the goods to charity. I think I got less than £2 refund not even covering the postage I had paid. I think as a goodwill gesture and the fact that they sent the wrong item they could have given me a full refund with an apology. At least that way as a customer it would be appreciated and would encourage someone to buy again from them. Instead I was very unhappy and would not buy again or recommend to anyone. I paid more for the items anyway than in the shops and the item they sent I could easily buy cheaper in the local supermarket if id wanted it instead I was very much out of pocket and had to then go online and buy from another company again at a higher cost but at least I received the correct goods this time.”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you for taking the time to share your feedback regarding your experience with Electrical World. We sincerely appreciate your honesty and apologize for the inconvenience caused by not receiving the correct order. We regret that our initial response did not meet your expectations. Our intention was to provide a solution that would be convenient for you, but we understand that it did not align with what you were looking for. We apologize for any frustration or confusion this may have caused. We understand your disappointment with the 20% refund offered, and the fact that this did not cover your expenses including postage. We acknowledge that sending the wrong item was our mistake, and we understand how this can lead to a negative experience. We genuinely appreciate your suggestion of a full refund along with an apology as a goodwill gesture. We truly value your feedback as it helps us identify areas for improvement. In light of your experience, we would like to ask for your input on how we can make things better. Your insights will assist us in ensuring such issues are addressed accordingly, and that our valued customers like yourself receive the quality service they deserve. Once again, we apologize for any inconvenience caused and appreciate your honest feedback. We hope to have the opportunity to serve you better in the future. Warm regards, Hannah

Posted 1 year ago

“Package arrived promptly and well wrapped everything good thanks!”

Helpful Report

Posted 1 year ago

Dear GARY, Thank you so much for your fantastic 5-star rating of Electrical World! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted that your package arrived promptly and was well wrapped, ensuring the safety of your order. Your satisfaction is our top priority, and we are glad to know that everything is in perfect condition. Once again, thank you for your kind words and for choosing Electrical World. We are here to assist you with any future needs you may have. Best regards, Hannah

Posted 1 year ago

“Fast turnaround of order for two tube lightbulbs, well packaged. Will use again!”

Helpful Report

Posted 1 year ago

Dear Robert,Thank you so much for your fantastic 5-star rating of Electrical World! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to hear that you were pleased with the fast turnaround of your order for two tube lightbulbs. Our team takes great pride in ensuring efficient service, and it's truly rewarding to know we met your expectations. We also appreciate your recognition of our well-packaged deliveries. Once again, thank you for your kind words and for choosing Electrical World. We are thrilled to have you as a satisfied customer and look forward to serving you again in the future. Best regards, [Your Name]

Posted 1 year ago

“Very good product for less price. Same as described.”

Helpful Report

Posted 1 year ago

Dear Magdalena,Thank you so much for leaving a 5-star rating for Electrical World! We greatly appreciate your support and feedback. We're thrilled to hear that you found our products to be of great value and that they matched the descriptions perfectly. It's always our aim to provide high-quality items at affordable prices. Your satisfaction is our ultimate goal, and we couldn't be happier knowing that you had a positive shopping experience with us. If you ever need any assistance or have any further inquiries, please feel free to reach out to us. We're here to help! Thank you once again for choosing Electrical World. We hope to have the opportunity of serving you again in the future. Best regards, Hannah

Posted 1 year ago

“I ordered an adjustable garden rake from Electrical World - I know it sounds unlikley! It arrived promptly and had been very carefully packed to ensure that the end of the tines didn't puncture the box it was in. Full marks for going the extra mile!”

Helpful Report

Posted 1 year ago

Dear Penny,Thank you so much for awarding Electrical World with a stellar 5-star rating! We truly appreciate your positive feedback and are thrilled to hear about your fantastic experience with us. We are delighted to have been able to provide you with an adjustable garden rake, despite its unlikely association with our name! It's great to know that your order arrived promptly and was meticulously packed to prevent any damage during transit. We always strive to go the extra mile for our valued customers, and your kind words serve as the perfect encouragement for our team. Once again, thank you for choosing Electrical World. Should you need any further assistance or have any other unique requests, please do not hesitate to reach out. We look forward to serving you again in the future! Warmest regards, Hannah

Posted 1 year ago

“Excellent service.very good value.”

Helpful Report

Posted 1 year ago

Dear Judith,Thank you so much for the glowing 5-star rating you gave Electrical World! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us. Your kind words, "Excellent service. Very good value," really mean a lot to us. We work hard to provide top-notch service, and it's always rewarding to know that our efforts are recognized and appreciated. Once again, thank you for choosing Electrical World, and we look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“I was very impressed with the service and quality of product. The after sale service is also very efficient.”

Helpful Report

Posted 1 year ago

Dear Christopher,Thank you so much for your fantastic 5-star rating of Electrical World! We sincerely appreciate your support and are thrilled to hear that you were impressed with our service and product quality. Customer satisfaction is our top priority, and we are delighted that you found our after-sale service to be efficient. Should you ever require any assistance in the future, please do not hesitate to reach out to us. Thank you once again for choosing Electrical World. We look forward to serving you again! Best regards, Hannah

Posted 1 year ago

“Quality products, good prices . Quick delivery . No complaints . Will direct more business to this company.”

Helpful Report

Posted 1 year ago

Thank you so much for your incredible 5-star rating of Electrical World! We truly appreciate your time and support. We are thrilled to hear that our quality products, good prices, and quick delivery have met your expectations. It means a lot to us that you have no complaints and are willing to direct more business to our company. Your satisfaction is our top priority, and we look forward to serving you again in the future. Warm wishes Hannah

Posted 1 year ago

“a total disappointment, the product received was the wrong size Not clear that is was my fault or not -depends on your perspective however no real attempt to resolve the mess for the customer from customer service just a "you got what you ordered; Never again!”

Helpful Report

Posted 1 year ago

Dear John,Thank you so much for taking the time to provide your feedback on your recent experience with Electrical World. We truly appreciate your openness and honesty in sharing your disappointment with us. Firstly, we want to extend our sincerest apologies for the inconvenience caused by receiving the wrong-sized product. We understand how frustrating this must have been and we apologize for any confusion that may have arisen regarding whose fault it was. Regardless of perspective, we should have made a real effort to resolve the situation for you and we understand that our customer service fell short in this instance. We genuinely value your feedback and we want to assure you that we take your disappointment very seriously. We always strive to provide exceptional service and it deeply concerns us that we failed to meet your expectations this time. We would truly appreciate your guidance on how we can improve and make things better for our valued customers. Your input is incredibly important to us and we want to ensure that incidents like these never happen again. Once again, we are sorry for the inconvenience and frustration caused. Our team is committed to learning from this experience and taking the necessary steps to improve our service. We hope that you will consider giving us another chance in the future. Thank you for your understanding and support. Best regards, Hannah

Posted 1 year ago

“Quick delivery”

Helpful Report

Posted 1 year ago

Dear Joan,Thank you so much for taking the time to leave us a wonderful 5-star rating for Electrical World! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our products and services. Quick delivery is one of our priorities, and we are glad to know that it met your expectations. Your satisfaction is important to us, and we will continue to work hard to provide you with the best shopping experience possible. Once again, thank you for choosing Electrical World. We look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“Found exactly what I wanted, simple order process and delivered when expected. Thank you.”

Helpful Report

Posted 1 year ago

Dear Christopher,Thank you so much for your kind words and for giving Electrical World a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you found exactly what you wanted on our website. We strive to provide a simple and hassle-free ordering process, so we're delighted that you found it to be so. Moreover, we're glad to know that your order arrived on time as expected. At Electrical World, we always aim to deliver exceptional service and high-quality products to our customers. Thank you once again for choosing Electrical World, and we look forward to serving you again in the future. Best regards, Hannah

Posted 1 year ago

“Very Good”

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Posted 1 year ago

Dear Shafiqul,Thank you so much for your outstanding 5-star rating of Electrical World! We genuinely appreciate your support and are thrilled to hear that you had a very good experience with us. We hope to have the opportunity to serve you again in the future and provide you with even more excellent service. Warm regards, Hannah

Posted 1 year ago

Electrical World is rated 4.8 based on 19,410 reviews