Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,401 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product and quick delivery.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you for your lovely 5-star review of Electrical World! We're thrilled to hear that you're happy with your product and that it arrived quickly. Your kind words motivate us to continue providing exceptional service. We appreciate your support and can't wait to assist you again in the future! Best regards, Hannah

Posted 1 year ago

“Goods arrived promptly..Great product..well worth it .keep up the good service.”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you so much for your wonderful 5-star review of Electrical World! We're thrilled to hear that your goods arrived promptly and that you are satisfied with the quality of the product. Your encouraging words about our service truly inspire us to keep delivering the best possible experience. We appreciate your support and look forward to serving you again! Best regards, Hannah

Posted 1 year ago

“We are more than pleased with the light it looks really nice when lit at night and lights all around the patio quick delivery and well packed thank you”

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Posted 1 year ago

Dear Jenny, Thank you for your glowing 5-star review of Electrical World! We're delighted to hear that you are pleased with your new light and that it beautifully illuminates your patio at night. Your kind words about our quick delivery and careful packaging mean a lot to us. We truly appreciate your support and look forward to serving you again! Best regards, The Electrical World Team

Posted 1 year ago

“Good value as described”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your excellent 5-star review of Electrical World! We're glad to hear that you found great value in your purchase and that it met your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back for your next shopping experience! Best regards, The Electrical World Team

Posted 1 year ago

“Delivery on time and we'll happy with my new sandwich maker.Defo buy from here again”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your fantastic 5-star review of Electrical World! We’re so glad to hear that your sandwich maker arrived on time and that you’re happy with your purchase. Your support means the world to us, and we can't wait to see you back for your next buy! Best regards, The Electrical World Team

Posted 1 year ago

“Very speedy delivery, would purchase from here again.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your wonderful 5-star review of Electrical World! We are thrilled to hear that you experienced speedy delivery and that you're considering purchasing from us again. Your satisfaction is our top priority, and we can’t wait to serve you in the future! Best regards, The Electrical World Team

Posted 1 year ago

“Item was good value for money, excellent communication and quick delivery”

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Posted 1 year ago

Dear Sunita, Thank you for your wonderful 5-star review of Electrical World! We're delighted to hear that you found our item to be good value for money, and that our communication and delivery met your expectations. We strive to provide a seamless shopping experience, and it’s fantastic to know that we succeeded in your case. Thank you for choosing us, and we can't wait to serve you again in the future! Best regards, The Electrical World Team

Posted 1 year ago

“Very good to communicate and help. Thanks to the team.”

Helpful Report

Posted 1 year ago

Dear Irina,Thank you so much for your fantastic 5-star rating of Electrical World! We are thrilled to hear that you had a great experience with us. We pride ourselves on excellent communication and helpfulness, so hearing that you found us very good to communicate with and that our team was able to assist you is truly wonderful. Thank you for choosing Electrical World, and we look forward to serving you again in the future! Best regards, The Electrical World Team

Posted 1 year ago

“everything delivered on time, very good service”

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Posted 1 year ago

Dear [Reviewer],Thank you so much for your glorious 5-star rating of Electrical World! We truly appreciate your positive feedback and your kind words. We are thrilled to hear that everything was delivered on time and that our service met your expectations. Providing excellent service is our utmost priority, and it brings us great joy to know that we were able to serve you well. Once again, we sincerely thank you for choosing Electrical World and for taking the time to share your experience. If there is anything else we can assist you with, please do not hesitate to reach out. Best regards, Hannah Electrical World Team

Posted 1 year ago

“I needed replacement light bulbs for cookerhood, but they can be quite expensive. The deal with Electrical World was the cheapest by far. Service was exceleent too! Very happy.”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you so much for taking the time to leave us a 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you found our service to be excellent. We understand how frustrating it can be to find affordable replacement light bulbs, especially for a cookerhood. We're glad that our deal at Electrical World proved to be the cheapest option for you. Your satisfaction is very important to us, and we are delighted to have met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for your support! Best wishes Hannah

Posted 1 year ago

“Prompt service and delivery”

Helpful Report

Posted 1 year ago

Thank you so much, Althea, for giving Electrical World a shining 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience shopping with us.Prompt service and delivery are at the heart of our commitment to customer satisfaction, so we're really glad to know that this aspect stood out to you. We pride ourselves on ensuring that your orders are processed efficiently and reach you in a timely manner. Once again, thank you for choosing Electrical World and for taking the time to share your positive feedback. We look forward to serving you again in the future! Best regards, The Electrical World Team

Posted 1 year ago

“Great stuff.”

Helpful Report

Posted 1 year ago

Dear Michal,Thank you so much for taking the time to leave us a 5-star rating for Electrical World! We truly appreciate your kind words and support. Great stuff. Thanks again for choosing us and we look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“Excellent fast service”

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Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Electrical World! We appreciate your feedback and are thrilled to hear that you had an excellent experience with our service. At Electrical World, providing fast and efficient service is one of our top priorities, and we are delighted to know that we were able to meet your expectations. Our team works tirelessly to ensure that our customers receive the best service possible, so it's truly rewarding to receive your kind words. Once again, thank you for choosing Electrical World, and we look forward to serving you in the future. Best regards, Hannah Electrical World

Posted 1 year ago

“Great choice of goods for sale - competative prices - well-wrapped and quick delivery”

Helpful Report

Posted 1 year ago

Dear Gillian,Thank you so much for your glowing 5-star review of Electrical World! We truly appreciate your feedback and are thrilled to hear that you had a positive shopping experience with us. We are delighted that you found our selection of goods to be great, and our prices competitive. At Electrical World, we strive to offer a wide range of high-quality products at the best prices possible. Furthermore, we take great care in ensuring that all our items are well-wrapped to prevent any damage during transit. It brings us joy to know that your order arrived in pristine condition. Our team also works diligently to ensure prompt delivery, so it's fantastic to hear that your order reached you quickly. We understand the importance of delivering items in a timely manner, and we are glad we could meet your expectations. Once again, thank you for choosing Electrical World and for taking the time to leave such a positive review. We value your support, and we look forward to serving you again in the future. Best regards, Hannah Electrical World Team

Posted 1 year ago

“My item was not delivered..the drivers could not find the address or eircode. I am still waiting on a refund for the product that was not delivered”

Helpful Report

Posted 1 year ago

Dear Barb,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with Electrical World. We truly appreciate your honesty and for bringing the delivery issue to our attention. We apologize for the inconvenience you faced when your item was not delivered and the drivers could not locate the address or eircode. We understand the frustration this situation may have caused you, and we want to assure you that we take such matters seriously. Rest assured that we are investigating the matter thoroughly to understand why this happened and to ensure it does not occur in the future. Additionally, we apologize for the fact that you are still waiting for a refund related to the undelivered product. We value customers like you, and your feedback helps us improve our services. Therefore, we kindly request your assistance in making things better. Could you please provide us with further details about your experience and any suggestions you may have to prevent similar issues in the future? Your input will guide us in rectifying the situation and ensuring a smoother delivery process going forward. Once again, thank you for reaching out to us with your concerns. We sincerely apologize for any inconvenience caused and assure you that we are actively working to resolve the issue. We look forward to hearing from

Posted 1 year ago

“Perfect. Arrived in 3.”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you so much for your wonderful 5-star rating of Electrical World! We truly appreciate your support and feedback. Perfect. Arrived in 3. We strive to provide our customers with a seamless shopping experience, and we are thrilled to hear that our service met your expectations. Your satisfaction is our top priority! Once again, thank you for choosing Electrical World. We look forward to assisting you with any future electrical needs you may have. Warm regards, Hannah

Posted 1 year ago

“Easy to use website with all the detailed info needed to check I had the right item. Quick service and really cheap.”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you so much for taking the time to rate Electrical World five stars! We greatly appreciate your positive feedback and are thrilled to hear that you found our website easy to use and informative. We strive to provide all the detailed information necessary for our customers to make informed decisions. It's wonderful to know that you found the necessary information to verify that you had the right item. Furthermore, we are delighted that our quick service and affordable prices met your expectations. Your satisfaction means the world to us, and we will continue to work hard to maintain our high standards. Once again, thank you for choosing Electrical World and for your fantastic review. We look forward to serving you again in the future. Best regards, Hannah

Posted 1 year ago

“Great website, fast delivery and good products”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you for taking the time to give Electrical World a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Great website, fast delivery, and good products are some of the key aspects we strive to provide for our customers, and we are delighted that we met your expectations. We look forward to serving you again in the future and continuing to provide you with excellent service and quality products. Warm regards, The Electrical World Team

Posted 1 year ago

“As I have yet to receive item I ordered I cannot give a review.”

Helpful Report

Posted 1 year ago

Dear Suzanne,Thank you so much for taking the time to provide us with your feedback regarding your experience with Electrical World. We truly appreciate your input and it helps us in improving our services. We sincerely apologize for any inconvenience caused as you are yet to receive the item you ordered. We understand how frustrating it can be to wait for an item that you have been eagerly anticipating, and we apologize for any delays or issues that may have occurred in the delivery process. In order to understand the situation better and to make things right, we would kindly request you to share some additional details with us. Could you please let us know the order number and any other pertinent information? This will enable us to investigate the matter thoroughly and take appropriate steps to resolve it promptly. Once again, we extend our gratitude for making us aware of the situation, and we assure you that we are committed to providing the best customer experience possible. We look forward to your response so that we can work towards a satisfactory resolution. Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“The ordér I placed was not the order I received, they sent an alternative which was no good to me. I asked about sending item back and they obviously thought it was easier to offer a 10% refund and I keep the unwanted goods. I replied saying the goods were ni good to me and could I send item back please. Got a further email offering me 20% refund and I keep the goods. In the end I just accepted and gave the goods to charity. I think I got less than £2 refund not even covering the postage I had paid. I think as a goodwill gesture and the fact that they sent the wrong item they could have given me a full refund with an apology. At least that way as a customer it would be appreciated and would encourage someone to buy again from them. Instead I was very unhappy and would not buy again or recommend to anyone. I paid more for the items anyway than in the shops and the item they sent I could easily buy cheaper in the local supermarket if id wanted it instead I was very much out of pocket and had to then go online and buy from another company again at a higher cost but at least I received the correct goods this time.”

Helpful Report

Posted 1 year ago

Dear [Reviewer],Thank you for taking the time to share your feedback regarding your experience with Electrical World. We sincerely appreciate your honesty and apologize for the inconvenience caused by not receiving the correct order. We regret that our initial response did not meet your expectations. Our intention was to provide a solution that would be convenient for you, but we understand that it did not align with what you were looking for. We apologize for any frustration or confusion this may have caused. We understand your disappointment with the 20% refund offered, and the fact that this did not cover your expenses including postage. We acknowledge that sending the wrong item was our mistake, and we understand how this can lead to a negative experience. We genuinely appreciate your suggestion of a full refund along with an apology as a goodwill gesture. We truly value your feedback as it helps us identify areas for improvement. In light of your experience, we would like to ask for your input on how we can make things better. Your insights will assist us in ensuring such issues are addressed accordingly, and that our valued customers like yourself receive the quality service they deserve. Once again, we apologize for any inconvenience caused and appreciate your honest feedback. We hope to have the opportunity to serve you better in the future. Warm regards, Hannah

Posted 1 year ago

Electrical World is rated 4.8 based on 19,401 reviews