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Electrical World Reviews

4.8 Rating 19,410 Reviews
96 %
of reviewers recommend Electrical World
4.8
Based on 19,410 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Electrical World Reviews

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Anonymous
Anonymous  // 01/01/2019
Fast delivery, good price, had what I needed.
Helpful Report
Posted 1 year ago
Dear [Reviewer],Thank you so much for taking the time to rate Electrical World with five stars. We genuinely appreciate your support and are delighted to hear about your positive experience with us. At Electrical World, we strive to provide our customers with exceptional service, and we are thrilled that our fast delivery and good prices met your needs perfectly. It brings us great joy to know that we had exactly what you were looking for. Once again, thank you for your stellar rating and kind words. We look forward to serving you again in the future. Best regards, Hannah
Posted 1 year ago
Excellent value, delivery options and products. Reliable service and extensive availability.
Helpful Report
Posted 1 year ago
Dear Roger,Thank you so much for giving Electrical World a 5-star rating! We appreciate your positive feedback and are thrilled to hear that you found our value, delivery options, and products to be excellent. Your kind words about our reliable service and extensive availability mean a lot to us. We are committed to providing exceptional customer satisfaction, and your review reassures us that we are on the right track. Our team is grateful for your support, and we look forward to serving you again in the future. Thank you once again for choosing Electrical World! Best regards, Hannah
Posted 1 year ago
Product easy to find on website.... great price. Ordered just before the weekend and it arrived the following Monday... very impressed.
Helpful Report
Posted 1 year ago
Dear [Reviewer],Thank you so much for your fantastic 5-star rating of Electrical World! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We're glad that you found our website user-friendly and the product easy to find. At Electrical World, we strive to provide a seamless shopping experience for our customers. It's also delightful to know that you were impressed by our competitive pricing. We always aim to offer the best value for money. We understand the importance of speedy delivery, and we're thrilled that your order arrived promptly on the following Monday, even though you placed it just before the weekend. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you again for choosing Electrical World. We hope to serve you again in the future and deliver the same level of excellence you experienced. Best regards, Hannah Electrical World Customer Support
Posted 1 year ago
Very happy with products
Helpful Report
Posted 1 year ago
Dear [Reviewer's Name],Thank you so much for your wonderful 5-star rating of Electrical World! We greatly appreciate your feedback and are thrilled to hear that you are very happy with our products. At Electrical World, our main goal is to provide top-notch products that meet and exceed our customers' expectations, so it's truly rewarding to know that we have achieved this with you. Once again, thank you for your kind words and for choosing Electrical World. We look forward to serving you again in the future. Best regards, Hannah
Posted 1 year ago
We bought a new house and there was a small ant problem, I was able to get everything I needed in one place, and Delivery was quick
Helpful Report
Posted 1 year ago
Dear Deanna,Thank you so much for the incredible 5-star rating of Electrical World! We are delighted to hear that we were able to provide you with everything you needed in one convenient place. We understand how frustrating an ant problem can be, especially when moving into a new house. We pride ourselves on offering a wide range of products to meet all your needs. We are thrilled that you were satisfied with our quick delivery service. Our team always strives to ensure a prompt and seamless delivery experience for our valued customers. Should you have any further requirements or need assistance, please do not hesitate to reach out to us. Thank you once again for choosing Electrical World, and we look forward to serving you in the future. Best regards, Hannah
Posted 1 year ago
Great company with great service levels. Bargain after bargain available.
Helpful Report
Posted 1 year ago
Dear Philip,Thank you so much for your fantastic 5-star rating of Electrical World! We truly appreciate your kind words and the time you took to share your experience. It's customers like you that make every effort we put into providing great service worthwhile. We're thrilled to know that you find us to be a great company with excellent service levels. Our team works tirelessly to ensure that we consistently meet your expectations and provide you with the best shopping experience possible. We also couldn't agree more with your statement that we have "bargain after bargain available." We strive to offer competitive prices and great deals on our extensive range of electrical products. It's always a delight to help our customers find the best bargains for their needs. Once again, thank you for your glowing review. Your support means a lot to us, and we look forward to serving you again in the future. Best regards, Hannah
Posted 1 year ago
I ordered a water dispenser. The price was excellent and the delivery was very quick.
Helpful Report
Posted 1 year ago
Thank you so much for your amazing 5-star rating of Electrical World! We truly appreciate your support and feedback. We are thrilled to hear that you had a great experience with our services. It's fantastic to know that you found our prices excellent and that our delivery was speedy. We strive to provide our customers with the best products and service possible. We look forward to serving you again in the future!
Posted 1 year ago
Fast delivery and good service
Helpful Report
Posted 1 year ago
Dear Blessing,Thank you so much for taking the time to leave us a 5-star rating for Electrical World! We greatly appreciate your kind words and recognition of our services. At Electrical World, we strive to provide our customers with utmost satisfaction and a smooth shopping experience. Your positive feedback inspires us to continue delivering fast and reliable delivery, along with exceptional customer service. Once again, we truly appreciate your support and hope to serve you again in the near future. Best regards, Hannah
Posted 1 year ago
Happy with the purchase, quick delivery
Helpful Report
Posted 1 year ago
Dear Nicholas,Thank you so much for your wonderful 5-star rating of Electrical World! Your satisfaction means a lot to us, and we are thrilled to hear that you had a positive experience with our services. Happy with the purchase, quick delivery is something we strive for, and we are glad to have met your expectations. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are always here to help! Once again, thank you for choosing Electrical World, and we look forward to serving you again in the future. Best regards, Hannah
Posted 1 year ago
Information on delivery misleading and not what I paid for. Enquired and just received an update which still resulted n a late delivery. Charged for express delivery which was a waste of time. Comms terrible. At least products were good.
Helpful Report
Posted 1 year ago
Dear Jorawar,Thank you so much for taking the time to provide us with your feedback about Electrical World. We truly appreciate your honesty and letting us know about your experience. We apologize for the issues you encountered, specifically regarding the misleading information on delivery and not receiving what you paid for. We understand that you had enquired and received an update, but unfortunately, this still resulted in a late delivery. We also apologize for the express delivery charge, which turned out to be a waste of your time. We acknowledge that our communication during this process was terrible, and we deeply regret any inconvenience caused. On a positive note, we are glad to hear that the products you received were still of good quality. We take great pride in ensuring the products meet our customers' expectations. Moving forward, we would greatly appreciate it if you could share any suggestions you may have on how we can improve our services. Your feedback is invaluable to us, and we are committed to making the necessary improvements to avoid such issues in the future. Once again, thank you for bringing these concerns to our attention, Jorawar. We value your feedback and will work diligently to enhance your experience with Electrical World. Best regards, Hannah Customer Support Team
Posted 1 year ago
Prompt Delivery
Helpful Report
Posted 1 year ago
Thank you so much for your wonderful 5-star rating of Electrical World! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We take pride in providing excellent customer service and top-notch products, so it's fantastic to know that we met your expectations.Prompt Delivery is one of our top priorities, and we strive to ensure that your orders reach you in the shortest possible time frame. We understand the importance of receiving your electrical goods quickly and efficiently, and we're delighted to have met your delivery expectations. Once again, thank you for choosing Electrical World. We value your feedback and look forward to serving you again in the future.
Posted 1 year ago
Cheap and fast delivery , thx
Helpful Report
Posted 1 year ago
Thank you so much for your fantastic 5-star rating of Electrical World! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are delighted that our service met your expectations. "Cheap and fast delivery, thx!" We couldn't agree more and are constantly striving to provide our customers with affordable prices and speedy delivery. Thank you once again for your kind words and trust in our brand. We look forward to serving you again in the future!
Posted 1 year ago
Product arrived broken and no way of complaining or rectifying offered. Phone unavailable, Chat Line deliberately obstructive, no alternative. Typical modern anti-customer ethic.
Helpful Report
Posted 1 year ago
Dear reviewer,Thank you so much for taking the time to share your experience with us at Electrical World. We truly appreciate your feedback and it is our utmost priority to address any issues our customers encounter. We sincerely apologize for the inconveniences you faced with your broken product. We understand how frustrating it can be when there is no clear way to complain or rectify the situation. Furthermore, we acknowledge that our unavailability on the phone and obstructive chat line added to your disappointment. We assure you that these incidents do not reflect the level of customer service we strive to provide. To better serve our customers, we kindly request your assistance in highlighting specific areas where we can improve. Your input will greatly help us in making necessary changes and enhancing our customer experience. Please let us know how we can rectify our approach and ensure that such incidents do not occur again in the future. Once again, thank you for your invaluable feedback. We truly appreciate your support and understanding. Warm regards, Hannah Customer Support Team Electrical World
Posted 1 year ago
Excellent company delivery was on time ordered on line 👍
Helpful Report
Posted 1 year ago
Dear Alec,Thank you so much for your fantastic 5-star rating of Electrical World! We greatly appreciate your support and are delighted to hear that you had a positive experience with us. We're thrilled to know that you found us to be an excellent company. Our team works hard to ensure that our customers have a smooth and enjoyable shopping experience, both online and in-store. It's wonderful to hear that our delivery service met your expectations and arrived on time. Your kind words truly encourage us to keep providing top-notch service and products. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Electrical World! Best regards, Hannah
Posted 1 year ago
great sevice, no hassle ordering from website, came at time stated, cant ask for more.
Helpful Report
Posted 1 year ago
Dear Richard,Thank you so much for taking the time to rate Electrical World with five stars! We are thrilled to hear about your positive experience. We are delighted to know that you found our website's ordering process hassle-free and that you received great service. Our team takes pride in ensuring a seamless and convenient shopping experience. It's fantastic to hear that your order arrived promptly as scheduled. We truly appreciate your kind words and high rating. Your satisfaction is our priority, and we couldn't ask for more than knowing we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We are always here to help! Warm regards, Hannah
Posted 1 year ago
The item was beautiful, but the specifications could have been more clear. It should state if ordered outside of UK it requires different voltage. Very dissatisfied with the return costing me money.
Helpful Report
Posted 1 year ago
Dear Kathleen,Thank you so much for sharing your feedback about your experience with Electrical World. We genuinely appreciate you taking the time to let us know about your concerns. Firstly, we sincerely apologize for any inconvenience you faced with the item's specifications. We understand that clear instructions regarding voltage compatibility, especially for orders outside the UK, are of utmost importance. We will definitely take this into account and strive to provide more explicit specifications for our products in the future. We are truly sorry for the dissatisfaction caused by the return process, which resulted in additional costs for you. Your feedback on this matter is valuable, and we will investigate the return process to identify any areas for improvement and prevent similar experiences in the future. In order to ensure a better shopping experience for you and our future customers, we would like to ask for your assistance. Could you kindly provide us with more details about your concerns? We would love to hear your suggestions on how we can enhance our processes and deliver a seamless experience for our customers. Again, we genuinely appreciate your valuable feedback and apologize for any inconvenience caused. Your insights will undoubtedly help us improve our services, which are dedicated to customer satisfaction. If there's anything else we can assist you with, please don't hesitate to let us know Kind regards Hannah
Posted 1 year ago
Excellent choice of products. Website easy to navigate and very reasonable prices. Would definitely use again and recommend to others.
Helpful Report
Posted 1 year ago
Thank you so much, Rachael, for giving Electrical World a 5-star rating! We truly appreciate your kind words and positive feedback. We're thrilled to hear that you found our website easy to navigate and that our prices were reasonable. It's wonderful to know that you had an excellent experience with our wide selection of products. We're grateful for your support and would be more than happy to assist you again in the future. Thank you for recommending us to others, it means a lot to us!
Posted 1 year ago
I received only half my order and am still waiting for the rest of it two weeks later
Helpful Report
Posted 1 year ago
Dear Julie,Thank you so much for taking the time to provide your feedback on your recent experience with Electrical World. We truly appreciate your support and value your opinion. First and foremost, we want to apologize for the inconvenience you have faced due to receiving only half of your order, and still not receiving the rest after two weeks. We understand how frustrating this can be, and we are determined to rectify the situation promptly. To make things better, we would like to know more details about your order and the items that were missing. Could you kindly provide us with your order number and the specific products that were not delivered? This will help us investigate the matter thoroughly and resolve it as quickly as possible. At Electrical World, our goal is to consistently improve our customers' experience, and we encourage open communication to address any issues. Your feedback is invaluable in allowing us to identify areas of improvement and prevent such occurrences in the future. Once again, thank you for bringing this matter to our attention. We apologize for any inconvenience caused, and we assure you that we are fully committed to resolving the situation to your satisfaction. Should you have any further concerns or questions, please don't hesitate to reach out to us. Warm regards, Hannah
Posted 1 year ago
Very fast delivery. Had exactly what I needed. Very impressed
Helpful Report
Posted 1 year ago
Dear Shauna,Thank you so much for your 5-star rating of Electrical World! We greatly appreciate your positive feedback and are thrilled to hear that you were impressed with our service. Very fast delivery and having exactly what you needed are our top priorities, and we are glad we could meet your expectations. Should you need any further assistance in the future, please do not hesitate to reach out. Thank you once again for choosing Electrical World. We look forward to serving you again soon. Best regards, Hannah
Posted 1 year ago
Despite the name, a convenient way to get my dog's food and treats for a fair price.
Helpful Report
Posted 1 year ago
Dear Amber,Thank you so much for awarding Electrical World with a glowing 5-star rating! We are thrilled to hear about your positive experience with us. Despite the name, we are excited that you find Electrical World a convenient way to get your dog's food and treats at a fair price. We strive to offer a wide range of quality products, ensuring that both you and your furry friend are satisfied. If you have any further feedback or if there's anything else we can do to enhance your shopping experience, please don't hesitate to reach out to us. We greatly appreciate your support and hope to serve you again soon! Warm regards, Hannah
Posted 1 year ago
Electrical World is rated 4.8 based on 19,410 reviews