Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,401 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,401 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Information on delivery misleading and not what I paid for. Enquired and just received an update which still resulted n a late delivery. Charged for express delivery which was a waste of time. Comms terrible. At least products were good.”

Helpful Report

Posted 1 year ago

Dear Jorawar,Thank you so much for taking the time to provide us with your feedback about Electrical World. We truly appreciate your honesty and letting us know about your experience. We apologize for the issues you encountered, specifically regarding the misleading information on delivery and not receiving what you paid for. We understand that you had enquired and received an update, but unfortunately, this still resulted in a late delivery. We also apologize for the express delivery charge, which turned out to be a waste of your time. We acknowledge that our communication during this process was terrible, and we deeply regret any inconvenience caused. On a positive note, we are glad to hear that the products you received were still of good quality. We take great pride in ensuring the products meet our customers' expectations. Moving forward, we would greatly appreciate it if you could share any suggestions you may have on how we can improve our services. Your feedback is invaluable to us, and we are committed to making the necessary improvements to avoid such issues in the future. Once again, thank you for bringing these concerns to our attention, Jorawar. We value your feedback and will work diligently to enhance your experience with Electrical World. Best regards, Hannah Customer Support Team

Posted 1 year ago

“Prompt Delivery”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of Electrical World! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We take pride in providing excellent customer service and top-notch products, so it's fantastic to know that we met your expectations.Prompt Delivery is one of our top priorities, and we strive to ensure that your orders reach you in the shortest possible time frame. We understand the importance of receiving your electrical goods quickly and efficiently, and we're delighted to have met your delivery expectations. Once again, thank you for choosing Electrical World. We value your feedback and look forward to serving you again in the future.

Posted 1 year ago

“Cheap and fast delivery , thx”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Electrical World! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we are delighted that our service met your expectations. "Cheap and fast delivery, thx!" We couldn't agree more and are constantly striving to provide our customers with affordable prices and speedy delivery. Thank you once again for your kind words and trust in our brand. We look forward to serving you again in the future!

Posted 1 year ago

“Product arrived broken and no way of complaining or rectifying offered. Phone unavailable, Chat Line deliberately obstructive, no alternative. Typical modern anti-customer ethic.”

Helpful Report

Posted 1 year ago

Dear reviewer,Thank you so much for taking the time to share your experience with us at Electrical World. We truly appreciate your feedback and it is our utmost priority to address any issues our customers encounter. We sincerely apologize for the inconveniences you faced with your broken product. We understand how frustrating it can be when there is no clear way to complain or rectify the situation. Furthermore, we acknowledge that our unavailability on the phone and obstructive chat line added to your disappointment. We assure you that these incidents do not reflect the level of customer service we strive to provide. To better serve our customers, we kindly request your assistance in highlighting specific areas where we can improve. Your input will greatly help us in making necessary changes and enhancing our customer experience. Please let us know how we can rectify our approach and ensure that such incidents do not occur again in the future. Once again, thank you for your invaluable feedback. We truly appreciate your support and understanding. Warm regards, Hannah Customer Support Team Electrical World

Posted 1 year ago

“Excellent company delivery was on time ordered on line 👍”

Helpful Report

Posted 1 year ago

Dear Alec,Thank you so much for your fantastic 5-star rating of Electrical World! We greatly appreciate your support and are delighted to hear that you had a positive experience with us. We're thrilled to know that you found us to be an excellent company. Our team works hard to ensure that our customers have a smooth and enjoyable shopping experience, both online and in-store. It's wonderful to hear that our delivery service met your expectations and arrived on time. Your kind words truly encourage us to keep providing top-notch service and products. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Electrical World! Best regards, Hannah

Posted 1 year ago

“great sevice, no hassle ordering from website, came at time stated, cant ask for more.”

Helpful Report

Posted 1 year ago

Dear Richard,Thank you so much for taking the time to rate Electrical World with five stars! We are thrilled to hear about your positive experience. We are delighted to know that you found our website's ordering process hassle-free and that you received great service. Our team takes pride in ensuring a seamless and convenient shopping experience. It's fantastic to hear that your order arrived promptly as scheduled. We truly appreciate your kind words and high rating. Your satisfaction is our priority, and we couldn't ask for more than knowing we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We are always here to help! Warm regards, Hannah

Posted 1 year ago

“The item was beautiful, but the specifications could have been more clear. It should state if ordered outside of UK it requires different voltage. Very dissatisfied with the return costing me money.”

Helpful Report

Posted 1 year ago

Dear Kathleen,Thank you so much for sharing your feedback about your experience with Electrical World. We genuinely appreciate you taking the time to let us know about your concerns. Firstly, we sincerely apologize for any inconvenience you faced with the item's specifications. We understand that clear instructions regarding voltage compatibility, especially for orders outside the UK, are of utmost importance. We will definitely take this into account and strive to provide more explicit specifications for our products in the future. We are truly sorry for the dissatisfaction caused by the return process, which resulted in additional costs for you. Your feedback on this matter is valuable, and we will investigate the return process to identify any areas for improvement and prevent similar experiences in the future. In order to ensure a better shopping experience for you and our future customers, we would like to ask for your assistance. Could you kindly provide us with more details about your concerns? We would love to hear your suggestions on how we can enhance our processes and deliver a seamless experience for our customers. Again, we genuinely appreciate your valuable feedback and apologize for any inconvenience caused. Your insights will undoubtedly help us improve our services, which are dedicated to customer satisfaction. If there's anything else we can assist you with, please don't hesitate to let us know Kind regards Hannah

Posted 1 year ago

“Excellent choice of products. Website easy to navigate and very reasonable prices. Would definitely use again and recommend to others.”

Helpful Report

Posted 1 year ago

Thank you so much, Rachael, for giving Electrical World a 5-star rating! We truly appreciate your kind words and positive feedback. We're thrilled to hear that you found our website easy to navigate and that our prices were reasonable. It's wonderful to know that you had an excellent experience with our wide selection of products. We're grateful for your support and would be more than happy to assist you again in the future. Thank you for recommending us to others, it means a lot to us!

Posted 1 year ago

“I received only half my order and am still waiting for the rest of it two weeks later”

Helpful Report

Posted 1 year ago

Dear Julie,Thank you so much for taking the time to provide your feedback on your recent experience with Electrical World. We truly appreciate your support and value your opinion. First and foremost, we want to apologize for the inconvenience you have faced due to receiving only half of your order, and still not receiving the rest after two weeks. We understand how frustrating this can be, and we are determined to rectify the situation promptly. To make things better, we would like to know more details about your order and the items that were missing. Could you kindly provide us with your order number and the specific products that were not delivered? This will help us investigate the matter thoroughly and resolve it as quickly as possible. At Electrical World, our goal is to consistently improve our customers' experience, and we encourage open communication to address any issues. Your feedback is invaluable in allowing us to identify areas of improvement and prevent such occurrences in the future. Once again, thank you for bringing this matter to our attention. We apologize for any inconvenience caused, and we assure you that we are fully committed to resolving the situation to your satisfaction. Should you have any further concerns or questions, please don't hesitate to reach out to us. Warm regards, Hannah

Posted 1 year ago

“Very fast delivery. Had exactly what I needed. Very impressed”

Helpful Report

Posted 1 year ago

Dear Shauna,Thank you so much for your 5-star rating of Electrical World! We greatly appreciate your positive feedback and are thrilled to hear that you were impressed with our service. Very fast delivery and having exactly what you needed are our top priorities, and we are glad we could meet your expectations. Should you need any further assistance in the future, please do not hesitate to reach out. Thank you once again for choosing Electrical World. We look forward to serving you again soon. Best regards, Hannah

Posted 1 year ago

“Despite the name, a convenient way to get my dog's food and treats for a fair price.”

Helpful Report

Posted 1 year ago

Dear Amber,Thank you so much for awarding Electrical World with a glowing 5-star rating! We are thrilled to hear about your positive experience with us. Despite the name, we are excited that you find Electrical World a convenient way to get your dog's food and treats at a fair price. We strive to offer a wide range of quality products, ensuring that both you and your furry friend are satisfied. If you have any further feedback or if there's anything else we can do to enhance your shopping experience, please don't hesitate to reach out to us. We greatly appreciate your support and hope to serve you again soon! Warm regards, Hannah

Posted 1 year ago

“Just as they had said the item had been & a quick & efficient service with it too!”

Helpful Report

Posted 1 year ago

Dear Ian,Thank you so much for your amazing 5-star rating of Electrical World! We are thrilled to hear that you had such a positive experience with us. "Just as they had said, the item had been delivered promptly with a quick and efficient service too!" We truly appreciate your kind words and support. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help! Best regards, Hannah

Posted 1 year ago

“Amazing service 👏 🙌 👌”

Helpful Report

Posted 1 year ago

Thank you Aishlinn for your amazing 5-star rating of Electrical World! We truly appreciate your support. Your satisfaction means a lot to us. Amazing service 👏 🙌 👌 . We look forward to serving you again in the future!

Posted 1 year ago

“Great item, quick dispatch and well packaged.”

Helpful Report

Posted 1 year ago

Dear Audrey,Thank you so much for your outstanding 5-star rating of Electrical World! We truly appreciate your support and are thrilled to hear about your positive experience. Great item, quick dispatch, and well packaged - your kind words have made our day! We always strive to provide our customers with exceptional service and delivering your order promptly and securely is of utmost importance to us. Once again, we can't thank you enough for taking the time to share your feedback. It means the world to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, Hannah

Posted 1 year ago

“Electrical World provides a rapid, high quality service and products. Communication from this supplier is excellent. You always know where your product is in the delivery chain. Simply excellent! Highly recommended.”

Helpful Report

Posted 1 year ago

Dear Eamonn,Thank you so much for your fantastic 5-star rating of Electrical World! We really appreciate your support and recommendation. At Electrical World, we take pride in providing a rapid and high-quality service, along with top-notch products. It's great to hear that our communication has been excellent and that you always know the status of your product throughout the delivery process. We strive to offer a seamless experience to our valued customers like yourself. Once again, thank you for choosing Electrical World and for taking the time to leave us this incredible review. We highly value your satisfaction and look forward to serving you in the future. Best regards, Hannah Electrical World Team

Posted 1 year ago

“I ordered some stock and I picked for a quick delivery paid the extra to have it delivered quicker but it took nearly a week to come and when it did come there was only half my order I am still waiting on the other half of my order.”

Helpful Report

Posted 1 year ago

Dear Shane,Thank you so much for taking the time to share your experience with Electrical World. We truly appreciate your feedback and we would like to apologize for the inconvenience you faced with your recent order. We understand your frustration regarding the delayed delivery and the missing items. It is certainly not the level of service we strive to provide to our valued customers. We sincerely apologize for any inconvenience this may have caused you. To help us rectify this matter, we kindly request you to provide us with more information about your order, such as the order number or any other relevant details, so that we can investigate and expedite the delivery of the remaining items. Additionally, we would greatly appreciate any further suggestions or ideas you may have on how we can improve our services to meet your expectations. Once again, thank you for sharing your experience with us, Shane. We value your feedback and your patience in this matter. We are committed to making things right and ensuring a better experience for you in the future. Warm regards, Hannah Electrical World Customer Support

Posted 1 year ago

“very efficient”

Helpful Report

Posted 1 year ago

Dear Thomas,Thank you so much for your fantastic 5-star rating of Electrical World! We really appreciate your feedback and are thrilled to hear that you found our service to be very efficient. It's always our aim to provide top-notch service to our valued customers like yourself. Please don't hesitate to reach out if you have any further questions or need assistance in the future. Thank you once again for choosing Electrical World! Kind regards, Hannah

Posted 1 year ago

“Fantastic service from start to finish. Very happy customer!”

Helpful Report

Posted 1 year ago

Dear Karen,Thank you so much for your glowing five-star rating of Electrical World! We greatly appreciate your feedback and are thrilled to hear that you had a fantastic experience with our service from start to finish. It brings us immense joy to have satisfied customers like you, and we are committed to continuously providing top-notch service and products. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for choosing Electrical World. We value your support and look forward to serving you in the future. Warm regards, Hannah

Posted 1 year ago

“First time purchasing from Electrical World. Positive experience - high-quality garden rake at a great price, delivered on time, well packaged. I was new to the garden brand/product and didn't realise I needed to buy the handle separately, but quickly found what I needed online and the handle I ordered elsewhere fits perfectly. It might be helpful for EW to state on its website that the handle needs to be purchased separately.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review of Electrical World! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We're glad to hear that you found our garden rake to be of high quality and at a great price. We always strive to provide our customers with top-notch products at competitive prices. Moreover, we're delighted that your order was delivered on time and arrived in excellent packaging. Customer satisfaction is paramount to us, and we are pleased to know that we met your expectations. We appreciate your feedback regarding the need to purchase the handle separately. We understand that this information might have been helpful, and we will certainly take it into account to improve our website's information. We apologize for any confusion caused and assure you that we will make necessary amendments to ensure a smoother shopping experience for our customers in the future. Thank you once again for choosing Electrical World. Should you have any more questions or require further assistance, feel free to reach out to our dedicated customer support team. We look forward to serving you again in the future! Best regards, Hannah Electrical World

Posted 1 year ago

“Fast delivery, good product, good price”

Helpful Report

Posted 1 year ago

Dear Roland,Thank you so much for the glowing 5-star rating you gave us at Electrical World. We truly appreciate your kind feedback and support. We are thrilled to hear that our delivery was fast, the product was of good quality, and the price was reasonable. These aspects are crucial to us, and we are glad to know that we met your expectations in all aspects. Your satisfaction is our ultimate goal, and we are committed to providing an exceptional experience to all our customers. We always strive to deliver top-notch service, and your positive review assures us that we are on the right track. Thank you once again for choosing Electrical World, and we look forward to serving you with excellence in the future. Best regards, Hannah

Posted 1 year ago

Electrical World is rated 4.8 based on 19,401 reviews