Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,410 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered dog food with a 2 weekly subscription on the 19th Sept it's now 11th Oct and have yet to receive any delivery of any dog food.”

Helpful Report

Posted 4 months ago

Hello Leon, Thank you for your review. We’re very sorry for the delay and understand how frustrating this must have been. Unfortunately, we were let down by our courier, but our customer service team has now been in touch and resolved the issue with you. We really appreciate your patience and hope your subscription is running smoothly going forward. Warm regards, Hannah

Posted 4 months ago

“Ordered item got email next day saying it was dispatched. A week later got another email telling me that I might have to wait for order. Eventually arrived almost 3 weeks later. Poor service”

Helpful Report

Posted 4 months ago

Hello Margaret Thank you for your review. We’re sorry for any confusion caused by the emails you received. We’ve checked our system, and your order was placed on the 25th and delivered on the 27th, so it arrived within two days. The later message about a possible delay was sent in error, and we apologise for the mix-up. We appreciate your understanding and the chance to clarify this. Best wishes Hannah

Posted 4 months ago

“Excellent service, I received my delivery quicker than I anticipated.”

Helpful Report

Posted 4 months ago

Dear Kesenthra, Thank you for your fantastic 5-star review! We're delighted to hear that your delivery arrived quicker than expected. Your satisfaction is our priority, and we appreciate your kind words! Warmest regards, Hannah

Posted 4 months ago

“When i went online I was looking for a 40 amp Rcbo And as far as i was concerned Thats what i bought !!! But what came to me Wad a 10 amp Rcbo I sent you an email but with no reply from you i had to buy in Eurosales in sandyford in Dublin As a Registered Electrical Contractor i would not recommend”

Helpful Report

Posted 4 months ago

Hello Christopher Thank you for taking the time to leave your feedback. We’re really sorry for the confusion with your order and that you had trouble reaching us. We’ve checked our records, and it appears a 10A RCBO was selected when the order was placed, which is what was sent. Our customer care team has been in touch and asked for a copy of your confirmation email so we can double-check everything and make sure this is resolved quickly for you. We appreciate you bringing this to our attention and hope we can sort it out soon. Kind regards Hannah

Posted 4 months ago

“Ordered my product on the 9th of September and still haven't received it ...sent two emails and no response”

Helpful Report

Posted 4 months ago

Dear Susan, I’m truly sorry to hear that you have not yet received your order, and I understand how frustrating that must be. Our team strives to provide timely communication, and I apologize for the lack of response to your emails. Please know that your feedback is valuable and will help us improve our service. Thank you for your patience as we work to resolve this issue for you. Warm regards, Hannah

Posted 4 months ago

“Fast shipping for stock items.”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you for your positive review! We're thrilled to hear that you experienced fast shipping for your stock items. Your feedback is truly appreciated, and we look forward to serving you again in the future! Best regards, Hannah

Posted 4 months ago

“Great product”

Helpful Report

Posted 5 months ago

Dear Rachel, Thank you for your wonderful 5-star review! We’re so glad to hear that you’re enjoying the product. Your satisfaction means everything to us, and we appreciate your support! Warm regards, Hannah

Posted 4 months ago

“Communication very poor. Im still waiting on a reply to a query. Delivery was excellent.”

Helpful Report

Posted 5 months ago

Dear William, Thank you for your valuable feedback! We're glad to hear that you had an excellent delivery experience. We apologize for the delay in our communication and appreciate your patience as we work to improve this aspect. Your concerns are important to us, and we're here to assist you. Best wishes, Hannah

Posted 4 months ago

“Great service and prompt delivery”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you for your fantastic 5-star review! We're delighted to hear that you enjoyed our service and experienced prompt delivery. Your satisfaction is our priority, and we look forward to serving you again soon! Warm regards, Hannah

Posted 4 months ago

“Been looking for a outside tap cover for ages and found them on Electrical world for a reasonable price so ordered 2.”

Helpful Report

Posted 5 months ago

Dear Denise, Thank you for your amazing 5-star review! We're thrilled to hear that you found the outside tap covers you were looking for at a reasonable price. Your support means the world to us, and we can't wait to assist you again! Best wishes, Hannah

Posted 4 months ago

“Easy site to navigate, excellent communication & swift delivery … 10 out of 10 for me.”

Helpful Report

Posted 5 months ago

Dear Nicola, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our site easy to navigate and appreciated our communication and swift delivery. Your positive feedback means a lot to us, and we’re looking forward to serving you again! Warm regards, Hannah

Posted 4 months ago

“Very easy to deal with at competitive prices.”

Helpful Report

Posted 5 months ago

Dear Gavin, Thank you for your wonderful 5-star review! We’re so pleased to hear that you found it easy to deal with us, and that our prices met your expectations. We truly appreciate your feedback and look forward to serving you again in the future! Best wishes, Hannah

Posted 4 months ago

“Excellent service provided by EW. Great price, fast, easy to order, very well packaged and fast delivery. Recommended seller and would use again.”

Helpful Report

Posted 5 months ago

Dear Eric, Thank you for your amazing 5-star review! We're thrilled to hear that you found our service excellent, and we appreciate your kind words about our pricing, packaging, and delivery speed. Your recommendation means a lot to us, and we can’t wait to assist you again in the future! Warm regards, Hannah

Posted 4 months ago

“Good customer service”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you for your kind 5-star review! We're thrilled to hear that you had a positive experience with our customer service. Your feedback is greatly appreciated, and we can’t wait to assist you again in the future! Warm regards, Hannah

Posted 4 months ago

“Excellent service from Electrical World. So happy with my products.”

Helpful Report

Posted 5 months ago

Dear Customer, Thank you for your fantastic 5-star review! We’re delighted to hear that you are happy with your products and our service. Your satisfaction truly means the world to us, and we look forward to serving you again soon! Warm regards, Hannah

Posted 4 months ago

“Unbeatable value on my recent purchase of a wild bird feeder, great quality also”

Helpful Report

Posted 5 months ago

Dear Valerie, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found unbeatable value and great quality in your wild bird feeder. Your satisfaction is incredibly important to us, and we look forward to helping you again soon! Warm regards, Hannah

Posted 5 months ago

“Excellent service - from ordering , emails and delivery. Can’t fault and would definitely recommend”

Helpful Report

Posted 5 months ago

Dear Rachel, Thank you so much for your amazing 5-star review! We are thrilled to hear that you were pleased with our service from ordering through to delivery. Your recommendation means a lot to us, and we can't wait to serve you again! Warm regards, Hannah

Posted 5 months ago

“Very pleased with my purchase. Exactly what I needed”

Helpful Report

Posted 5 months ago

Dear Rhonda, Thank you so much for your fantastic 5-star review! We are thrilled to hear that you’re pleased with your purchase and that it was exactly what you needed. Your satisfaction is our priority, and we can’t wait to assist you again in the future! Kind regards, Hannah

Posted 5 months ago

“Easy to deal with. Good detail and easy to understand from web page order came quick”

Helpful Report

Posted 5 months ago

Dear Kevin, Thank you for your fantastic 5-star review! We're so glad to hear that you found our website easy to navigate and that your order arrived quickly. Your feedback is truly appreciated, and we look forward to assisting you again in the future! Warm regards, Hannah

Posted 5 months ago

“Excellent service”

Helpful Report

Posted 5 months ago

Dear John, Thank you for your wonderful 5-star review! We're delighted to hear that you experienced excellent service. Your satisfaction is our top priority, and we look forward to providing you with the same great service in the future. Warm regards, Hannah

Posted 5 months ago

Electrical World is rated 4.8 based on 19,410 reviews