Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,410 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate site , good display of clothes dryer I wanted.And at a great price. Recommended .”

Helpful Report

Posted 1 year ago

Dear Richard, Thanks a million for your fantastic 5-star review of Electrical World! We’re so glad to hear that you found our site easy to navigate and that you spotted the clothes dryer at a great price. Your recommendation is truly appreciated, and we can't wait to assist you again in the future! Best regards, Hannah

Posted 1 year ago

“This is the first time purchasing from this Company. Very satisfied customer.”

Helpful Report

Posted 1 year ago

Dear Maureen, Thank you for your amazing 5-star review of Electrical World! We’re thrilled to hear that you had a satisfying experience with us on your first purchase. Your support means the world to us, and we look forward to welcoming you back for your future needs! Best regards, Hannah

Posted 1 year ago

“I have to say, I was very happy with the Electrical World website. The item that I ordered was top quality and I received it within a couple of days. Happy Days👍!”

Helpful Report

Posted 1 year ago

Dear Enda, Thank you for your wonderful 4-star review of Electrical World! We’re delighted to hear that you were happy with our website and that your order was top quality and arrived quickly. Your feedback is greatly appreciated, and we hope to provide you with an even better experience next time! Best regards, Hannah

Posted 1 year ago

“I stumbled across this site recently and was amazed to find that it sold cat biscuits! I ordered 2 bags of specialised dry cat food from them.The order arrived very quickly and I saved myself over £10!!! I am very impressed and will definitely order again from them. I thought they would only sell electrical items!”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you so much for your stellar 5-star review of Electrical World! We’re delighted to hear that you discovered our selection of cat biscuits and enjoyed a speedy delivery along with great savings. It’s always a pleasant surprise to find more than expected! Your kind words mean a lot to us, and we look forward to serving you again in the future. Best regards, Hannah

Posted 1 year ago

“Great prices! (I needed a few sets of lights for crafting) Massive range to choose from! Quick delivery!”

Helpful Report

Posted 1 year ago

Dear Matt, Thank you for your wonderful 5-star review of Electrical World! We're delighted to hear that you found great prices and a massive range of lights for your crafting needs. It's fantastic to know that our quick delivery met your expectations. Your feedback means so much to us, and we can't wait to help you with your future projects! Best regards, Hannah

Posted 1 year ago

“Exceptional shopping experience...no more to say”

Helpful Report

Posted 1 year ago

Dear Marc, Thank you for your fantastic 5-star review of Electrical World! We’re thrilled to hear that you had an exceptional shopping experience. Your simple and positive feedback means a lot to us, and we look forward to welcoming you back soon! Best regards, Hannah

Posted 1 year ago

“Could not contact you Product broken”

Helpful Report

Posted 1 year ago

Dear Raymond, Thank you for bringing this matter to our attention. We are truly sorry to hear that you experienced difficulties contacting us and that the product you received was broken. It's frustrating when things don't go as planned, and we apologize for any inconvenience this may have caused you. We want to ensure that our customers receive the quality service they deserve. We have asked our customer service team to reach out to you directly too resolve this Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“Great product...prompt postage A++++++”

Helpful Report

Posted 1 year ago

Dear Brian, Thank you for your amazing 5-star review of Electrical World! We're thrilled to hear that you're pleased with the product and that the postage was prompt. Your positive feedback is greatly appreciated, and we can't wait to assist you again in the future! Best regards, Hannah

Posted 1 year ago

“Brilliant Service, Products arrived within the timeframe required and the online portal is very efficient to use.”

Helpful Report

Posted 1 year ago

Dear Annemarie, Thank you for your fantastic 5-star review of Electrical World! We're so pleased to hear that you found our service brilliant and that your products arrived right on time. It's great to know that our online portal made your experience efficient and easy. We truly appreciate your kind feedback and look forward to serving you again! Best regards, Hannah

Posted 1 year ago

“Easy to order at a very good price”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your excellent 5-star review of Electrical World! We're delighted to hear that you found the ordering process easy and the prices to be very good. Your satisfaction is our priority, and we appreciate your support! We look forward to serving you again in the future. Best regards, Hannah

Posted 1 year ago

“Great product, fast delivery, very satisfied! Many thanks.”

Helpful Report

Posted 1 year ago

Dear Ken, Thank you so much for your fantastic 5-star review of Electrical World! We're thrilled to hear that you are very satisfied with your purchase and that the delivery was fast. Your kind words mean a lot to us, and we're here to help whenever you need us again! Best regards, Hannah

Posted 1 year ago

“40 Fairy Lights with coloured bulbs. Great service, quick delivery, very reasonable prices. I love the lights so much, I bought a set for my daughter.”

Helpful Report

Posted 1 year ago

Dear Lesley, Thank you for your wonderful 5-star review of Electrical World! We're thrilled to hear that you love the fairy lights and appreciate our quick delivery and reasonable prices. It’s truly heartwarming to know you decided to gift a set to your daughter! Your support means so much to us, and we can't wait to serve you again soon. Best regards, Hannah

Posted 1 year ago

“Very good service and surprisingly fast delivery.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your great 4-star review of Electrical World! We're glad to hear that you enjoyed our service and were pleasantly surprised by the fast delivery. Your feedback is invaluable to us, and we hope to earn that extra star during your next visit! Best regards, Hannah

Posted 1 year ago

“Very happy with my purchase and would recommend them highly”

Helpful Report

Posted 1 year ago

Dear Edward, Thank you for your excellent 5-star review of Electrical World! We're delighted to hear that you're very happy with your purchase and appreciate your high recommendation. Your satisfaction is our top priority, and we can’t wait to assist you again in the future! Best regards, Hannah

Posted 1 year ago

“I would like to give a better review but my order has not yet arrived and when trying to 'Track' I am given an 'error' message. Please investigate and advise. Many thanks”

Helpful Report

Posted 1 year ago

Dear Eileen, Thank you for reaching out and sharing your concerns with us. We sincerely apologize for the frustration you’re experiencing with your order and the difficulties you've encountered while trying to track it. It's concerning to hear that you received an error message while attempting to track your shipment. We understand how important it is to stay informed about your order status, and we regret that we fell short in providing you with a seamless experience. Please rest assured that we are committed to investigating this issue on your behalf. We would love the opportunity to assist you directly, so if you could provide us with your order details, it will help us resolve this matter more swiftly and keep you informed. Once again, we apologize for the inconvenience and appreciate your patience as we work to address your concerns. Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“Quick delivery, no issues at any stage and I managed to get the item I needed 20euro cheaper than in some other retailers I had looked at. I would recommend.”

Helpful Report

Posted 1 year ago

Dear Clare, Thank you for your fantastic 5-star review of Electrical World! We're thrilled to hear that you experienced quick delivery and were able to find the item you needed at a great price. Your recommendation means the world to us! We look forward to serving you again in the future. Best regards, Hannah

Posted 1 year ago

“It was the first time that i have purchased from Electrical world , I found it easy and straightforward and my purchase turned up well wrapped and un damaged. Will definitely be using them again. Thanks”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you for your wonderful 5-star review of Electrical World! We're so pleased to hear that your first experience with us was easy and straightforward, and that your purchase arrived well wrapped and undamaged. We truly appreciate your support and look forward to serving you again in the future! Best regards, Hannah

Posted 1 year ago

“The product I bought was exactly what I was looking for and it arrived on time… I’m very happy with both product and speedy service thank you”

Helpful Report

Posted 1 year ago

Dear Miriam, Thank you for your amazing 5-star review of Electrical World! We're thrilled to hear that the product you purchased was just what you needed and that it arrived promptly. Your happiness is what drives us to keep up our speedy service! Best regards, Hannah

Posted 1 year ago

“Our experience with Electrical World has been nothing short of frustrating and unprofessional. We ordered 10 lights, yet had to chase down the delivery twice before we finally received a package. To make matters worse, only 3 of the 10 lights were included. At no point were we informed that the remaining lights were on backorder—this crucial detail was completely omitted. When we reached out for an explanation, we were met with vague, canned responses. There is no direct customer service line to call, leaving us to rely on an impersonal AI chatbot and email, which only added to the frustration. It's as if the customer service team doesn't even work for the company, and the whole support process feels outsourced and disconnected from any real accountability. Weeks later, we're still chasing their customer service for updates, and the lack of communication and transparency is appalling. I would strongly advise against doing business with Electrical World. Their service is unreliable, and their lack of support leaves customers completely in the dark—literally and figuratively. The fact you then respond asking us to amend our review is also a joke, so the review still stands.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for sharing your experience with us, and we sincerely apologize for the frustration and inconvenience you've encountered while dealing with Electrical World. Your feedback is invaluable as it highlights areas where we need to improve our service. We understand how crucial timely and accurate communication is, especially regarding your order. It is disappointing to hear that you had to chase down your delivery and were left in the dark about the status of your lights. This is certainly not the standard we strive for, and we regret that our support did not meet your expectations. We are committed to enhancing our customer service and ensuring clearer communication moving forward. Your comments about the support process and our reliance on automated responses will be taken seriously as we work to create a better experience for our customers. Again, we sincerely apologize for the challenges you've faced and hope you might allow us the opportunity to make this right Your experience matters, and we are eager to resolve your concerns. If you would kindly provide your order number it will enable us to reach out to you directly Best regards, Hannah Customer Service Team Electrical World

Posted 1 year ago

“Fast, efficient, received what I ordered in a timely manner”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for your fantastic 5-star review of Electrical World! We're delighted to hear that your order was processed quickly and efficiently. Your kind words inspire us to continue providing excellent service to our valued customers. Best regards, Hannah

Posted 1 year ago

Electrical World is rated 4.8 based on 19,410 reviews