Electrical World Reviews

Name: Electrical World
Address: 14 Blackstick RoadKillyhevlin Industrial Estate, ,, Enniskillen
Rating: 4.79

4.8 Rating 19,410 Reviews

96 %

of reviewers recommend Electrical World

Company Reviews

Metrics

Info

4.8

Based on 19,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electrical World:

We are a leading online distributor & wholesaler in four main categories:
-Electrical Supplies & DIY
-Home & Appliances
-Pet Supplies
-Garden & Outdoor

Visit Website

Phone:

2866335045

Email:

sales@electricalworld.com

Location:

14 Blackstick RoadKillyhevlin Industrial Estate, ,
Enniskillen
BT74 4EB

Electrical World 5 star review on 31st August 2025

241

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price but very slow delivery”

Helpful Report

Posted 1 month ago

Hi Des, Thanks for the 4/5 review. We’re glad you liked the price, and we’re sorry about the slow delivery. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“Very fast service 👍”

Helpful Report

Posted 1 month ago

Hi there, Thanks for the 5/5 review. We’re glad the service was fast and that you’re happy with Electrical World. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“Excellent value. Item was as described, and exactly what i wanted. Would definitely buy here again. Only improvement I would recommend is not to use An Post for bulky items like s fridge. It will get deprioritised in their system until the postman has enough space, or get a van big enough to deliver.”

Helpful Report

Posted 1 month ago

Hi Martin, Thanks for the 5/5 review. We’re glad the item matched the description and that you’d buy from us again. We’ve noted your bulky-item delivery tip regarding An Post and will keep it in mind for future deliveries. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“Fair price, arrived promptly, will use them again”

Helpful Report

Posted 1 month ago

Hi there, Thanks for the 5/5 review. We’re glad you found our price fair, your order arrived promptly, and that you’ll use us again. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“As a single mum of two autistic children, i need to buy from a website that is reliable and of good value. I love shopping from this website as it has everything from dog food to garden essentials to electric blankets.”

Helpful Report

Posted 1 month ago

Hi Deirdre, Thanks for the 5/5 review. We’re glad you find our range reliable and value-for-money, and that you enjoy shopping with us for everything from dog food to electric blankets. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“My first time buying from Electrical World. I'm very happy with my purchase and the service was excellent. Very fast delivery.”

Helpful Report

Posted 1 month ago

Hi Pauline, Thanks for the 5/5 review. We’re glad you’re happy with your purchase and that you found the service excellent and delivery fast. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“The Curtain lights are lovely. A great price too.Electrical World kept me informed of the progress of the lights .Very pleased with their customer service. Package arrived on time, week packaged and ready for use.”

Helpful Report

Posted 1 month ago

Hi June, Thanks for the 5/5 review. We're glad the curtain lights look lovely, the price was great, and that we kept you informed and that you're pleased with our customer service. Happy the package arrived on time and ready for use. If you need anything else, we're here to help. Kind regards, Hannah

Posted 1 month ago

“All items received in good order with fast delivery.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for the 5/5 review. We’re glad all items arrived in good order and that the delivery was fast. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“Bought few things, one was damaged however customer Service (Teresa) resolved this issue professionally and quick. Would use EWorld again without hesitation, well priced and variety of products.”

Helpful Report

Posted 1 month ago

Hi Gareth, Thanks for the 4/5 review. We’re glad Teresa resolved the damaged item professionally and quickly. We appreciate you noting our pricing and range. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“A bought a silicone from this guys and the hole process was easy,it came on the time supposed to come,”

Helpful Report

Posted 1 month ago

Hi Florin, Thanks for the 5/5 review. We’re thrilled you found the process easy and that the silicone arrived on time. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 1 month ago

“The delivery was on point and I have enjoyed the item so far.”

Helpful Report

Posted 2 months ago

Hi Adetunji, Thanks for the 5/5 review. We’re thrilled you’ve enjoyed the item and that the delivery was on point. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

“I was very impressed with how fast my delivery arrived everything was 100%”

Helpful Report

Posted 2 months ago

Hi Nelius, Thanks for the 5/5 review. We’re thrilled you’re happy with how fast your delivery arrived and that everything was 100%. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

“Excellent service from ordering to prompt delivery of single heated under blanket which was supplied at a good competitive price.”

Helpful Report

Posted 2 months ago

Hi Ms, Thanks for the 5/5 review. We’re thrilled you’re happy with the service from ordering to prompt delivery and our price. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

“This co.pany is extremely quick for deliveries my parcel came with in a couple of days 10 out 10”

Helpful Report

Posted 2 months ago

Hi Hazel, Thanks for the 5/5 review. We’re thrilled you’re happy with our quick delivery and that your parcel arrived in a couple of days. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

“Excellent customer care, very fast delivery and kept updated on delivery date.product is perfect”

Helpful Report

Posted 2 months ago

Hi Christina, Thanks for the 5/5 review. We’re thrilled you’re happy with our customer care, the fast delivery, and that the product is perfect. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

“I ordered a Christmas tree a bit late this year but you're quick delivery saved the day, thank you. Tom”

Helpful Report

Posted 2 months ago

Hi Tom, Thanks for the 5/5 review. We’re glad the delivery was quick and could save the day. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

“Very good price and prompt delivery. However, there was some confusion because I had two messages apologising for the delay after I had received the items!”

Helpful Report

Posted 2 months ago

Hi Helen, Thanks for the 5/5 review. We’re glad you found the price good and the delivery prompt. Sorry for the confusion with the delay messages after you’d received the items—we’ll look into why that happened. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

“Good quality and good response to emails sent”

Helpful Report

Posted 2 months ago

Hi Amanda, Thanks for the 5/5 review. We’re glad you’re happy with the quality and our email responses. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

“I sent in an order on the 19th of November I ordered 11 lights & 11 bulbs. I got delivered 1 light & 11 bulbs. And the order then said completed. As of the 29th of November I still hadn't received my order. They're taking orders that they can't fill. Communication is either to a bot or pre written text responses . The rest of My order arrived on the 1st December. Never again would I buy off them. And I do not recommend them. I managed to go to screwfix & get the same lights ordered & arrived in the next day.”

Helpful Report

Posted 2 months ago

Hello Thank you for taking the time to leave feedback on multiple platforms. We’re genuinely sorry for the frustration caused by the split delivery of your order and the confusion this created. Your order was dispatched in more than one parcel due to stock availability at the time, which unfortunately resulted in part of the order arriving earlier than the remainder. While the balance of your items was delivered shortly afterwards, we completely understand that this was inconvenient and not the experience you expected. We also apologise if our communication felt impersonal — we aim to respond as quickly and clearly as possible, and we’re continuously working to improve this. Your comments have been noted and will be used to help us improve our service going forward. We appreciate you sharing your experience and are sorry to hear that we fell short on this occasion. Kind regards, Hannah

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

Hi Tracy, Thanks for the 5/5 review. We’re glad you had great service. If you need anything else, we’re here to help. Kind regards, Hannah

Posted 2 months ago

Electrical World is rated 4.8 based on 19,410 reviews